PSİKOLOJİK SÖZLEŞME İHLALİ ALGISININ OLUŞMASINDA ZORUNLU VATANDAŞLIK DAVRANIŞININ ETKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN DÜZENLEYİCİ ROLÜ

Psikolojik sözleşme ihlali algısı çok sayıda olumsuz örgütsel sonuçlara neden olmaktadır. Bu yüzden psikolojik sözleşme algısını etkileyen unsurların belirlenmesi önemlidir. Bu çalışmada, zorunlu vatandaşlık davranışının psikolojik sözleşme algısı üzerindeki etkisi ve bu ilişkide lider-üye etkileşiminin düzenleyici rolü incelenmiştir. Araştırma kesitsel bir çalışma olup, veriler, kolayda örnekleme yöntemiyle, özel sektörde çalışan 192 katılımcıdan toplanmıştır. Hipotezleri test etmek için korelasyon ve regresyon analizi yapılmıştır. Analiz sonucunda, zorunlu vatandaşlık davranışının psikolojik sözleşme algısı üzerinde ve lider-üye etkileşiminin bu ilişkide düzenleyici etkisi olduğu tespit edilmiştir Sonuç kısmında yöneticiler ve araştırmacılar için uygulama alanları tartışılarak öneriler sunulmuştur. Anahtar Kelimeler: Psikolojik Sözleşme İhlali, Zorunlu Vatandaşlık Davranışı, Lider Üye Etkileşimi, Düzenleyici Etki. Jel Kod: M19, M45, Abstract

THE EFFECT OF COMPULSORY CITIZENSHIP BEHAVIOR ON THE PERCEPTION OF PSYCHOLOGICAL CONTRACT BREACH: THE MODERATING ROLE OF LEADER-MEMBER EXCHANGE

Psychological contract breach is an antecedent of a substantial amount of organizational outcomes. Therefore, it is important to identify the factors affecting psychological contract breach perception. In this study, it was investigated that the effect of compulsory citizenship behavior on the psychological contract breach and the moderating role of leader-member exchange in this relationship. Using the cross-sectional design, the data was gathered from 192 participants working in the private sector by convenience method. Correlation and regression analyses were performed to test hypotheses. Results revealed that compulsory citizenship behavior has effect on the psychological contract breach and leader-member exchange moderates this relationship. Managerial implications, limitations and suggestions have been discussed.

