Algılanan Dağıtımsal ve Prosedürel Adalet-İşten Ayrılma Niyeti İlişkisinde, Kültürel Değerlerin Düzenleyicilik Rolü

Amaç – Algılanan prosedürel adalet ve dağıtımsal adaletin, işten ayrılma niyeti üzerindeki etkisinde; allosentrizm/idiosentrizm boyutlarının düzenleyici etkileri olup olmadığını belirlemeye çalışmaktır. Yöntem – Veriler, anket yoluyla Ankara’da kamu üniversitelerinde faaliyet gösteren İktisadi ve İdari Fakültelerinde görevli 205 akademik personelden toplanmıştır. Çalışmanın hipotezleri, AMOS, SPSS 23 ve Process makrosu kullanılarak test edilmiştir. Bulgular – Analizler sonucunda, algılanan prosedürel adalet ve işten ayrılma niyeti arasındaki ilişkide, allosentrizm ve idiosentrizm kültürel değerlerinin düzenleyici etkileri olduğu görülmüştür. Düzenleyicilik ilişkilerine göre, idiosentrizm ve allosentrizm düzeylerindeki artış, prosedürel adaletin işten ayrılma niyeti üzerindeki negatif yönde etkisini zayıflatmaktadır. Diğer taraftan, algılanan dağıtımsal adalet ve işten ayrılma niyeti arasındaki ilişkide, allosentrizm ve idiosentrizm boyutlarının düzenleyicilik etkilerine rastlanamamıştır. Tartışma – Elde edilen bulgular, bireysel düzeyde çalışanların sahip oldukları allosentrizm ve idiosentrizm değerlerinin çalışanların işe ilişkin tutumlarını etkilemede önemli role sahip olduğunu göstermektedir.

The Moderating Role of Cultural Values on the Relationship between Perceived Distributive-Procedural Justice and Turnover Intention

Purpose – The main purpose of this study is to examine the moderating role of allocentrism and idiocentrism on the relationship between perceived distributive/procedural justice and turnover intention. Design/methodology/approach – Data were collected from 205 academics working in the Faculty of Economics and Administrative Sciences Departments in public universities in Ankara. AMOS, SPSS 23 and SPSS Process Macro were conducted to test hypotheses of the study. Findings – The results of moderating analysis demonstrate that both allocentrism and idiocentrism subdimensions act as moderators on perceived procedural justice and turnover intention relationship. Accordingly, higher levels of allocentrism and idiocentrism decrease the strength of negative relationship between perceived procedural justice and turnover intention. On the other hands, neither allocentrism nor idiocentrism do not have any moderating effect on perceived distributive justice and turnover intention relationship. Discussion – This results reveal that allocentrism/idiocentrism levels affect people’s attitude toward work.

___

  • Adams, J. S. (1965). Inequity in social exchange. In Advances in Experimental Social Psychology (Vol. 2, pp. 267-299). Academic Press.
  • Ajzen, I. ve Fishbein, M. (1969). The prediction of behavioral intentions in a choice situation. Journal of Experimental Social Psychology, 5(4), 400-416.
  • Akça, E. (2014). Personality And Cultural Predictors Of The Quiet Ego: Comparing Turkey And The United States (Doctoral Dissertation, Middle East Technical University).
  • Ali, N. ve Jan, S. (2012). Relationship between organizational justice and organizational commitment and turnover intentions amongst medical representatives of pharmaceuticals companies of Pakistan. Journal of Managerial Sciences, 6(2), 202-212.
  • Barclay, L. J. (2005). Following in the footsteps of Mary Parker Follett: Exploring how insights from the past can advance organizational justice theory and research. Management Decision, 43(5), 740-760.
  • Baron, R. M. ve Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-82.
  • Berry, J. W. (1979). A cultural ecology of social behavior. In Advances in experimental social psychology. Academic Press. (Vol. 12, pp. 177-206).
