Acil Servis Hemsirelik Hizmetlerinde E
Acil servisler, ani gelisen hastalık, kaza, yaralanma gibi beklenmedikanlarda ortaya çıkan saglık sorunlarına yönelik saglık hizmetlerinin verildigibirimlerdir. Acil servislerde, çogu zaman yasamı tehdit eden birsaglık sorunu olan, bilinci yerinde olmayan, kimsesiz, bazen de kimligibelirsiz hastalar tedavi edilir. Bu açıdan acil servisler özenli bir hizmetsunulmasını gerektiren, saglık profesyonellerine etik sorumluluk yükleyenbir alandır. Bu birimlerde görev alan hemsireler, acil servistekisaglık ekibi içerisinde hasta ve hasta yakınlarıyla sürekli etkilesimdeanahtar rolü sürdüren önemli saglık bakım profesyonelleridir. Acilserviste hemsirelik hizmetleri yürütülürken hızlı ve etik karar vermeyietkileyen acil servise özgü birçok farklı olay ve durumda etik sorunlarlakarsılasılabilir. Bu derlemede acil servis yogunlugu, triyaj uygulaması,acil servis ortamında hasta mahremiyetinin saglanmaya çalısılması, acilhastanın bilgilendirilmesi ve onam alma gibi durumlarda olusan etiksüreçler hemsirelik hizmetleri açısından ele alınmıs ve etik karar vermesürecine etki edebilecek konularda bilgi sunulması amaçlanmıstır.
Nursing Ethics in the Emergency Department
Emergency departments are units that provide health services for emergencies such as sudden diseases, accidents, and injuries. Patients having mostly life-threatening health problems, being unconscious, orphaned, and sometimes unidenti ed are treated in emergency services. In this respect, emergency departments give healthcare professionals moral responsibilities and these healthcare professionals need to provide their services meticulously. Emergency department nurses are essential healthcare professionals that play a key role on emergency healthcare teams by constantly interacting with patients and their relatives. Nurses can experience many ethical dilemmas which may affect immediate decision-making while emergency nursing services are being provided. In this review, ethical situations arising as a result of emergency department crowding, triage process, protection of patient privacy, keeping emergency patients informed, and taking the consent of patients are considered with regards to nursing services. The purpose is to present information concerning the matters which may affect the ethical decision- making process.
___
- 1 . T.C. Saglık Bakanlıgı. Acil Bakım Hemsireligi Serti kasyon Programı
Standartları. Ankara; 2016. Available from: http://dosyamerkez.saglik.
gov.tr/Eklenti/4125,acil-bakim-son-taramapdf.pdf?0
- 2 . Emergency Medical Services in the United States. Emergency Medical
Services an Essential Public Service. USA; 2008. Available from: https://
www.ems.gov/pdf/810768.pdf
- 3 . Kristy GM, Bauhoff S, Blanchard CJ, et. al. The evolving role of
emergency departments in the United States. The RAND Corporation
Research Report. Santa Monica, USA; 2013. Available from: http://www.
rand.org/pubs/research_reports/RR280.html
- 4 . Elayne JH, Nancy LT. Hospital Based Emergency Departments:
Background and Policy Considerations, Congressional Research Service
Report. Washington, USA; 2014. Available from: https://fas.org/sgp/crs/
misc/R43812.pdf
- 5 . Emergency Nurses Association (ENA). Staf ng and Productivity in the
Emergency Department. USA; 2015. Available from: https://www.ena.
org/docs/default-source/resource-library/practice-resources/positionstatements/
staf ngandproductivityemergencydepartment.
pdf?sfvrsn=c57dcf13_6
- 6 . T.C. Saglık Bakanlıgı. Acil Saglık Hizmetleri Yönetmeligi. Ankara; 2016.
