Kamu Örgütlerinde Psikolojik Taciz

İşyerinde Psikolojik Taciz (İPT) bireysel, örgütsel ve toplumsal düzeyde yıkıcı etkiler yaratabilecek ciddi bir sorun olarak değerlendirilmektedir. Bu çalışma, İPT açısından Türk Kamu Kesimi 'ndeki varolan durumu incelemek amacıyla iki ayrı araştırma üzerinden yürütülmüştür. İlk araştırmada, öncelikle Leymann Psikolojik Terör Envanteri temel alınarak geliştirilen İşyerinde Psikolojik Taciz Envanteri 'nin psikometrik özellikleri değerlendirilmiştir. Bulgulara göre, katılımcıların %60'ı iş yaşamları boyunca en az bir İPT davranışına, en az altı ay süre ile maruz kaldıklarını bildirmişlerdir. İkinci çalışma ise daha küçük ve farklı bir grup üzerinde; İPT sürecini daha ayrıntılı irdeleyebilmek amacıyla, açık uçlu soru değerlendirmesine dayalı olarak yürütülmüştür. Bulgulara göre, İPT sürecinin genellikle yönetici ile yaşanan bir çatışma sonucunda başladığı, süreç içinde kurbanların psikolojik olarak yıpratıldıkları ve bu nedenle kimi vakalarda kurbanların kurumdan ayrılmak zorunda kaldığı görülmüştür. Her iki çalışmada elde edilen bulgular, İPT literatürü çerçevesinde değerlendirilmiş ve Türk Kamu Yönetimi açısından taşıdığı önem tartışılmıştır.

Psychological Abuse in Public Organizations

Mobbing (Psychological Abuse at Work) is construed as a serious problem that might have detrimental effects on individuals, organizations and the community. The present article aims to explore mobbing in Turkish public sector organizations. The article consists of two studies. In Study 1,. firstly, the psychometric characteristics of the Psychological Abuse at Work Inventory (PAWI) were evaluated. According to the findings, about sixty percent of participants reported that they were exposed to at least one mobbing behavior in at least a six month-period in their entire working life. In Study 2, a smaller and separate group of participants was asked an open-ended question in order to gain more insight with respect to the mobbing process. In the survey, a conflict with the supervisor was commonly reported as the initial cause of mobbing. The findings of the survey also revealed that victims were psychologically worn out due to mobbing to the extent that some of them were forced to quit their jobs. The findings of both studies were discussed with respect to the relevant literature as well as their significance for the Turkish Public Administration.

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