Psikolojik Güçlendirmenin Kariyer Motivasyonuna Etkisinde Yöneticiye Güvenin Aracılık Rolü: İstanbul’daki Otel Çalışanları Üzerine Bir Araştırma

Bu çalışmada, otel çalışanlarına uygulanan psikolojik güçlendirme unsurlarının kariyer motivasyonuna olan etkisinin araştırılması amaçlanmaktadır. Ayrıca psikolojik güçlendirme ve kariyer motivasyonu arasındaki ilişkiye yöneticiye duyulan güvenin aracılık ilişkisi de incelenmiştir. Bu amaçla İstanbul’daki 3, 4 ve 5 yıldızlı otellerde bir araştırma yapılmıştır. Araştırma kapsamında nicel araştırma yöntemlerinden olan anket tekniği kullanılarak 2018 yılı Haziran-Temmuz aylarında örneklem olarak seçilen otel işletmelerine gidilmiş ve yüz yüze ve çevrimiçi tekniği ile veriler elde edilmiştir. 409 otel çalışanından kolayda örnekleme yöntemi kullanılarak toplanan veriler, SPSS 25 ve AMOS paket programları kullanılarak; tanımlayıcı istatistikler, doğrulayıcı faktör analizi, yapısal eşitlik modellemesi ve aracılık testleri ile analiz edilmiştir. Araştırma sonucunda, psikolojik güçlendirmenin kariyer motivasyonu ile ilişkili olduğu ve yöneticiye duyulan güvenin bu ilişkiye kısmi aracılık ettiği sonucuna varılmıştır.

Mediating Role of Trust to the Manager in the Effect of Psychological Empowerment on Career Motivation: A Research on Hotel Employees in Istanbul

In this study, it is aimed to investigate the effects of psychological empowerment elements applied to hotel employees on career motivation. In addition, the relationship between psychological empowerment and career motivation and trust to the manager in the mediator relationship were examined. For this purpose, a research was conducted in 3, 4- and 5-star hotels in Istanbul. Within the scope of the research, a survey method, which is one of the quantitative research methods, was applied to the selected hotel establishments in June-July 2018 and the data were obtained through face-to-face and online techniques. The data collected from 409 hotel employees by using convenience sampling method were analyzed by using SPSS 25 and AMOS software; Descriptive statistics, confirmatory factor analysis, structural equation modeling and mediation tests were run As a result of the study, it was concluded that psychological empowerment is related to career motivation and trust to the manager partially mediates this relationship.

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