Alina POYRAZ, Hanifi Murat MUTLU

LOJİSTİK HİZMETLER BAĞLAMINDA HİZMET PERFORMANSI VE İLİŞKİ KALİTESİ DEĞİŞKENLERİNİN FİRMA PERFORMANSI ÜZERİNE ETKİSİ

THE EFFECTS OF SERVICE PERFORMANCE AND RELATIONSHIP QUALITY ON THE FIRM PERFORMANCE IN LOGISTICS SERVICE CONTEXT

Paradigma

2019-Cilt: 8 - Sayı: 16

1-15

Lojistik Hizmet Performansı, Güven, Memnuniyet, Pazar Performansı

Logistics Service Performance, Trust, Satisfaction, Market Performance

9970