Güçlendirme ile Nicel İşletme Performansı Arasındaki İlişkide Örgüte Güven ve Duygusal Bağlılığın Aracılık Etkileri

Bu çalışmanın amacı güçlendirme ve işletmelerin nicel performansı arasındaki ilişkiyi ve bu ilişkide örgüte duyulan güven ve duygusal bağlılığın aracılık etkilerini incelemektir. Bu amaçla güçlendirmenin nicel performans üzerindeki etkisinde örgüte güven ve duygusal bağlılığın aracılık etkisini ortaya koyacak yapısal eşitlik modeli (YEM) oluşturulmuştur. Bu çalışmada veri toplama yöntemi olarak anket kullanılmış, veriler üretim sektöründe faaliyet gösteren orta ölçekli işletmelerin çalışanlarından elde edilmiştir. İşletmelere dağıtılan 1000 anketten 360 adet anketin geri dönüşü sağlanmış analizler kullanılabilir durumda olan 353 adet anket ile yapılmıştır. Araştırma sonuçlarına göre; güçlendirme, örgüte güven, duygusal bağlılık ve nicel işletme performansı arasında anlamlı ve pozitif yönde ilişkiler vardır. Ayrıca güçlendirmenin nicel işletme performansı üzerindeki etkisinde örgüte güven ve duygusal bağlılığın aracılık etkisinin olduğu ortaya konmuştur.

The Mediating Effects of Trust in Organization and Affective Commitment on the Relationship between Empowerment and Quantitative Business Performance

The purpose of this study is to examine the relationships between empowerment and quantitative business performance and the mediator effects of trust in organization and affective commitment on the influence of empowerment on the quantitative business performance. For this purpose, to test the mediator effects of organization in trust and affective commitment on the influence of empowerment on the quantitative business performance structural equation model (SEM) is used. In this study questionnaire was used as data collection method, and the research data was collected from employees of medium-sized firms operating in the manufacturing industry. 360 of 1000 questionnaires distributed could be collected from the firms and 353 of them were available to use for the research analyses. According to the research results; there are significant and positive relationships between empowerment, trust in organization, affective commitment and quantitative business performance. Additionally the results indicated that trust in organization and affective commitment have mediator effects on the impact of employee empowerment on the quantitative business performance.

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