Ödüllendirme sistemi ypı ve süreçleri ile örgütsel adalet arasındaki ilişkilerin analizine yönelik bir araştırma

Çalışanların örgütsel amaçlar doğrultusunda güdülenmesinde örgütlerde uygulanan ödüllendirme sistemlerinin rolü, ilgili yazının önemli tartışmalarından birini oluşturmaktadır. Ödüllendirme sistemlerinin güdüleme etkisi yaratabilmesi için de çalışanların sistemi adil algılamaları önemli bir belirleyici olarak kabul edilmektedir. Bundan yola çıkılarak bu çalışmada ödüllendirme sisteminin yapısal özellikleri (sistemin iş bazlı, kişi bazlı, performans bazlı olması gibi) ve süreçleri (iletişim ve karar verme süreçleri) ile çalışanların örgütsel adalet algıları arasındaki ilişkiler analiz edilmeye çalışılmıştır. Türkiye’nin batısında, sektörlerinde lider iki kuruluşta toplam 569 çalışan üzerinde gerçekleştirilen araştırma sonucunda çalışanların örgütsel adalet algılarının ödüllendirme sistemi yapı ve süreçlerinden etkilendiği, bununla birlikte sistemin yapı ve süreçlerinin, çalışanların dağıtım adaleti algısını diğer adalet türlerine göreli olarak daha fazla şekillendirdiği tespit edilmiştir. Ayrıca bu araştırma, çalışanların adalet algılarının, ödüllendirme sisteminin yapısal unsurlarından çok, süreçlerinden etkilendiğini ortaya koymaktadır.

A study of analyzing the relationship between 'structure and processes of the reward system' and 'organizational justice'

The role of implemented reward systems in organizations on the motivation of the employees through the organizational aims constitutes one of the important debates of the related literature. For creating the motivation effect of the reward systems, the “fair” perception of the system by the employees is regarded as an important determining factor. Starting from this point, in this study it is intended to analyze the relationships between the structural characters and the processes of the reward systems and the organizational justice perception of the employees. As a result of the research, on a total of 569 employees of two companies which are located in the west of Turkey and are leaders in their sectors, it is found that the organizational justice perception of the employees was affected by the structure and processes of the reward systems and beside this, the structure and processes of the reward systems formed the distributive justice perception of the employees relatively more than it did the other types of justice perceptions. Furthermore, this research displayed that the organizational justice perception of the employees is affected by the processes of reward systems rather than the structural elements of it.

