Norhayati Mat Yusoff, Mohd Salehuddin Mohd Zahari, Zamri Ahmad, Nina Farisha Isa, Fatimah Abd Ghani

EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS

The increasing participating rates of disable youth in hospitality higher career educationcan clearly be seen in many countries including Malaysia. This group has been identified as a key equity group for several years on the basis of their overall participating level, progression rates and the employments outcomes they achieve after completion their special education. This study empirically compares the barriers and constraints of employment among the young male and female hearing impaired graduates in Malaysia hospitality industry. Using a self reported questionnaire among the hearing impaired graduates from two higher learning institutions for disable, result revealed that there are still some constraints especially faced by females disable graduates compare to males while pursuing their career interests in the hospitality industry. Inferiority complex owing to their physical and communication disabilities creates the feeling of less confident, isolated and insecure working in the hospitality industry. This situation is not only given significant impact and implications to the disable students, graduates, hospitality institutions, industry practitioners but the government as well

Keywords:

Employability, Hearing Impaired, Hospitality Industry,

PDF

___

Adnan, Airil Haimi and Intan Azreena Hafiz (2001), “A Disabling Education: The Case of Disabled Learners in Malaysia”. Disabilities and Society, Vol. 16, pp. 669.
Argyle, Michael, Collet Pierre and Andrian Furham (1995), Social psychology and work. London: Routledge.
Clarke, Marilyn and Margaret Patrickson (2008), The new covenant of employability. Employee Relations, 30(2): 121-141.
Dyer, Lisa (1995), The right to work. London: MIND.
Feldman, Daniel C. (2004), “The Role of Physical Disabilities in Early Career:
Vocational Choice, the School-to-work Transition, and becoming established”. Human Resource Management Review, Vol. 14, pp 247-274. Haq, Faridah Serajul (2003), “Career and Employment Opportunities for Women with Disabilities in Malaysia”. Asia Pacific Disability Rehabilition Journal, Vol. , pp. 71-78.
Harvey, Michael (2001), “The Efficacy of Vocational Education for Student with
Disabilities Concerning Post School Employment Outcomes: A Review of Literature”. Journal of Industrial Teacher Education, Vol. 38, pp. 25-44. Lucas, Emerson Robert (1993), Ageism and the UK hospitality industry.
International Journal Contemporary Hospitality Management, Vol. 15: 14-23. Jayasooria, Denison, Krishnan Bathmavathi and Ooi Godfrey (1997), “Disable
People in a Newly Industrializing Economy: Opportunities and Challenges in Malaysia’. Disability and Society, Vol. 12, pp. 445- 463. Jen-Gwo Chen, Jacob and Zesheng He (1997), “Using Analytic Hierarchy Process and Fuzzy Set Theory to Rate and Rank the Disability”. Fuzzy Sets and Systems, Vol. 88, pp. 1-22.
Johor Bahru Polytechnic (2008), Annual Report. Department of Hospitality Johor Bahru Polytechnic.
Konur, Ozcan (2002), “Access to Nursing Education by Disabled Students: Rights and Duties of Nursing Programs”. Nurse Education Today, Vol. 22, pp. 364-374.
Kreismann, Ronald and Richard Palmer (1994), “Reasonable Accommodation under the ADA: What’s an Employer to do?” The Cornell Hotel and Restaurant
Administration Quarterly, Vol. 42, pp. 24-33. Lee, Albert (1996), “Legal Requirements and Employer Responses to
Accommodating Employees with Disabilities”. Human Resource Management Review, Vol. 6, pp. 231-251. Lemaire, Gail Schoen and Kalisankar Mallik (2008), “Barriers to Supported
Employment for Persons with Developmental Disabilities”. Archives of Psychiatric Nursing, Vol. 22, pp. 147-155. Ministry of Education, Malaysia (2008), Disability Information and Support Center Report, http://www.disabilitymalaysia.com/index2.php?type=view&table=facts eet&id=69, [Accessed 15.03. 2009]
Mohd Salleh, Noraini, Khalid Abdullah and Nor Aishah Borhan (2001), Job opportunities for special needs population in Malaysia. Jurnal Pendidikan, Vol. : 77-85.
Mohd Zahari, Mohd Salehuddin, Norhayati Mat Yusoff, Mohd Raziff Jamaluddin, Salleh Mohd Radzi and Zulhan Othman (2010), “The Employability of the Hearing Impaired Graduates in Malaysia Hospitality Industry”, World Applied
Sciences Journal, Vol. 10, pp. 126-135. Newton, Rita, Marcus Ormerod and Pam Thomas (2007), Disabled people’s experiences in the workplace environment in England. Equal Opportunities International, 26(6): 610-623.
Peterson, Carl and Roberto Cortez González (2005), “The Role of Work in
People’s Lives”: Applied Career Counseling and Vocational Psychology (2nd edition). Belmont, California: Wadsworth / Brooks Cole. Rae, David (2007), Connecting enterprise and graduate employability: Challenges to the higher education culture and curriculum? Education and Training, 49(8): 619.
Ross, Glenn (2004), “Ethics trust and expectations regarding the treatment of disabled staff within a tourism/hospitality industry context”. Hospitality Management, 23: 523-544.
Rothwell, Andrew, Ian Herbert and Frances Rothwell (2008), Self-perceived employability: Construction and initial validation of a scale for university students. Journal Vocational Behavior, 73: 1-3.
Uijl Den Stella and Tineke Bahlmann (2002), “A complex societal problem:
Reintegration of partially disabled people in the workforce in the Netherlands”, European Journal of Operational Research, 140, 413-426. Verhaar,Cornelis Henricus Antonius and Smulders (1999), Employability in practice. Journal European Industrial Training, Vol. 23 No. 6, pp. 268-274.