AFFETMENİN GÜCÜ: AFFETME İKLİMİNİN ÖĞRENME ODAKLILIK, YARDIM DAVRANIŞI VE İŞGÖREN MUTLULUĞU ÜZERİNDEKİ ETKİLERİ

Bu araştırma, affetme ikliminin işgören mutluluğu, öğrenme odaklılık ve yardımdavranışı üzerindeki etkilerini incelemeyi amaçlamaktadır. Araştırma hipotezleriyapısal eşitlik modellemesi yardımıyla test edilmiştir. Araştırmada kullanılan verilerotel işgörenlerinden (n=399) elde edilmiştir. Bulgular temel olarak, affetme iklimininişgören mutluluğu, öğrenme odaklılık ve yardım davranışı üzerinde olumlu ve anlamlı biretkiye sahip olduğunu göstermektedir. Bununla beraber, araştırmada affetme iklimininöğrenme odaklılık ve yardım davranışı üzerindeki etkisinde işgören mutluluğununaracılık rolü tespit edilmiştir. Bu bulguya göre, affetme iklimi işgören mutluluğuoluşturmak suretiyle öğrenme odaklılığı ve yardım davranışını artırmaktadır. Sonuçolarak, affetme ikliminin sonuçları hakkında yeterli ampirik kanıt olmadığı dikkatealındığında, bu araştırmanın alanyazına katkı sağladığını söylemek mümkündür.

THE POWER OF FORGIVENESS: THE EFFECTS OF FORGIVENESS CLIMATE ON EMPLOYEE HAPPINESS, LEARNING ORIENTATION, AND HELPING BEHAVIOR

This study aims to examine the effects of forgiveness climate on learning orientation, helping behavior, and employee happiness. The research hypotheses were tested using structural equation modeling. The data used in the research were obtained from hotel employees (n =399). The findings indicate that forgiveness climate has a positive and significant effect on employee happiness, learning orientation, and helping behavior. In addition, employee happiness acted as a mediator of the effects of forgiveness climate on learning orientation and helping behavior. According to this finding, forgiveness climate predicted employee happiness, which in turn predicted learning orientation and helping behavior. Finally, considering that there is not enough empirical evidence about the consequences of forgiveness climate, it is possible to say that this research contributes to the literature.

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