Duygusal Zekanın Çalışan Yaratıcılığına Etkisi

Amaç – Günümüzde yaratıcılık kavramı işletmeler arasında rekabet avantajı sağlamada önemli bir faktör olarak karşımıza çıkmaktadır. İşletmelerin rekabet avantajı sağlamada yeni ürünler, süreçler ve pazarlama yöntemleri geliştirmeleri çalışanlarının yaratıcılık düzeyleri ile yakından ilişkilidir. Bu çalışmada çalışanların yaratıcılık düzeylerinin tespit edilmesi ve duygusal zekalarının yaratıcılık düzeyleri üzerindeki etkilerin araştırılması amaçlanmaktadır. Yöntem – Çalışanların duygusal zekalarını ve yaratıcılık düzeylerinin tespit edilebilmesi için anketler Manisa Organize Sanayi Bölgesinde faaliyet gösteren 20 firmada çalışan 200 beyaz yakalı personele uygulanmıştır. Mart 2020’de yapılan anketler sonucunda 100 kişiden geri dönüş sağlanmıştır. Çalışmada, kolayda örneklem yöntemiyle ulaşılan işletmelere büyük, orta ve küçük ölçekli ayrımına tabi tutulmadan Mart 2020 tarihinde anket uygulaması yapılmıştır. Verilerin analizinde SPSS Statistics 22.00 programı kullanılmıştır. Bulgular – İşletmelerden toplanan anket çalışmasında güvenirlik ve geçerliliklerini tespit etmek amacıyla çalışmada sırayla önce çalışan yaratıcılığı, ardından duygusal zeka ölçeği alt boyutları ile tamamlayıcı güvenirlik ve geçerlilik testlerine ve tamamlayıcı faktör analizlerine tabi tutulmuştur. Ardından korelasyon analizi ve regresyon analizleri yapılmıştır. Tartışma – İşletmelerdeki beyaz yakalı personelin üzerinde yapılan inceleme sonucunda duygusal zekanın alt boyutları olan duygusal öz farkındalık, empati, kişiler arası ilişki ve öz yönetim boyutlarının çalışan yaratıcılığı üzerinde açıklayıcı etkisi olduğu tespit edilmiştir.

The Effect of Emotional Intelligence on Employee Creativity

Purpose – Today, the concept of creativity emerges as an important factor in providing competitive advantage among businesses. The development of new products, processes and marketing methods in establishing competitive advantage of businesses is closely related to the creativity levels of their employees. Determining the creativity levels of the employees and investigating the effects of their emotional intelligence on the creativity levels will contribute both to the literature and to the field of application. The survey method was used with in the scope of the research. Design/methodology/approach – In order to determine the emotional intelligence and creativity levels of the employees, the questionnaires were applied to 200 white collar personel working in 20 companies operating in the Manisa Organized Industrial Zone. As a result of the surveys conducted in March 2020, 100 people returned. In the study, a questionnaire was applied to the enterprises that can be reached by easy sampling method in March 2020, without being subjected to large, medium and small scale distinction. SPSS Statistics 22.00 program was used for data analysis. Findings – In order to determine the reliability and validity of the questionnaire study collected from the enterprises, the study was first subjected to complementary reliability and validity tests and complementary factor analysis with the sub dimensions of the emotional intelligence scale, followed by employee creativity. Then, correlation analysis and regression analysis were performed. Discussion – With in the scope of the study, as a result of the examination of the white-collar personnel in the enterprises, it was determined that the sub-dimensions of emotional intelligence, emotional self-awareness, empathy and interpersonal relations, self-management and interpersonal relations dimensions have an explanatory effect on employee creativity.

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