  • Bies, R. J. (2005). Are Procedural Justice and Interactional Justice Conceptually Distinct? In J. Greenberg & J. A. Colquitt (Eds.), Handbook of organizational justice Mahwah, NJ, US: Lawrence Erlbaum Associates Publishers. 85-112.
  • Blau, P. (1964). Power and Exchange in Social Life. NY: John Wiley ve Sons, 1-352.
  • Cammann, C., Fichman, M., Jenkins, D. ve Klesh, J. (1979).The Michigan Organizational Assessment Questionnaire. 71-138.
  • Çiftçioglu, A. (2011). Investigating occupational commitment and turnover intention relationship with burnout syndrome. Business and Economics Research Journal, 2(3),109-119.
  • Cohen-Charash, Y. ve Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278-321.
  • Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386-400.
  • Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. ve Ng, K. Y. (2001). Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425-445.
  • Colquitt, J. A., Scott, B. A., Judge, T. A. ve Shaw, J. C. (2006). Justice and personality: Using integrative theories to derive moderators of justice effects. Organizational Behavior and Human Decision Processes, 100(1), 110-127.
  • Crenshaw, J.R., Cropanzano, R., Bell, C.M. ve Nadisic, T. (2013), Organizational justice: new insights from behavioural ethics, Human Relations, Vol. 66 No. 7, 885-904.
  • Cropanzano, R., Rupp, D. E., Mohler, C. J. ve Schminke, M. (2001). Three roads to organizational justice. In Research in Personnel And Human Resources Management (pp. 1-113). Emerald Group Publishing Limited.
  • Cropanzano, R. ve Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900.
  • DeConinck, J. B. ve Johnson, J. T. (2009). The effects of perceived supervisor support, perceived organizational support, and organizational justice on turnover among salespeople. Journal of Personal Selling ve Sales Management, 29(4), 333-350.
  • Dette, D. ve Dalbert, C. (2005). Moving for their first job or staying put? Predictors of high school students’ attitudes toward geographic mobility. Journal of Applied Social Psychology, 35(8), 1719-1736.
  • Dutta-Bergman, M. J. ve Wells, W. D. (2002). The values and lifestyles of idiocentrics and allocentrics in an individualist culture: A descriptive approach. Journal of Consumer Psychology, 12(3), 231-242.
  • Fischer, R. (2004). Rewarding employee loyalty: An organizational justice approach. International Journal of Organizational Behavior, 8(3), 486-503.
  • Gelfand, M. J., Bhawuk, D. P., Nishii, L. H. ve Bechtold, D. J. (2004). Overview of GLOBE. RJ House, PJ Hanges, M. Javidan, P. Dorfman ve V. Gupta Eds. Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage Publications.
  • Gouldner, A. W. (1960). The norm of reciprocity: a preliminary statement. American Sociological Review, 25, 161–178.
  • Graeve-Cunningham, V. M. (2015). Establishing Trust to Retain Volunteers: Mitigating Negative Effects of Emotional Labor And Burnout (Doctoral dissertation, University of Nebraska at Omaha).
  • Greenberg, J. ve Cohen, R. L. (1982). Why Justice? Normative and Instrumental İnterpretations. in Equity And Justice in Social Behavior. Academic Press. 437-469
  • Greenberg, J. (1987). A taxonomy of organizational justice theories. Academy of Management Review, 12(1), 9-22.
  • Greenberg, J. (2001). Setting the justice agenda: Seven unanswered questions about “what, why, and how”. Journal of Vocational Behavior, 58(2), 210-219.
  • Greenberg, J. (2011). “Organizational justice: the dynamics of fairness in the workplace”, in Sheldon, Z. (Ed.), APA Handbook of Industrial and Organizational Psychology, Vol. 3: Maintaining, Expanding, and Contracting the Organization, American Psychological Association, Washington, DC, 271‐327.