Available from: https://www.saglik.gov.tr/TR,10438/acil-saglikhizmetleri-
yonetmeligi.html
- 7 . T.C Saglık Bakanlıgı. Yataklı Saglık Tesislerinde Acil Servis Hizmetlerinin
Uygulama Usul ve Esasları Hakkında Teblig. Ankara; 2015. Available
from: https://www.saglik.gov.tr/TR,11321/yatakli-saglik-tesislerindeacil-
servis-hizmetlerinin-uygulama-usul-ve-esaslari-hakkinda-teblig.
html
- 8 . Moskop JC, Marco CA, Larkin GL, Geiderman JM, Derse AR. From
Hippocrates to HIPAA: privacy and con dentiality in emergency
medicine Part II: challenges in the emergency department. Ann Emerg
Med. 2005;45(1):60-7. doi: 10.1016/j.annemergmed.2004.08.008
- 9 . Koyuncu A, Aslan EF, Uslu Y, Demirkılıç U. Dört olgu sunumuyla
yogun bakım ünitelerinde hemsirelerin karsılastıgı sorunlar. Anadolu
Kardiyol Derg. 2013;13:809-11. Available from: https://www.
journalagent.com/anatoljcardiol/pdfs/AnatolJCardiol_13_8_809_811.
pdf
- 10 . Dinç L. Bakım kavramı ve ahlaki boyutu. Hacettepe Üniversitesi Saglık
Bilimleri Fakültesi Hemsirelik Dergisi. 2010;74-82. Available from:
http://dergipark.ulakbim.gov.tr/hunhemsire/article/
view/5000052883/5000050199
- 11 . College of Emergency Nursing Australasia (CENA). Practice Standards
for the Emergency Nursing Specialist. Australia; 2013. Available from:
http://www.cena.org.au/wp-content/uploads/2014/10/Practice_
Standards_for_the_Emergency_Nurse_Specialist_June_14.pdf
- 12 . Bilir Ö, Sismanlar D, Ersunan G, Ayaz T. Acil Servis Çalısanlarının Hasta
Haklarına Bakısı. Konuralp Tıp Dergisi. 2015;7(1):28-33. Available
from: http://dergipark.gov.tr/download/article- le/107891
- 13 . Özcan M, Akpınar A, Birgili F, Beydilli H. Ethical challenges in
emergency medical services and ethical reasoning among emergency
care providers. Acta Medica Mediterr. 2014;30:241-7. Available from:
http://www.actamedicamediterranea.com/archive/2014/medica-1/
ethical-challenges-in-emergency-medical-services-and-ethicalreasoning-
among-emergency-care-providers/pdf
- 14 . Society for Academic Emergency Medicine (SAEM). Guide to Teaching
Ethics in Emergency Medicine Residency Programs. USA; 2005.
Available from: https://www.saem.org/docs/default-source/saemdocuments/
education/ethics-guide.pdf?sfvrsn=43324fd_2
- 15 . American Nurses Association (ANA). Recognizes Emergency Nursing
as Specialty Practice. USA; 2011. Available from: http://www.
nursingworld.org/FunctionalMenuCategories/MediaResources/
PressReleases/2011-PR/ANA-Recognizes-Emergency-Nursing-Specialty-
Practice.pdf
- 16 . Emergency Nurses Association (ENA). Competencies for clinical Nurse
Specialists in Emergency Care. USA; 2011. Available from: https://www.
ena.org/docs/default-source/resource-library/practice-resources/other/
competencies-for-clinical-nurse-specialists-in-emergency-care.
pdf?sfvrsn=b2348c1c_4
- 17 . Türk Hemsireler Dernegi. Akara; 2009. Hemsireler Için Etik Ilke ve
Sorumluluklar. Available from: http://www.turkhemsirelerdernegi.org.
tr/ les/tr/yayinlar/yayinlar/hemsireler-icin-etik-ilke-ve-sorumluluklar/
hemsire%20brosur.pdf
- 18 . Internatıonal Council of Nurses (ICN). Code of Ethics for Nurses.
Switzerland; 2012. Available from: http://www.icn.ch/who-we-are/
code-of-ethics-for-nurses
- 19 . Yıldırım T. Acil servise gelen kritik hasta yakınlarının gereksinimleri ve
karsılanma durumları (master’s thesis). Erzurum: Atatürk Üniversitesi,
Saglık Bilimleri Enstitüsü, 2015.
