ÖRGÜTSEL GÜVEN VE PSİKOLOJİK SÖZLEŞME İHLÂL ALGISININ ÖRGÜTSEL BAĞLILIK ÜZERİNDEKİ ARACILIK ROLÜ

Örgütlerin amaçladıkları hedeflere ulaşmalarını sağlayacak en önemli unsur sahip oldukları bağlı çalışanlardan oluşan insan kaynağıdır. Bağlılık sahibi çalışanlara sahip bir örgüt amaçladığı hedeflere ulaşma ve zor zamanlarda hayatta kalma konusunda diğerlerine göre büyük bir avantaj elde etmiş olacaktır. Bu açıdan bağlı çalışanlara sahip olmak örgütler için son derece önemli bir konudur. Bu çalışmada psikolojik sözleşme ihlal algısı ve örgütsel güven değişkenlerinin örgütsel bağlılık üzerindeki aracılık rolü araştırılmıştır. Araştırma sonucunda, örgütsel güvenin psikolojik sözleşme ihlal algısı ile örgütsel bağlılık ilişkisi üzerinde ve ayrıca psikolojik sözleşme ihlal algısının örgütsel güven ve örgütsel bağlılık ilişkisi üzerinde güçlü bir aracılık ilişkisi olduğuna dair güçlü bulgular elde edilmiştir. 

THE MEDIATING ROLE OF ORGANIZATIONAL TRUST AND PSYCHOLOGICAL CONTRACT BREACH PERCEPTION ON ORGANIZATIONAL COMMITMENT

For organizations to achieve their goals one of the most important assets is the human resources they have which consist mainly of committed employees. An organization which has committed employees will have big advantage in terms of reaching its goals and surviving hard times over other organizations which do not have such employees. In that respect, having committed employees is very important subject for organizations. This study aims to explore the mediating role of both psychological contract breach and organizational trust on organizational commitment. The results of the study show that organizational trust has a significant mediating role on the effect of psychological contract breach on organizational commitment; and also, psychological contract breach has a significant mediating role on the effect organizational trust on organizational commitment. 