PDF

___

Bal, P. M., De Lange, A. H., Jansen, P. G. ve Van Der Veld, M. E. (2008). Psychological contract breach and job attitudes: A meta- analysis of age as a moderator. Journal of Vocational Behavior, 72, 143–158.
Blau, P. (1964). Exchange and power in social life. New York: Wiley.
Bolino, M. C., Turnley, W. H., Gilstrap, J. B. ve Suazo, M. M. (2010). “Citizenship under pressure: What's a "good soldier" to do?” Journal of Organizational Behavior, 835-855.
Conway, N. ve Briner, R. B. (2005). Understanding psychological contracts at work: A critical evaluation of theory and research. Oxford: Oxford University Press.
Deluga, R. J. ve Perry, J. T. (1991). “The relationship of subordinate upward influencing behaviour, satisfaction and perceived superior effectiveness with leader-member exchanges”. Journal of Occupational Psychology, 64, 239-252.
Fairhurst, G. T. (1993). “The leader-member exchange patterns of women leaders in industry: A discourse analysis”. Communications Monographs, 60(4), 321–351.
Ferris, G. D., Fedor, B. D. ve Judge, T. (1995). Organizational politics and citizenship: Attributions of intentionality and construct definition. M. J. Martinko içinde, Advances in Attribution Theory: An Organizational Perspective (s. 231-252). Delray Beach, FL: St. Luice Press.
Ferris, G. R. ve Judge, T. A. (1991). “Personnel / Human Resources Management: A Political Influence Perspective”. Journal of Management, 17, 447-488.
Furst, S. A. ve Cable, D. M. (2008). “Employee resistance to organizational change: Managerial influence tactics and leader-member exchange”. Journal of Applied Psychology, 93(2), 453– 462.
Goodman, P. S. (1974). “An examination of referents used in the evaluation of pay”. Organizational Behavior and Human Performance, 12(2), 170–195.
Guest, D. E. ve Conway, N. (2000). The psychological contract in the public sector: The results of the 2000 CIPD survey of the employment relationship. London: CIPD Publishing.
He, P., Peng, Z., Zhao, H. ve Estay, C. (2017). “How and When Compulsory Citizenship Behavior Leads to Employee Silence: A Moderated Mediation Model Based on Moral Disengagement and Supervisor–Subordinate Guanxi”. Journal of Business Ethics. doi:DOI 10.1007/s10551- 017-3550-2
Heider, F. (1958). The psychology of interpersonal relations. New York: Wiley.
Henderson, D. J., Dulac, T. ve Liden, R. C. (2006). The role of LMX and communication in the goal setting process, Vol. 4, eds. ). G. B. Graen ve J. A. Graen içinde, Sharing Network Leadership: LMX Leadership (s. 245–268). Greenwich, CT: Information Age.
Jaccard, J. ve Robert, T. (2003). Interaction Effects in Multiple Regression Series: Quantitative Applications in the Social Science. Sage Publications.
Liden, R. C., Sparrowe, R. T. ve Wayne, S. J. (1997). “Leader-member exchange theory: The past and potential for the future”. Research in Personnel and Human Resources Management, 15, 47-119.
Liu, Y., Zhao, H. ve Sheard, G. (2017). “Organizational citizenship pressure, compulsory citizenship behavior, and work–family conflict”. Social Behavior and Personality, 45(4), 695- 704.
Meydan, C. H. ve Şeşen, H. (2011). Yapısal Eşitlik Modellemesi, AMOS Uygulamaları. Ankara: Detay.
Morrison, E. (1994). “Role definition and organizational citizenship behavior: The importance of the employee’s perspective”. Academy of Management Journal, 37, 1543-1567.
Morrison, E. ve Robinson, S. L. (1997). “When employees feel betrayed: A model of how psychological contract violation develops”. Academy of Management Review, 22, 226–256.
O’Neill, B. S., Halbesleben, J. R. ve Edwards, J. C. (2007). Integrating employment contracts and comparisons: What one can teach us about the other. Jornal of Management Issues, 19, 161– 185.
Organ, D. W. (1988). Organizational citizenship behavior: The good solider syndrome. Lexington, MA: Lexington Books.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y. ve Podsakoff, N. P. (2003). “Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies”. Journal of Applied Psychology, 88(5), 879-903.
Porpara, D. V. (1989). “Four concepts of social structure”. Journal for the Theory of Social Behavior, 19, 195-211.
Rousseau, D. M. (1989). “Psychological and implied contracts in organizations”. Employee Responsibilities and Rights Journal, 2, 121–139.
Rousseau, D. M. (1995). Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements. CA : Sage Publications, Incorporated.
Rousseau, D. M. (2004). “Psychological contracts in the workplace: Understanding the ties that motivate”. The Academy of Management Executive, 18(1), 120-127.
Salancik, G. R. ve Pfeffer, J. (1978). “A social information processing approach to job attitudes and task design”. Administrative Science Quarterly, 23(2), 224-253.
Topcu, M. K., Begenirbas, M. ve Turgut, E. (2017). “Örgütsel sinizm, zorunlu örgütsel vatandaşlık davranışları ve iş tatmininin bireysel iş performansına etkilerinin belirlenmesine yönelik imalat sanayide bir uygulama”. Yönetim ve Ekonomi, 24(2), 505-522.
Vantilborgh, T., Bidee, J., Pepermans, R., Griep, Y. ve Hofmans, J. (2016). “Antecedents of Psychological Contract Breach: The Role of Job Demands, Job Resources, and Affect”. PLoS ONE, 11(5), e0154696. doi:10.1371/journal.pone.0154696
Vigoda-Gadot, E. (2006). “Compulsory citizenship behavior: theorizing some dark sides of the good soldier syndrome in organizations”. Journal for the Theory of Social Behaviour, 36(1), 77-93.
Vigoda-Gadot, E. (2007). “Redrawing the boundaries of OCB? An empirical examination of compulsory extra-role behavior in the workplace”. Journal of Business and Psychology, 21, 377-405.
Wang, Y.-D. ve Hsieh, H.-H. (2014). “Employees' reactions to psychological contract breach: A moderated mediation analysis”. Journal of Vocational Behavior, 85, 57-66.
Zhao, H., Peng, Z. ve Chen, H. K. (2014). “Compulsory citizenship behavior and organizational citizenship behavior: The role of organizational identification and perceived interactional justice”. The Journal of Psychology, 148(2), 177-196.
Zhao, H., Wayne, S. J., Glibkowski, B. C. ve Bravo, J. (2007). “The impact of psychological contract breach onwork-related outcomes: A meta-analysis”. Pers. Psychol. 60, 647–680. doi:10.1111/j.1744-6570.2007