Reasons for Employee Silence Behavior: Developing and Validating a Scale for Nurses

Bu çalışmanın amacı; hemşirelerin çalıştıkları işyerlerinde iyileştirmeler ve aksaklıklara ilişkinsessiz kalma nedenlerini ortaya çıkaran ve ölçen bir ölçek geliştirmek üzerinedir. Veriler iki farklısaha araştırması ve 2 odak grup çalışmasından elde edilmiştir. 117 hemşire ile yapılan sahaaraştırması ve 2 odak grup çalışmasından araştırmada 38 sessiz kalma nedeni elde edilmiştir. İkincisaha araştırmasında oluşan ölçek 265 hemşire üzerinde uygulanmıştır. Araştırmaların sonucunda 5boyuttan ve 26 maddeden oluşan bir ölçek geliştirilmiştir. Boyutlar; üst yönetime güven eksikliği ,üst yönetimin tepkisinden korku , iş arkadaşları ile geçinmek , prososyal davranış eğilimi veuysal kişilik adları altında oluşmuştur. Açıklanan varyans %67, ölçeğin güvenilirliği ise 0.93 iken,uysal kişilik boyutu (0.67) dışında her bir boyutun güvenilirliği 0.85in üzerindedir. Hemşirelerinsessiz kalma nedenlerini ölçen ölçeğin geçerliliği istatistiki olarak sağlanmıştır. Bunun yanında, ilgililiterature uygun olarak belirlenen kriter değişkenler (algılanan örgütsel destek, iş tatmini, iştenayrılma niyeti) arasındaki istatistiki ilişkiler de saptanmıştır. Bu bağlamda hemşire örneklemi içinoluşturulan bu ölçek akademik araştırmacılara ve araştırmalara önemli bir katkı sağlayacaktır.

Çalışan Sessizlik Davranışının Nedenleri: Hemşireler için Bir Ölçek Geliştirme ve Geçerlilik Çalışması

The purpose of this study is to develop a scale that aims at revealing and measuring the reasonsfor the silence of nurses regarding the improvements and faults in the workplaces. The data wasobtained via two field research and two focus group discussion. Through field research conductedamong 117 nurses and 2-focus group discussion 38 reasons for remaining silent have been obtained.The scale developed during the 2nd field research was conducted among 265 nurses. As a result of theresearches, a scale including 5 dimensions and 26 items has been developed. The dimensions are asfollows: lack of confidence in senior management , fear of the senior management s reaction ,getting along with co-workers , tendency towards prosocial behavior and meek personality .While the explained variance of the scale is 67%, the reliability of the whole scale is 0.93, and thereliability of each dimension is over (above) 0.85 except the meek personality dimension (0.67). Thevalidity of the scale has been veri fied statistically. Besides, the statistical relations that are inaccordance with the literature- regarding the determined criteria (the perceived organizationalsupport, job satisfaction and the intention to quit the job) have been identi fied. In this sense, the scaledeveloped particularly for nurse sample will contribute signi ficantly to academic researchers andresearches.

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