- 20 . Jimenez-Herrera MF, Axelsson C. Some ethical con icts in emergency
care. Nurs Ethics. 2015;22(5):548-60. doi: 10.1177/0969733014549880.
21 . Agrawal S. Emergency department crowding: an ethical perspective.
Acad Emerg Med. 2007;14(8):750-1. doi: 10.1197/j.aem.2006.11.036.
- 22 . Langeland K, Sorlie V. Ethical challenges in nursing emergency practice.
J Clin Nurs. 2011; 20:(13-14):2064-70. doi:
10.1111/j.1365-2702.2010.03606.x.
- 23 . Aacharya RP, Gastmans C, Denier Y. Emergency department triage: an
ethical analysis. BMC Emergency Medicine. 2011;11:16. doi:
10.1186/1471-227X-11-16.
- 24 . McHugh M, Dyke KV, McClelland M, Moss D. Improving patient ow
and reducing emergency department crowding: a guide for hospital.
Rockville, USA: Agency for Healthcare Research and Quality 2011.
Available from: https://www.ahrq.gov/sites/default/ les/publications/
les/pt owguide.pdf
- 25 . Aydın H. Acil hemsireliginde tarihten bugüne etik. Available from:
http://www.academia.edu/5048533/AC%C4%B0L_HEM%C5%9E%C
4%B0REL%C4%B0%C4%9E%C4%B0NDE_TAR%C4%B0HTEN_
BUG%C3%9CNE_ET%C4%B0K_ETHICS_IN_NURSING_IN_
EMERGENCY_SERVICES_FROM_PAST_TO_PRESENT.
- 26 . Lin YK, Lee WC, Kuo LC, at al. Building an ethical environment
improves patient privacy and satisfaction in the crowded emergency
department: a quasi-experimental study. BMC Medical Ethics.
2013;14:8. doi:10.1186/1472-6939-14-8.
- 27 . Mcgrath P, Phillips E. Ethical decision-making in an emergency
department: findings on nursing advocacy, Monash Bioeth Rev.
2009;28(2):1. doi: 10.1007/BF03351312.
- 28 . Türkiye Kamu Hastaneleri Kurumu. Kamu Hastaneleri 2014 Istatistik
Yıllıgı. Ankara; 2015. Available from: http://rapor.saglik.gov.tr/
kitap/2014/tkhk_istatistik_2014.pdf
- 29 . Marco CA, Moskop JC, Schears RM, et al. The ethics of healthcare
reform: impact on emergency medicine. Acad Emerg Med.
2012;19(4):461-8. doi: 10.1111/j.1553-2712.2012.01313.x.
- 30 . Eray O. Türkiye’de acil servise basvuran hastaların profilleri.
Kardiyovasküler Akademi Dernegi ebülten: Ekim 2014. Available from:
http://cardiovascularacademy.com/KPDData/user les/ le/
OktayBulten14.pdf
- 31 . Ekinci O, Kosargelir M, Gül F, Pelit T, Topaloglu Ü, Turan BC. Acil
hastaların ne kadarı acil. Med J Ümraniye. 2009;2:69-72. Available
from: https://www.researchgate.net/publication/242781691_Acil_
Hastalarn_Ne_Kadar_Acil
- 32 . Öztürk Y. Acil servise basvuran olguların aciliyet konusundaki bilgi ve
tutumlarının degerlendirilmesi. Tıp Arastırmaları Dergisi.
2014;12(1):20-5. doi: 10.18827/etad.44999
- 33 . Demirhan EA. Acil tedavi ve bakımda tıp etigi sorunları. Istanbul; Nobel
Tıp Kitabevi; 2006.
- 34 . Gilboy N, Tanabe T, Travers D, Rosenau AM. Emergency Severity Index
(ESI): A Triage tool for emergency department care. Rockville, USA:
Agency for Healthcare Research and Quality; 2012. Available from:
https://www.ahrq.gov/sites/default/ les/wysiwyg/professionals/systems/
hospital/esi/esihandbk.pdf
- 35 . Karaçay P, Sevinç S. Acil servislerde triyaj uygulaması. Hemsirelikte
Egitim ve Arastırma Dergisi. 2007;4(2):9-15. Available from: https://
www.journalagent.com/kuhead/pdfs/KUHEAD_4_2_9_15.pdf
36 . Akyolcu N. Acil birimlerde triyaj. I.Ü.F.N. Hem Dergisi. 2007;15:7-17.
