Havacılık Sektöründe Zaman Baskısının Teknostrese Etkisi: Uçak Bakım Teknisyenleri Üzerine Bir Araştırma

Amaç – Bu araştırmanın amacı, havacılık sektöründe zaman baskısının teknostrese etkisini ve demografik özelliklere göre uçak bakım teknisyenlerinin zaman baskısı ve teknostres algısının farklılık gösterip göstermediğini incelemektir. Yöntem – Araştırmanın örneklemini, Malatya ilinde kamu sektöründe çalışan 177 uçak ve helikopter bakım teknisyeni oluşturmaktadır. Çalışmada veri toplamak amacıyla anket yöntemi kullanılmıştır. Anketten elde edilen veriler, SPSS 21 ve AMOS 24 paket programlarında ölçek geçerlilik ve güvenilirlik, doğrulayıcı faktör analizi, korelasyon, basit doğrusal regresyon, T-testi ve ANOVA analizlerine tabi tutulmuştur. Bulgular – Araştırma sonucuna göre, havacılık sektöründe zaman baskısının teknostresi pozitif olarak etkilediği; yaş grubu ve eğitim seviyesine göre bakım teknisyenlerinin zaman baskısı algısının ve çalışma süresi ile eğitim seviyesine göre teknostres algısının farklılık gösterdiği görülmüştür. Medeni durum ve görev ünvanına göre, bakım teknisyenlerinin zaman baskısı ve teknostres algısında anlamlı bir farklılık olmadığı görülmüştür. Tartışma – Havacılık sektöründe yapılan bu çalışmada, zaman baskısı ve teknostresin pozitif yönde ilişkili olduğu ve zaman baskısının bakım teknisyenlerinin teknostres algısındaki değişimin bir belirleyicisi olduğu tespit edilmiştir. Demografik özelliklere göre teknisyenlerin zaman baskısı ve teknostres algısı farklılık göstermektedir. Zaman baskısı ve teknostresin uçak bakım sektöründe insan faktöründen kaynaklanan hatalara neden olabileceğini söylemek mümkündür. Çalışmanın havacılık, uçak bakım ve uçuş emniyeti ile ilgili literatüre katkı sağlayacağı düşünülmektedir.

The Effect of Time Pressure on Technostress in Aviation Industry: Research on Aircraft Maintenance Technicians

Purpose – The purpose of this study is to examine the effect of time pressure on technostress in aviation industry and whether the time pressure and technostress perception of aircraft maintenance technicians differ according to demographic characteristics. Design/methodology/approach – The sampling of the study consists of 177 aircraft and helicopter maintenance technicians working in the public sector in Malatya province. Questionnaire method was used to collect data in the study. The data obtained from the questionnaire were subjected to scale validity and reliability, confirmatory factor analysis, correlation, simple linear regression, T-test and ANOVA analysis in SPSS 21 and AMOS 24 package programs. Findings – According to the research results, it was seen that time pressure positively affects the technostress in the aviation industry. It was observed that the perception of time pressure of maintenance technicians according to the age group and education level, and the perception of technostress according to the working time and education level differ. However, according to the marital status and job title, it was observed that there is no significant difference in maintenance technicians' time pressure and technostress perception. Discussion – In this study carried out in the aviation industry, it was determined that time pressure and technostress are positively related and time pressure is a determinant of the change in the perception of technostress of maintenance technicians. According to demographic characteristics, technicians' time pressure and technostress perception differ. It is possible to say that time pressure and technostress can cause errors caused by the human factor in the aircraft maintenance industry. The study is thought to make a contribution to the literature related to the aviation, aircraft maintenance and flight safety.

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