GOING GREEN - INDUSTRY 5.0, SUPPLY CHAIN AND DEMANDING CUSTOMER

Industry 5.0 differs from the former industrial revolutions with a high propensity to human orientation. Sustainability and resilience are the key salient instruments of this emergent process. Besides, there is a growing interest in sustainable and green products. The main purpose of this study is to provide a common green ground for supply chains and consumption within the scope of Industry 5.0. Besides, another aim is to present an integrated theoretical framework of Industry 5.0, green supply chain, and green consumption to guide future studies. Advancements in technologies of manufacturing systems can support greening actions regarding supply chains and, in turn, customer satisfaction. This study contributes to the existing literature by examining the connections among Industry 5.0 specific technologies and its philosophy, greening supply chains, and consumption. Results reveal that new Industrial revolution dynamics benefit green implications of supply chains and lead to increased customer satisfaction. The findings of the paper are presented as a conceptual model to guide future research.

GOING GREEN - INDUSTRY 5.0, SUPPLY CHAIN AND DEMANDING CUSTOMER

Industry 5.0 differs from the former industrial revolutions with a high propensity to human orientation. Sustainability and resilience are the key salient instruments of this emergent process. Besides, there is a growing interest in sustainable and green products. The main purpose of this study is to provide a common green ground for supply chains and consumption within the scope of Industry 5.0. Besides, another aim is to present an integrated theoretical framework of Industry 5.0, green supply chain, and green consumption to guide future studies. Advancements in technologies of manufacturing systems can support greening actions regarding supply chains and, in turn, customer satisfaction. This study contributes to the existing literature by examining the connections among Industry 5.0 specific technologies and its philosophy, greening supply chains, and consumption. Results reveal that new Industrial revolution dynamics benefit green implications of supply chains and lead to increased customer satisfaction. The findings of the paper are presented as a conceptual model to guide future research.

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