ÇALIŞANLARIN GÖZÜNDEN İYİ YÖNETİCİ VE KÖTÜ YÖNETİCİ DAVRANIŞLARI VE BU DAVRANIŞLARIN SONUÇLARI ÜZERİNE NİTEL BİR ARAŞTIRMA

İyi yönetici ve kötü yönetici davranışları, ekip, örgüt ve toplum başarısı için kritik unsurlardan biridir. Bu davranışların tanımlanması ve neticelerinin bilinmesi, insan, örgüt ve toplum yönetiminde önemli faydalar sağlayacaktır. Bu çalışmanın amacı, özel sektör çalışanlarının gözünden iyi yönetici ve kötü yönetici davranışlarının neler olduğunu ve bu davranışların sonuçlarını tespit etmektir. Bu amacı gerçekleştirmek için Batı Akdeniz Bölgesinde faaliyet gösteren özel sektör işletmelerinin çalışanları üzerine nitel bir araştırma yapılmıştır. 394 katılımcıdan elde edilen veriler, içerik analizi yöntemi kullanılarak kod, kategori ve temalar haline getirilmiştir. Araştırma sonuçlarına göre, hem iyi yönetici davranışları hem de kötü yönetici davranışları; kendini yönetmek, insanları yönetmek ve işleri yönetmek ile ilgili davranışlardan oluşmaktadır. Ayrıca hem iyi yönetici davranışlarının hem de kötü yönetici davranışlarının bireysel, kurumsal ve toplumsal sonuçlar doğurduğu tespit edilmiştir.

A QUALITATIVE RESEARCH ON GOOD MANAGEMENT AND BAD MANAGEMENT BEHAVIORS AND THE RESULTS OF THESE BEHAVIORS FROM THE EYES OF EMPLOYEES

Good manager and bad manager behavior is one of the critical elements for team, organization and community success. Defining these behaviors and knowing their consequences will provide important benefits in the management of people, organizations and society. The aim of this study is to determine what are good managerial behaviors and bad managerial behaviors from the eyes of private sector employees. Another purpose of the research is to determine the results of good managerial behaviors and bad managerial behaviors. In order to achieve this aim, a qualitative research was conducted on the employees of private enterprises operating in the Western Mediterranean Region. Codes, categories and themes were found by using the content analysis method from the data obtained from 394 participants. According to the results of the research, both good managerial behaviors and bad managerial behaviors; It consists of behaviors related to self-management, managing people and managing things. In addition, it has been determined that both good managerial behaviors and bad managerial behaviors have individual, institutional and social consequences.

