KONAKLAMA İŞLETMESİ ÇALIŞANLARININ DOUGLAS McGREGOR’UN X VE Y TEORİLERİNE YÖNELİK TUTUMLARI ÜZERİNE BİR ARAŞTIRMA

Douglas McGregor'un X ve Y Teorileri yöntemin yaklaşımları tarihinde önemli bir yere sahiptir. McGregor tarafından ortaya atılan X Teorisi adeta Klasik yönetim yaklaşımını özetlerken, Y Teorisi ise Neo-klasik yönetim yaklaşımının özü hakkında fikir vermektedir. Yöneticilerin ve çalışanların Douglas McGregor'un X-Y Teorileri hakkındaki tutumları, tercih edecekleri yönetim yaklaşımları hakkında fikir verebilir. Bu araştırmada; konaklama işletmeleri yöneticileri ve çalışanlarının diğer çalışanları X-Y Teorileri çerçevesinde nasıl değerlendirdiklerini incelemek amaçlanmıştır. Araştırmanın verileri anket tekniği ile toplanmış ve veriler nicel yöntemler ile analiz edilmiştir. Araştırma sonucunda katılımcıların nispeten Y Teorisine daha yakın bir bakış açısında sahip oldukları belirlenmiştir

Anahtar Kelimeler:

Turizm, Konaklama İşletmeleri, Yönetim Yaklaşımları, Douglas McGregor, X ve Y Teorileri

A RESEARCH ON THE ATTITUDES OF ACCOMMODATION ESTABLISHMENT EMPLOYEES TOWARDS DOUGLAS McGREGOR'S THEORY X AND Y

Douglas McGregor's X and Y Theories have an important position in management approaches history. X Theory that was suggested by McGregor almost summarizing the Classical management approach, the Y Theory gives idea about the core of Neo-classical management approach. Managers' and employees' attitudes about Douglas McGregor's Theory X and Y can give an idea about their management approach preferences. In this sutdy, it is aimed to investigate how hotel managers and employees evaluate other employees with regards to Theory X and Y. At the end of research it is determined that participants have relatively closer point of view to Y Theory

Keywords:

Tourism, Accommodation Establishments, Management Approaches, Douglas McGregor, X and Y Theories,

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