BÜŞRA MÜCELDİLİ, BERİVAN TATAR, OYA ERDİL

Çalışanlarda Akış Deneyimi Oluşturulması: İş Biliş Envanteri ve İçsel Statünün Önemi Açısından Bir İnceleme

Amaç – İş akış deneyimi kavramı, çalışanların tutum ve davranışları üzerinde olumlu etkiler yaratması sebebiyle son yıllarda örgütsel davranış ve yönetim alanındaki araştırmacıların ilgisini çekmiştir. Buna rağmen kurumların çalışanlarda akış deneyimini nasıl yaratacağına dair bilgi ve bulguların sınırlı kaldığı görülmektedir. Bu bağlamda bu çalışmanın amacı, çalışanların örgütsel, iş ve kişiler arası deneyimine ilişkin boyutlardan oluşan İş Biliş Envanterini incelemektir. Bunun yanı sıra İş Biliş Envanteri içerisindeki deneyim unsurları, içsel statü ve iş akış deneyimi arasındaki ilişkileri incelemek amaçlanmaktadır. Yöntem – Araştırma kapsamında anket yöntemiyle farklı sektörlerde çalışan 200 katılımcıdan veri elde edilmiştir. Elde edilen verilerin analiz edilmesinde faktör analizi, güvenilirlik ve geçerlilik analizi kullanılmış ve araştırma hipotezlerinin test edilmesinde yapısal eşitlik modellemesinden faydalanılmıştır. Bulgular – Araştırma sonuçları iş biliş envanterinin, iş akış deneyimi ve içsellik statüsü üzerinde pozitif etkisinin olduğunu, içsellik statüsü algısının ise iş akış deneyimi üzerinde bir etkisinin olmadığını göstermiştir. Tartışma – Araştırmanın bulguları doğrultusunda, kurumların çalışanlara sundukları çalışma ortamının farklılaştırılması ve eşsiz bir deneyim sunulmasının kurumlar açısından avantaj sağlayacağı görülmüştür. Buna ek olarak örgütsel, kişiler arası ve iş deneyiminin bütüncül olarak değerlendirilmesi, çalışanların içsel statülerini ve akış deneyimlerini olumlu etkileyecektir.

(Generating Flow Experience in Employees: A Study on the Importance of Work Cognition Inventory and Insider Status)

Purpose – The concept of work-related flow has taken great attention of scholars in the organizational behavior and management field because of creating a positive impact on the employees’ attitudes and behaviors. However, knowledge and finding about how organizations create the flow experience in employees’ point of view has been scarce in the literature. In this context, the aim of this study is to examine the Work Cognition Inventory which consists of the organizational, job and interpersonal experience. Additionally, it has been aimed to investigate the relationship among different experience aspects of Work Cognition Inventory, perceived insider status and work-related flow experience. Design/methodology/approach – Data were obtained from 200 participants working in different sectors by survey method. Factor analysis, reliability, and validity analysis were used to analyze the obtained data and structural equation modeling was used to test the research hypotheses. Findings – The results indicate that work cognition inventory has a positive effect on work-related flow experience and insider status, and perceived insider status has no effect on work-related flow experience. Discussion – In line with the findings of the research, it was observed that differentiating the working environment offered by the organizations to the employees and providing a unique working experience may provide advantages to organizations. In addition, a holistic assessment of organizational, interpersonal and job experience will positively affect the insider status and flow experience of employees.

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