Erkan TAŞKIRAN, Nihal KARTALTEPE BEHRAM, Esra DİNÇ ELMALI, Gülşah GENÇER ÇELİK

İstismarcı Yönetimin Üretkenlik Karşıtı İş Davranışı Üzerindeki Etkisinde İşyerinde Dışlanmanın Düzenleyici Rolü

Bu araştırmanın amacı istismarcı yönetimin üretkenlik karşıtı iş davranışı üzerindeki etkisinde işyerinde dışlanmanın düzenleyici (moderatör) rolünü incelemektir. Araştırmada veriler İstanbul’da bankacılık, turizm ve sağlık alanında faaliyet gösteren işletmelerde çalışan 274 kişiden anket tekniğiyle toplanmıştır. Araştırma hipotezlerinin test edilmesinde, korelasyon analizi ve hiyerarşik regresyon analizinden yararlanılmıştır. Araştırma sonucunda; istismarcı yönetimin üretkenlik karşıtı iş davranışı üzerinde pozitif yönlü ve anlamlı bir etkisi olduğu görülürken, istismarcı yönetimin üretkenlik karşıtı iş davranışı üzerindeki etkisinde işyerinde dışlanmanın düzenleyici rol oynadığı sonucuna ulaşılmıştır.

The Moderating Role of Workplace Ostracism on the Effect of Abusive Supervision on Counterproductive Work Behavior

The purpose of this study is to examine the moderator role of workplace ostracism on the effect of abusive supervision on counterproductive work behavior. The data in the study were collected through a survey technique from 274 people working in businesses operating in the fields of banking, tourism and health in Istanbul. Correlation analysis and hierarchical regression analysis were used to test the research hypotheses. As a result of the research; abusive supervision has a positive and significant effect on counterproductive work behavior and it has been concluded that workplace ostracism plays a moderator role on the effect of abusive supervision on counterproductive work behavior.

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