___

  • Alvinius, A., Johansson, E. ve Larsson, G. (2016). Negative organizations: antecedents of negative leadership. In D. Watola ve D. Woycheshin (Eds.). Negative leadership: International perspectives. Canada: Canadian Defence Academy Press
  • Armitage, A. (2015). The dark side: The poetics of toxic leadership. Advances in Developing Human Resources, 17(3), 376-390.
  • Aryee, S., Chen, Z. X., Sun, L. ve Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: test of a trickle-down model. Journal of Applied Psychology, 92, 191-201.
  • Benson, M. ve Hogan, R. (2008). How dark side leadership personality destroys trust and degrades organisational effectiveness. Organisations & People, 15(2), 10-18.
  • Burke, R. J. (2006). Why leaders fail: Exploring the dark side. International Journal of Manpower, 27(1), 91-100. Caldwell, C., Hasan, Z. ve Smith, S. (2015). Virtuous leadership-insights for the 21st century. Journal of Management Development, 34(9), 1181-1200.
  • Caldwell, C., Hayes, L.A., Karri, R. ve Bernal, P. (2008). Ethical stewardship: implications for leadership and trust. Journal of Business Ethics, 78(1/2), 153-164.
  • Caldwell, C., Bischoff, S.J. ve Karri, R. (2002). The four umpires: a paradigm for ethical leadership. Journal of Business Ethics, 36(1\2), 53-163.
  • Choi, Y. ve Mai-Dalton, R. R. (1999). The model of followers’ responses to self-sacrificial leadership: An empirical test. The Leadership Quarterly, 10(3), 397-421.
  • Creswell, J. W., (2013). Araştırma Deseni: Nitel, Nicel ve Karma Yöntem Yaklaşımları, (Çev. Ed. Selçuk Beşir Demir), Ankara: Eğiten Kitap Yayınları.
  • Creswell, J. W., (2016). Nitel Araştırma Yöntemleri: Beş Yaklaşıma Göre Nitel Araştırma ve Araştırma Deseni, (Çev. Ed. Mesut Bütün ve Selçuk Beşir Demir), Ankara: Siyasal Kitabevi.
  • Dandira, M. (2012). Dysfunctional leadership: organizational cancer. Business Strategy Series 13(4), 187-192. Einarsen, S., Aasland, M. S. ve Skogstad, A. (2007). Destructive leadership behaviour: A definition and conceptual model. The Leadership Quarterly, 18(3), 207-216.
  • Erickson, A., Shaw, J. B. ve Agabe, Z. (2007). An empirical investigation of the antecedents, behaviors, and outcomes of bad leadership. Journal of Leadership Studies, 1(3), 26-43.
  • Gini, A. ve Green, R. M. (2013). 10 Virtues of Outstanding Leaders: Leadership and Character (Vol. 5). John Wiley & Sons.
  • Goleman, D. (2000). Leadership that gets results. Harvard Business Review, March-April, 78-90. Harris, A. ve Jones, M. (2018) The dark side of leadership and management. School Leadership & Management, 38(5), 475-477.
  • Herzberg, F., (1964). The Motivation-Hygiene Concept and Problems of Manpower, Personnel Administrator, January-February (27), 3-7.
  • Higgs, M. (2009). The Good, the bad and the ugly: Leadership and Narcissism. Journal of Change Management, 9(2), 165-178
  • Hogan, R. (1994). Trouble at the Top: Causes and consequences of managerial incompetence. Consulting Psychology Journal, Winter.
  • Kaufmann, E. (2016). The Four Virtues of a Leader: Navigating the Hero’s Journey Through Risk to Results. Colorado: Sounds True.
  • Kellerman B. (2005). How bad leadership happens. Leader to Leader, (35), 41-46.
  • Krasikova, D. N., Green, S. G. ve LeBreton, J. M. (2013). Destructive leadership: A theoretical review, integration, and future research agenda. Journal of Management, 39(5), 1308-1338.
  • Lipman-Blumen, J. (2005). The allure of toxic leaders: Why followers rarely escape their clutches. Ivey Business Journal, 69(3), 1-40.
  • Maccoby, M. (2004). Narcissistic leaders: The incredible Pros, the inevitable cons. Harvard Business Review, 78(1), 92-10.
  • McIntosh, G. ve Rima, S. (1997). Overcoming the dark side of leadership: The paradox of personal dysfunction. Grand Rapid, MI: Baker Books.
  • Mintzberg, H., (2009). What Managers Really Do, Wall Street Journal, August 17, 1-2.
  • Pearce, C. L., Waldman, D. A. ve Csikszentmihalyi, M. (2006). Virtuous leadership: A theoretical model and research agenda. In The Virtuous Organization: Insights from Some of the World’s Leading Management Thinkers, 211-230.
  • Reed, G. (2004). Toxic leadership. Military Review, July-August, 67-71.
  • Rosenthal, S. A. ve Pittinsky, T. L. (2006). Narcissistic leadership. The Leadership Quarterly, 17, 617-633.
  • Saleh, H. G. A., Hu, W., Hassan, H. M. A. ve Khudaykulova, M. (2018). Dark leadership impact on psychological well-being and work-family conflict: implications for project success of bahrain companies. Journal of International Business Research and Marketing, 3(3), 32-39.
  • Schmidt, A. A. (2008). Development and validation of the toxic leadership scale. The Faculty of The Graduate School Of The University of Maryland, Master of Science. College Park, ABD.
  • Schyns, B. ve Schilling, J. (2013). How bad are the effects of bad leaders? A meta-analysis of destructive leadership and its outcomes. The leadership Quarterly, 24(1), 138-158.
  • Slattery, C. (2009). The dark side of leadership: Troubling times at the top. Takala, T. (2010). Dark leadership, charisma and trust. Psychology, 1, 59-63.
  • Tepper, B. J. (2000). Consequences of abusive supervision. The Academy of Management Journal, 43(2), 178-190.
  • Towler, A. (2018). The dark side of leadership: How bad leaders can destroy organizations and undermine their followers.
  • Verbraak, K. (2014) Transformational leadership and employee well-being: The rol of trust in leader, Tilburg University.Yıldırım, A. ve Şimşek, H., (2011). Sosyal Bilimlerde Nitel Araştırma Yöntemleri, Ankara: Seçkin Yayıncılık.
  • Yorges, S. L., Weiss, H. M. ve Strickland, O. J. (1999). The effect of leader outcomes on influence, attributions, and perceptions of charisma. Journal of Applied Psychology, 84(3), 428.