  • Gürbüz, S. ve Bekmezci, M. (2012). İnsan kaynakları yönetimi uygulamalarının bilgi işçilerinin işten ayrılma niyetine etkisinde duygusal bağlılığın aracılık ve düzenleyicilik rolü. Istanbul University Journal of the School of Business, 41(2), 189-213.
  • Gürbüz, S. (2019). Sosyal Bilimlerde Aracı, Düzenleyici ve Durumsal Etki Analizleri. Ankara: Seçkin Yayıncılık.
  • Gürpınar, G. (2006). An empirical study of relationships among organizational justice, organizational commitment, leader-member exchange, and turnover intention. Yayımlanmamış Yüksek Lisans Tezi, Yeditepe University, Graduate Institute of Social Sciences.
  • Hayes, A. F. (2018). Partial, conditional, and moderated moderated mediation: Quantification, inference, and interpretation. Communication Monographs, 85(1), 4-40.
  • Herda, D.N. ve Lavelle, J.J. (2012), The auditor-audit firm relationship and its effect on burnout and turnover intention, Accounting Horizons, Vol. 26 No. 4, pp. 707-723.
  • Ho, D. Y.-F. ve Chiu, C.-Y. (1994). Component ideas of individualism, collectivism, and social organization: An application in the study of Chinese culture. In U. Kim, H. C. Triandis, Ç. Kâğitçibaşi, S.-C. Choi, & G. Yoon (Eds.), Cross-cultural research and methodology series, Vol. 18. Individualism and collectivism: Theory, method, and applications. Thousand Oaks, CA, US: Sage Publications, Inc. pp. 137-156
  • Hofstede, G. (1980). Culture and organizations. International Studies of Management and Organization, 10(4), 15-41.
  • Hofstede, G., Hofstede, G. J. ve Minkov, M. (2010). Cultures and organizations: software of the mind: intercultural cooperation and its importance for survival. McGraw-Hill.1-576.
  • Hom, P. W. ve Griffeth, R. W. (1991). Structural equations modeling test of a turnover theory: Cross-sectional and longitudinal analyses. Journal of Applied Psychology, 76(3), 350-366.
  • İmamoğlu, E. O., Günaydın, G. ve Selçuk, E. (2011). Özgün Benliğin Yordayıcıları Olarak Kendileşme ve İlişkililik: Cinsiyetin ve Kültürel Yönelimlerin Ötesinde. Türk Psikoloji Dergisi, 26(67), 27-43.
  • Jackson, C. L., Colquitt, J. A., Wesson, M. Js. ve Zapata-Phelan, C. P. (2006). Psychological collectivism: A measurement validation and linkage to group member performance. Journal of Applied Psychology, 91(4), 884-899.
  • Jex, S. M. ve Beehr, T. A. (1991). Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resources Management, 9(31), l-365.
  • Jie, C. ve Jing, L. (2015) An Empirical Study on Different Tendencies toward IndulgenceRestraint Dimension from the Intercultural Perspective. Creative Commons Attribution International License (CC BY), 4, 116-126.
  • Karatepe, O. M. ve Shahriari, S. (2014). Job embeddedness as a moderator of the impact of organisational justice on turnover intentions: A study in Iran. International Journal of Tourism Research, 16(1), 22-32.
  • Kim, S. Y. ve Fernandez, S. (2017). Employee empowerment and turnover intention in the US federal bureaucracy. The American Review of Public Administration, 47(1), 4-22.
  • Lambert, E. G., Hogan, N. L. ve Barton, S. M. (2001). The impact of job satisfaction on turnover intent: a test of a structural measurement model using a national sample of workers. The Social Science Journal, 38(2), 233-250.
  • Lambert, E. G., Hogan, N. L., Jiang, S., Elechi, O. O., Benjamin, B., Morris, A., ... ve Dupuy, P. (2010). The relationship among distributive and procedural justice and correctional life satisfaction, burnout, and turnover intent: An exploratory study. Journal of Criminal justice, 38(1), 7-16.