- Available from: http://www.journals.istanbul.edu.tr/iufnhy/article/
view/5000070010/5000064762
- 37 . Dong SL, Bullard M. Emergency department triage. In: Rowe B, Lang
E, Brown M, et al. editors. Evidence-Based Emergency Medicine.
England: Wiley-Blackwell; 2009. p.58–65.
- 38 . Christ M, Grossmann F, Winter D, Bingisser R, Platz E. Modern triage
in the emergency department. Arztebl Int. 2010;107(50):892–8. doi:
10.3238/arztebl.2010.0892
- 39 . Emergency Nurses Association (ENA). Triage Qualifications and
Competency. USA; 2017. Available from: https://ena.org/docs/defaultsource/
resource-library/practice-resources/position-statements/
triagequali cationscompetency.pdf?sfvrsn=a0bbc268_8
- 40 . T.C. Saglık Bakanlıgı Türkiye Kamu Hastaneleri Kurumu. Acil Triyaj
Egitim Rehberi 2015. Available from: www.tkhk.gov.tr/Dosyalar/10ef0
b9b7dbc4f30b9f7fe0d2d190e20.doc
- 41 . Emergency Nurses Assosiation (ENA). Sheehy’s Emergency Nursing:
Principles and Practice. 6th Edition. USA; Mosby Elseiver; 2009.
- 42 . Moss C, Nelson K, Connor M, Wensly C, McKinlay E, Boulton A. Patient
experience in the emergency department: inconsistencies in the ethic
and duty of care. J Clin Nurs. 2014;24:275–88. doi: 10.1111/
jocn.12612.
- 43 . Chung JYM. An exploration of accident and emergency nurse
experiences of triage decision making in Hong Kong. Accid Emerg
Nurs. 2005;13:206-13. doi: 10.1016/j.aaen.2005.08.003
- 44 . T.C. Saglık Bakanlıgı. Hasta Hakları Yönetmeligi. Ankara; 2016.
Available from: https://www.saglik.gov.tr/TR,10461/hasta-haklariyonetmeligi.
html
- 45 . Emergency Nurses Association. Nursing code of ethics: provisions and
interpretative statements for emergency nurses. USA: 2017. Available
from: https://www.ena.org/docs/default-source/resource-library/
practice-resources/ethics/ethics.pdf?sfvrsn=cb143931_8
- 46 . T.C. Saglık Bakanlıgı. Hasta Mahremiyetine Saygı Gösterilmesi
Hususunda 2016/10 Sayılı Genelge. Ankara; 2016. Available from:
http://dosyamerkez.saglik.gov.tr/Eklenti/4283,hasta-mahremiyetinesaygi-
gosterilmesi-2016-10pdf.pdf?0
- 47 . Ersoy N, Özcan SM, Aydın ER. Acil tıpta aydınlatılmıs onam. Ulus
Travma Acil Cerrahi Derg. 2010;16(1):1-8. Available from: http://tip.
kocaeli.edu.tr/docs/ders_notlari/n_ersoy/informed_consent_in_
emergency_medicine.pdf
- 48 . Yaylacı S, Yılmaz S, Karcıoglu Ö. Acil tıp ve etik. Turk J Emerg Med.
2007;7(4):183-90. Available from: http://www.trjemergmed.com/
abstract/412/tur
- 49 . Simsek U. Saglık hukukunda aydınlatılmıs rıza. Dokuz Eylül Üniversitesi
Hukuk Fakültesi Dergisi. 2015; 16:3535-56. Available from: http://
hukuk.deu.edu.tr/wp-content/
uploads/2015/09/U%C4%9EUR-%C5%9E%C4%B0M%C5%9EEK.pdf