ÇALIŞANLARIN DUYGUSAL SERMAYE SEVİYELERİNİN ÇALIŞMAYA TUTKUNLUK ÜZERİNDEKİ ETKİLERİ: GAZZE ŞERİDİ’NDE GENEL PERSONEL KONSEYİ ÖRNEĞİ

Bu çalışmanın amacı, duygusal sermayenin çalışmaya tutkunluk üzerindeki etkisini incelemektir. Bu amaçla Gazze Şeridi'nde Genel Personel Konseyi Görevlilerinde faaliyet gösteren 150 çalışanı bulunan bir devlet kurumunun 122 çalışanından elde edilen veriler değerlendirilmiştir. Çalışmada hedeflenen sonuçlara ulaşmak için öncelikle merkezi eğilim ölçüleri ile tanımlayıcı istatistikler kullanılmış, daha sonra ise korelasyon ve regresyon analizleri ile manova testi yapılmıştır. Analiz sonuçlarına göre, duygusal sermayenin çalışmaya tutkunluk üzerinde istatistiksel açıdan anlamlı etkisinin olduğu tespit edilmiştir. Ayrıca duygusal sermayenin çalışmaya tutkunluk boyutları üzerindeki etkisi incelenmiştir. Buna göre duygusal sermayenin çalışmaya tutkunluk boyutlarından biri olan adanmışlığı istatistiksel açıdan anlamlı biçimde etkilediği görülmüştür.

THE IMPACT OF EMPLOYEES’ EMOTIONAL CAPITAL LEVEL ON WORK ENGAGEMENT: THE CASE OF THE GENERAL PERSONNEL COUNCIL IN GAZA STRIP

The objective of this research is to investigate the impact of emotional capital on work engagement. To this end, the data collected from 122 employees of a governmental organization with 150 employees working in the General Personnel Council in the Gaza Strip were evaluated. In order to reach the targeted results in the research, central tendency measures and descriptive statistics were first used, and then correlation and regression analyses and manova test were conducted. According to the results of the analysis, it was determined that emotional capital has a statistically significant effect on work engagement. In addition, the effect of emotional capital on the dimensions of work engagement was analyzed. Accordingly, it was found that emotional capital has a statistically significant effect on addiction, one of the dimensions of work engagement.

___

  • Ashkanasy, N. M. (2003). Emotions in Organizations: A Review and Theoretical Integration. Academy of Management Review, 28(3), 522-537.
  • Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328.
  • Bakker, A.B. & Leiter, M.P. (2010). Work engagement a handbook of essential theory and research. New York: Psychology Press.
  • Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22(3), 187-200.
  • Barsade, S. G., & Gibson, D. E. (2007). Why does affect matter in organizations? Academy of Management Perspectives, 21(1), 36-59.
  • Bledow, R., Schmitt, A., Frese, M., & Kühnel, J. (2011). The affective shift model of work engagement. Journal of Applied Psychology, 96(6), 1246-1257.
  • Bolelli, M. (2019). İşe tutkunluk ile öznel iyi olma ilişkisinde kuşakların etkilerinin incelenmesi. İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi, 18(35), 247-272.
  • Britt, T. W., Adler, A. B. ve Bartone, P. T. (2001). Deriving benefits from stressful events: The role of engagement in meaningful work and hardiness. Journal of Occupational Health Psychology, 6(1), 53-63. Cardon, M. S., Wincent, J., Singh, J., & Drnovsek, M. (2005). The nature and experience of entrepreneurial passion. Academy of Management Review, 30(1), 15-35.
  • Cherniss, C., Goleman, D., Emmerling, R., Cowan, K., & Adler, M. (2001). Emotional intelligence: What does the research really indicate? Educational psychologist, 34(3), 169-183.
  • Cooper, R. K. and Sawaf, A. (1997). Executive EQ: Emotional intelligence in leadership and organizations. New York: Grosset/Putnam.
  • Cottingham, M. D. (2016). Theorizing emotional capital. Theory and Society, 45, 451-470.
  • Çankır, B., & Yener, S. (2017). İş’te pozitif davranış. Çizgi Kitabevi: Konya.
  • Firdaus, N. R. (2019). The role of positive emotion as a mediator between psychological capital and work engagement. Journal of Educational, Health and Community Psychology, 8(2), 85-104.
  • Gendron, B. (2004). Why emotional capital matters in education and in labour? Toward an optimal exploitation of human capital and knowledge management, in Les Cahiers de la Maison des Sciences Economiques, série rouge, n° 113, Paris : Université Panthéon- Sorbonne, 1-37.
  • Gendron, B. (2017). Emotional capital: the set of emotional competencies as professional and vocational skills in emotional works and jobs. Revista Espanola De Educacion Comparada (29), 44-61.
  • Gendron, B., Kouremenou, E.-S. ve Rusu, C. (2016). Emotional capital development, positive psychology and mindful teaching: Which links? International Journal of emotional education, 8(1), 63-74.
  • George, O. J., Okon, S. E., & Akaighe, G. (2022). Emotional intelligence and work engagement: a serial mediation model. Journal of Organizational Effectiveness: People and Performance, 9(2), 193-211.
  • George, O. J., Okon, S. E., & Akaighe, G. O. (2023). Psychological capital and work engagement among employees in the Nigerian public sector: The mediating role of emotional intelligence. International Journal of Public Administration, 46(6), 445-453.
  • Gkorezis, P., Bellou, V., Matsouka, O., & Kioskli, I. (2016). Emotional intelligence, job satisfaction, and motivation in the Greek banking sector. European Business Review, 28(3), 321-340.
  • Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books.
  • Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books. Humphrey, R. H., Ybarra, O., & Riggio, R. E. (2007). Leadership and the disposition to trust. The Leadership Quarterly, 18(1), 32-43.
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
  • Kalaycı, Ş. (2010). SPSS uygulamalı çok değişkenli istatistik teknikleri (5. Baskı). Ankara: Asil Yayınları.