  • Lee, S. M. ve Peterson, S. J. (2000). Culture, entrepreneurial orientation, and global competitiveness. Journal of World Business, 35(4), 401-416.
  • Lind, E. A. ve Tyler, T. R. (1988). The Social Psychology of Procedural Justice. Springer Science and Business Media.
  • Lind, E. A., Kanfer, R. ve Earley, P. C. (1990). Voice, control, and procedural justice: Instrumental and noninstrumental concerns in fairness judgments. Journal of Personality and Social Psychology, 59(5), 952-959.
  • Luu, L. ve Hattrup, K. (2010). An investigation of country differences in the relationship between job satisfaction and turnover intentions. Applied HRM Research, 12(1), 17-39.
  • Markus, H. R. ve Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98(2), 224-253.
  • Markus, H. R. ve Kitayama, S. (2010). Cultures and selves: A cycle of mutual constitution. Perspectives on Psychological Science, 5(4), 420-430.
  • Mobley, W. H., Griffeth, R. W., Hand, H. H. Ve Meglino, B. M. (1979). Review and conceptual analysis of the employee turnover process. Psychological Bulletin, 86(3), 493-522.
  • Mowday, R. T., Porter, L. W. ve Steers, R. M. (2013). Employee—Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. Academic press.
  • Newman, J. E. (1974). Predicting absenteeism and turnover: A field comparison of Fishbein's model and traditional job attitude measures. Journal of Applied Psychology, 59(5), 610-615.
  • Noordin, F. ve Jusoff, K. (2010). Individualism-collectivism and job satisfaction between Malaysia and Australia. International Journal of Educational Management, 24(2), 159-174.
  • Oyserman, D., Kemmelmeier, M. ve Coon, H. M. (2002). Cultural psychology, a new look: Reply to Bond (2002), Fiske (2002), Kitayama (2002), and Miller (2002). Psychological Bulletin, 128(1), 3-72.
  • Özmen, Ö. N., Arbak, Y. ve Özer, P. S. (2007). Adalete verilen değerin adalet algıları üzerindeki etkisinin sorgulanmasına ilişkin bir araştırma. Ege Akademik Bakış, 7(1), 17-33.
  • Parker, R. J., Nouri, H. ve Hayes, A. F. (2011). Distributive justice, promotion instrumentality, and turnover intentions in public accounting firms. Behavioral Research in Accounting, 23(2), 169-186.
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y. ve Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
  • Poon, J. M. (2012). Distributive Justice, Procedural Justice, Affective Commitment, and Turnover Intention: A Mediation–Moderation Framework. Journal of Applied Social Psychology, 42(6), 1505-1532.
  • Preacher, K. J., Rucker, D. D. ve Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42(1), 185-227.
  • Ramamoorthy, N. ve Flood, P. C. (2002). Employee attitudes and behavioral intentions: A test of the main and moderating effects of individualism-collectivism orientations. Human Relations, 55(9), 1071-1096.
  • Ramesh, A. ve Gelfand, M. J. (2010). Will they stay or will they go? The role of job embeddedness in predicting turnover in individualistic and collectivistic cultures. Journal of Applied Psychology, 95(5), 807-823.
  • Robinson, S. L. ve Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15(3), 245-259.
  • Rousseau, D. M. ve McLean Parks, J. (1993). The contracts of individuals and organizations. Research in Organizational Behavior, 15, 1-43.
  • Schwartz, S. H. (1990). Individualism-collectivism: Critique and proposed refinements. Journal of cross-cultural psychology, 21(2), 139-157.
