İşe Adanmanın Yenilikçi İş Davranışına Etkisinde Kontrol Odağının Düzenleyici Rolü: Yiyecek-İçecek Departmanı Çalışanlarına Yönelik Bir Uygulama

Araştırmanın amacı, yiyecek-içecek departmanı çalışanlarında işe adanmanın yenilikçi iş davranışına etkisinde kontrol odağının düzenleyici etkisini test etmektedir. Bu kapsamda, oluşturulan araştırma modelinin çözümlenmesi için Antalya’da faaliyet gösteren otel işletmelerinin yiyecek-içecek departmanı çalışanları üzerinde bir alan araştırması yapılmış ve veriler anket tekniği kullanılarak elde edilmiştir. Kolayda örnekleme yöntemi kullanılarak yiyecek-içecek çalışanlarından 432 anket toplanmıştır. Toplanan verilerin analizinde uygun istatistiki paket programları kullanılmıştır. Araştırma sonucunda işe adanmanın yenilikçi iş davranışlarını olumlu yönde etkilediği tespit edilmiştir. Düzenleyici etki kapsamında ise iç kontrol odağının herhangi bir etkisi bulunmazken, dış kontrol odağının işe adanma ile yenilikçi iş davranışı ilişkisinde düzenleyici role sahip olduğu bulgulanmıştır. Sonuç olarak düşük, orta ve yüksek dış kontrol odağı düzeylerinde işe adanmanın yenilikçi iş davranışına etkisinin anlamlı olduğu görülmüştür.

The Moderating Role of Locus of Control on the Effect of Work Engagement toInnovative Work Behavior: An Application for Food and Beverage DepartmentEmployees

The aim of the study is to test the moderating effect of locus of control on the effect of work engagement to innovative work behavior of the employees in the field of food and beverage department. In this context, a field study was conducted on the employees of the food and beverage department of the hotel businesses operating in Antalya in order to analyze the research model and the data were obtained by using the survey technique. Using the convenience sampling method, 432 questionnaires were collected from food and beverage employees. Appropriate statistical package programs were used in the analysis of the collected data. As a result of the research, it has been determined that work engagement affects positively innovative work behavior. Within the scope of the moderating effect, while the internal locus of control has no effect, it has been found that the external locus of control has a moderating role in the relationship between work engagement and innovative business behavior. Finally, it was seen that the effect of work engagement on innovative work behavior was significant at low, medium, and high external locus of control levels

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