KURUMSAL KAYNAK PLANLAMASI PROJELERİNİN NİHAİ BAŞARI FAKTÖRLERİNİN FİRMA PERFORMANSI ÜZERİNDEKİ ETKİLERİ

Kurumsal Kaynak Planlama (KKP) sistemleri organizasyonun neredeyse tüm fonksiyon alanlarını koordineli olarak yönetebilmesine imkan veren çok boyutlu ve çok kullanıcılı ağ tabanlı bilişim sistemleridir. Firmaya esneklik ve atiklik anlamında sunduğu katkılar ile birlikte pahalı bir yatırım olması ve genellikle firma dahilinde birçok değişimi de beraberinde getirmesi sebebiyle birçok yan etkiye de sebep olabilmektedir. Firmaların KKP yatırımlarının önemli bir oranda istenen kurumsal başarıyı getirmediği ve bazen daha olumsuz sonuçlara neden olduğu bilinmektedir. Bu çalışmada KKP projelerinin nihai başarısının firma performansı üzerindeki etkileri Türkiye'deki imalat firmaları örnekleminde incelenmiştir. Yapılan istatistiksel analizlerin sonucunda, KKP nihai başarısının firmaların finansal olmayan performansı üzerinde olumlu yönde etkisinin bulunduğu, finansal performans üzerinde ise anlamlı bir etkiye sahip olmadığı sonucuna varılmıştır

THE EFFECTS OF ENTERPRISE RESOURCE PLANNING PROJECT’S ULTIMATE SUCCESS FACTORS ON FIRM’S PERFORMANCE

Enterprise resource planning (ERP) systems are multidimensional and multi-user web-based information systems that enable to manage almost all function areas of an organization co-ordinately. Besides the contributions of ERP to the firm in terms of flexibility and agility, being expensive investment and generally making multiple changes within the firm causes many side effects. It is known that the investment of ERP wouldn’t achieve desired success and occasionally causes adverse outcomes. In this study, effects of the success of the ERP project on the firm performance are analysed using the data collected from manufacturing firms in Turkey. The findings based on analyses demonstrate that the ultimate success factors of ERP projects have a positive and significant effect on the nonfinancial performance, whereas it has no significant effect on the financial performance of the firm

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