  • Schwartz, S. (1994). Beyond individualism-collectivism: New cultural dimensions of values. In U. Kim, H. C. Triandis, C. Kagitcibasi, S.-C. Choi, & G. Yoon (Eds.), Individualism and collectivism: Theory, method, and application. Newbury Park, CA: Sage. 81-119
  • Singelis, T. M., Triandis, H. C., Bhawuk, D. P. ve Gelfand, M. J. (1995). Horizontal and vertical dimensions of individualism and collectivism: A theoretical and measurement refinement. Cross-cultural Research, 29(3), 240-275.
  • Şimşek ÖF. Yapısal Eşitlik Modellemesine Giriş, Temel İlkeler ve LİSREL Uygulamaları. Ankara: Ekinoks; 2007. 1-224.
  • Tabachnick, B. G. ve Fidell, L. S. (2001). Cleaning up your act: Screening data prior to analysis. Using Multivariate Statistics, 5, 61-116.
  • Thibaut, J. W. ve Walker, L. (1975). Procedural justice: A psychological analysis. L. Erlbaum Associates.1-160.
  • Triandis, H. (1988). Collectivism v. individualism: A reconceptualisation of a basic concept in cross-cultural social psychology. In Cross-Cultural Studies of Personality, Attitudes and Cognition (pp. 60-95). Palgrave Macmillan, London.
  • Triandis, H. C., Bontempo, R., Villareal, M. J., Asai, M. ve Lucca, N. (1988). Individualism and collectivism: Cross-cultural perspectives on self-ingroup relationships. Journal of Personality and Social Psychology, 54(2), 323-338.
  • Triandis, H. C. (1989). The self and social behavior in differing cultural contexts. Psychological Review, 96(3), 506-520.
  • Triandis, H. C. (1994). Horizontal and vertical individualism and collectivism and work. (WORC Paper). Tilburg: WORC, Work and Organization Research Centre.1-49.
  • Triandis, H. C. (1995). Individualism and Collectivism, Westview Press. Boulder, CO.1-249.
  • Triandis, H. C. (1996). The psychological measurement of cultural syndromes. American Psychologist, 51(4), 407-415.
  • Tripp, T. M., Sondak, H. ve Bies, R. J. (1995). Justice as rationality: A relational perspective on fairness in negotiations. Research on Negotiation in Organizations, 5, 45-64.
  • Tyler, T. R. ve Lind, E. A. (1992). A relational model of authority in groups. In Advances in Experimental Social Psychology (Vol. 25, pp. 115-191).
  • Tyler, T., Degoey, P. ve Smith, H. (1996). Understanding why the justice of group procedures matters: A test of the psychological dynamics of the group-value model. Journal of Personality and Social Psychology, 70(5), 913-930.
  • Tyler, T. R. ve Blader, S. L. (2003). The group engagement model: Procedural justice, social identity, and cooperative behavior. Personality And Social Psychology Review, 7(4), 349-361.
  • Wagner III, J. A. (1995). Studies of individualism-collectivism: Effects on cooperation in groups. Academy of Management Journal, 38(1), 152-173.
  • Wang, S. ve Yi, X. (2012). Organizational justice and work withdrawal in Chinese companies: The moderating effects of allocentrism and idiocentrism. International Journal of Cross Cultural Management, 12(2), 211-228.
  • Wasti, S. A. ve Eser Erdil, S. (2007). İdiosentrizm ve allosentrizm değerlerinin ölçülmesi: Benlik kurgusu ve INDCOL ölçeklerinin Türkçe geçerlemesi. Yönetim Araştırmaları Dergisi, 7, 39-66.
  • Yamaguchi, S. (1994). Collectivism among the Japanese: A perspective from the self. In U. Kim, H. C. Triandis, C. Kagitcibasi, S. Choi ve G. Yoon (Eds.), Individualism and Collectivism: Theory, Method, and Applications. Thousand Oaks, CA: Sage. pp. 175–188
İşletme Araştırmaları Dergisi-Cover
  • ISSN: 1309-0712
  • Yayın Aralığı: Yılda 4 Sayı
  • Başlangıç: 2009
  • Yayıncı: Melih Topaloğlu