___

  • Agarwal, U. A. and Bhargava, S. (2013). Effects of Psychological Contract Breach on Organizational Outcomes: Moderating Role of Tenure and Educational Levels. The Journal for Decision Makers, 38(1), 13-25.
  • Anderson, N. and Schalk, R. (1998). The Psychological Contract in Retrospect and Prospect. Journal of Organizational Behavior, Vol: 19, (Special Issue: The Psychological Contract At Work), 637-647.
  • Antonaki, X. and Trivellas, P. (2014). Physiological Contract Breach and Organizational Commitment in Greek Banking Sector, Social and Behavioral Sciences, 148, 354–361, Philadelphia: Elsevier Ltd.
  • Arnold, J. (2005). Work psychology: Understanding human behaviour in the workplace (4th ed.). London: Prentice Hall Financial Times.
  • Atkinson, C. (2007). Trust and the psychological contract. Employee Relations, 29(3), 227-246.
  • Baron, R. M., ve Kenny, D. A. (1986), The Moderator Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations, Journal of Personality and Social Psychology, 51, s.1173-1182.
  • Cassar, V. and Briner, R. B. (2011). The Relationship between Psychological Contract Breach and Organizational Commitment: Exchange Imbalance as a Moderator of the Mediating Role of Violation, Journal of Vocational Behavior, 78 (2), 283-289.
  • Chen, H-F. and Chen, Y. C. (2008). The Impact of Work Redesign and Psychological Empowerment on Organizational Commitment in a Changing Environment: An Example from Taiwan's State-Owned Enterprises, Public Personnel Management, 37(3), 279-302
  • Coyle-Shapiro, J. A-M and Kessler, I. (2000). Consequences Of The Psychologıcal Contract For The Employment Relatıonship: A Large Scale Survey. Journal of Management Studies, 37(7), 903-930.
  • Cummings, L. L. and Bromiley, P. (1996). The organizational trust inventory: development and validation. In R. M. Kramer and T. R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, California: Sage Publications, 302-330.
  • Çalışkan, A. ve Pekkan, N. Ü. (2017). Psikolojik Sermayenin İşe Yabancılaşmaya Etkisinde Örgütsel Desteğin Aracılık Rolü. İş ve İnsan Dergisi, 4(1), 17-33.
  • Eisenberger, R., Huntington, R. Hutchison, S. and Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500-507.
  • Hair, J. F., Anderson, R. E., Tahtam, R. L. and Black, W.C. (1992). Multivariate Data Analysis (Third Edition). Maxwell Macmillan International Editions.
  • Huff, L., Kelley L. (2003). Levels of organizational trust in individualist versus collectivist societies: a seven-nation study. Organization Science, 14(1), 81-90.
  • İnce, M. ve Gül, H. (2005). Yönetimde Yeni Bir Paradigma: Örgütsel Bağlılık. Ankara: Çizgi Yayıncılık.
  • Karatepe, O. ve Halıcı, A. (1998). İş Tatmininin Örgütsel Bağlılık Üzerindeki Etkilerine Yönelik Ampirik Bir Değerlendirme. VI. Ulusal Yön. Org. Kongresi, Eskişehir.
  • Kiefer, T. and Briner, R. B. (2006), Emotion at work, in Jackson, P. and Shams, M. (Ed.), Developments in Work and Organizational Psychology: Implications for International Business, Elsevier Ltd, Oxford, UK, pp. 185-228
  • Kingshott, R. P. J. and Pecotich, A. (2007). The impact of psychological contracts on trust and commitment in supplier-distributer relationships. European Journal of Marketing, 41(9-10), 1053- 1072.
  • Lashinger, K. S. H. and Finegan, J. (2005). Using Empowerment to Build Trust and Respect in the Workplace: A Strategy for Addressing the Nursing Shortage. Nursing Economics, 23, 1.
  • Lester, S. W., Turnley, W. H., Bloodgood, J. M. and Bolino, M. C. (2002). Not Seeing Eye to Eye: Differences in Supervisor and Subordinate Perceptions of and Attributions for Psychological Contract Breach. Journal of Organizational Behavior, 23(1), 39-56.
  • Lewicki, R. J. and Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In Roderick M. Kramer and Tom R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, California: Sage Publications, 114-139.
  • Mayer, R. C., Davis J. H. and Schoorman F. D. (1995). An integrative model of organizational trust. Academy of ManagementReview, 20(3), 709-734.
  • Meyer, J. P. and Herscovitch, L. (2001). Commitment in the Workplace Toward a General Model. Human Resource Management Review, 11, 299-326.
  • Miller, K. (2003). Values, attitudes and job satisfaction. In Robbins, S.P., Odendaal A. & Roodt, G. (Eds), Organizational Behavior: Global and Southern African Perspectives. Cape Town: Pearson Education South Africa
  • Mohamed, M. S., Abdul Kader, M. M and Anisa, H. (2012). Relationship among Organizational Commitment, Trust and Job Satisfaction: An Empirical Study in Banking Industry. Research Journal of Management Science, 1(2), 1-7.
  • Morrow, P. C. and Wirth, R. E. (1989). Work Commitment Among Saleried Professionals. Journal of Vocational Behavior, 34, 40-56.
  • Mowday, R. T., Steers, R. M. and Porter, L. W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, 14, 224-247.
  • Northcraft, G. B. and Neale, M. A. (1990). Organizational Behavior Management Challenge. USA: The Dryden Pres.
  • O’Reilly, C. A. (1989). Corporations, culture, and commitment: Motivation and social control in organizations. California Management Review, 31(4), 9-25.
  • Özgen, H. M. ve Özgen, H., (2010). Psikolojik Sözleşme ve Boyutlarının İş Tatmini, Örgütsel Bağlılık Ve İşten Ayrılma Niyetine Etkileri: Tıbbi Satış Temsilcileri Üzerinde Bir Araştırma. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, C: 19(1), 1-19.
  • Özdamar, K. (2003). Modern bilimsel araştırma yöntemleri. Eskişehir: Kaan Kitabevi.
  • Robinson, S. L. (1994). Efficient tests of nonstationary hypotheses. Journal of American Statistics Association, 89, 1420-1437.
  • Robinson, S. L. and Rousseau, D. M. (1994). Violating The Psychological Contract: Not The Exception but The Norm. Journal of Organizational Behavior, 15(3), 245-259.
  • Robinson, S. L. (1996). Trust and Breach of The Psychological Contract. Administrative Science Quarterly, 41(4), 574-599.
  • Robinson, S. L. and Morrison, E. W. (2000). The Development of Psychological Contract Breach and Violation: A Longitudinal Study. Journal of Organizational Behavior, 21(5), 525-546.
  • Rousseau, D. M. and Parks, I. M. (1993). The Contracts of Individuals and Organizations. Research in Organizational Behavior, 15, 41-43.
  • Saygın, M. ve Yıldırım, M. H. (2014). Relationship Between Organizational Commitment, Justice, Citizenship and Trust Among Healthcare Workers in Aksaray. International Journal of Social and Humanity Studies, 6(1), 22-31.
  • Schalk, R. and Roe, R. A. (2007). Towards a Dynamic Model of the Psichological Contract. Journal for the Theory of Social Behaviour, 37(2), 167-182.
  • Shaw, Robert B. (1997). Trust In Balance: Building Successful Organizations On Result, Integrity And Concern. San Francisco: Jossey-Boss Publishers.
  • Steers, R. M. (1977). Antecedents and Outcomes of Organizational Commitment. Administrative Science Quarterly, 22, 45-46.
  • Turnley, W. H. and Feldman, D. C. (2000). Re-Examining The Effects of Psychological Contract Violations: Unmet Expectations and Job Dissatisfaction As Mediators. Journal of Organizational Behavior, 21(1), 25-42.
  • Turunç, Ö., Türköz, T., Akkoç, İ., & Çalışkan, A. (2013). How do innovative and entrepreneurial behaviours affect the job performance?: The moderating role of person-oganisation fit. International Journal Business Innovation and Research, 7(5), 590-618.
  • Wiener, Y., (1982). Commitment in Organizations: A Normative View. Academy of Management Review, 7(3), 418-428.
  • Yılmaz, A. (2012). Psikolojik Sözleşme ve Örgütsel Güven Arasındaki İlişkinin Analizi, Basılmamış Yüksek Lisans Tezi, Selçuk Üniversitesi Sosyal Bilimler Enstitüsü, Konya.