___

  • Ambrose, M. L., Kulik, C. T. (1999), “Old Friends, New Faces: Motivation Research In The 1990s”, Journal of Management, Vol. 25, No. 3, s: 231.
  • Anderson, D. M., Shinew, K. J. (2003), “Gender Equity in the Contex of Organizational Justice: A Closer Look At a Reoccuring Issue in the Field”, Journal Of Leisure Research, Vol.35, No. 2: 230.
  • Andrews, M. C., Kacmar, K. M. (2001), “Discriminating Among Organizational Politics, Justice and Support”, Journal Of Organizational Behavior, Vol. 22: 352-353.
  • Armstrong, M. (2002), Employee Reward, London, Chartered Institute of Personnel and Development, CIPD House.
  • Arnold, H. J., Feldman, D. C. (1986), Organizational Behavior, USA, McGraw Hill Inc.
  • Barber, A. E., Simmering, M. J. (2002), “Understanding Pay Plan Acceptance: The Role of Distributive Justice Theory”, Human Resource Management Review, Vol. 12.
  • Berkowitz, L., Cochran, S., Fraser, C., Treasure, F.P. (1987), “Pay, Equity, Job Gratifications and Comparisons in Pay Satisfaction”, Journal of Applied Psychology, Vol. 72, No. 4.
  • Bies, R. J. (2001), “Interactional (In)Justice: The Sacred and the Profane”, in J. Greenberg, R. Cropanzano (eds), Advances in Organizational Justice, California, Stanford University Press.
  • Bowen, R. B. (2000), Recognizing and Rewarding Employees, USA, McGraw-Hill Companies, Inc.
  • Carrell, M. R., Dittrich, J. E. (1978), “Equity Theory: The Recent Literature, Methodological Considerations, and New Directions”, The Academy of Mangement Review, Vol.3, No.2: 207.
  • Colquitt, J. A., Noe, R. A., Jackson, C. L. (2002), “Justice in Teams: Antecedents and Consequences Of Procedural Justice Climate”, Personnel Psychology, Vol. 55, Iss. 1: 100.
  • Cooper, C. L., Dyck, B., Frohlich, N. (1992), “Improving the Effectiveness of Gainsharing: The Role of Fairness and Participation”, Administrative Science Quarterly, Vol. 37, No. 3: 477-478.
  • Cowherd, D. M., Levine, D. I. (1992), “Product Quality and Pay Equity Between Lower-Level Employees and Top Management: An Investigation of Distributive Justice Theory”, Administrative Science Quarterly, Vol. 37, No. 2: 304 .
  • Cropanzano, R., Byrne, Z. S., D. Bobocel, R., Rupp, D. E. (2001), “Morale Virtues, Fairness Heuristics, Social Entities, and Other Denizens Of Organizational Justice”, Journal of Vocational Behavior, Vol. 58: 167-168.
  • Cropanzano, R., Randall, M. L. (1993), “Injustice and Work Behavior: A Historical Review”, in Russell CROPANZANO (ed.), Justice in the Workplace: Approaching Fairness in Human Resouce Management, New Jersey, Lawrence Erlbaum Associates, Publishers.
  • Cropanzano, R., Wright, T. A. (2003), “Procedural Justice and Organizational Staffing: A Tale of Two Paradigms”, Human Resource Management Review, Vol. 13: 9-10.
  • Deeprose, D. (1994), How To Recognize & Reward Employees, New York, USA, AMACOM American Management Association.
  • Dulebohn, J. H., Martocchio, J. J., (1998), “Employee Perceptions of the Fairness of Work Group Incentive Pay Plans”, Journal of Management, Vol. 24, No. 4: 470, 472.
  • Farh, J.L., Griffeth, R. W., Balkin, D. B. (1991), “Effects of Choice of Pay Plans on Satisfaction, Goal Setting, and Performance”, Journal of Organizational Behavior, Vol. 12, No. 1: 59.
  • Fay, C. H., Thompson, M. A. (2001), “Contextual Determinants of Reward Systems’ Success: An Exploratory Study”, Human Resource Management, Vol. 40, No.13: 222.
  • Ferris, G. R., Buckley, M. R. (1996), Human Resources Management, New Jersey, Prentice-Hall, Inc.
  • Folger, R., Cropanzano, R. (1998), Organizational Justice and Human Resource Management, USA, Sage Publications Inc.
  • Folger, R., Konovsky, M. A. (1989), “Effects Of Procedural and Distributive Justice On Reaction To Pay Raise Decisions”, Academy Of Management Journal, Vol.32, Iss.1: 115-116 .
  • Gomez-Mejia, L. R., Balkin, D. B., Cardy, R. L. (1998), Managing Human Resources, New Jersey, Prentice Hall, Inc.
  • Gordon, J. R., (1993), A Diagnostic Approach to Organizational Behavior, USA, Simon & Schuster Inc.
  • Greenberg, J., (1987a), “Reactions to Procedural Injustice in Payment Distributions: Do the Means Justify the Ends?”, Journal of Applied Psychology, Vol. 72, No. 1: 55.
  • Greenberg, J., (1987b), “A Taxonomy of Organizational Justice Theories”, The Academy of Management Review, Vol. 12, No. 1: 12-13.
  • Greenberg, J. (1989), “Cognitive Reevaluation of Outcomes in Response to Underpayment Inequity”, The Academy of Management Journal, Vol. 32, No. 1: 174.
  • Greenberg, J. (1993), “The Social Side of Fairness: Interpersonal and Informational Classes of Organizational Justice”, in R. Cropanzano (ed.), Justice in the Workplace: Approaching Fairness in Human Resouce Management, New Jersey, Lawrence Erlbaum Associates, Publishers.
  • Greenberg, J. (2001a), “The Seven Loose Can(n)ons of Organizational Justice”, J. GREENBERG, R. CROPANZANO (eds.), Advances in Organizational Justice, California, Stanford University Press.
  • Greenberg, J. (2001b), “Studying Organizational justice Cross-Culturally: Fundamental Challenges”, The International Journal of Conflict Management, Vol. 12, No. 4: 365-366.
  • Greenberg, J. (2003), “Creating Unfairness by Mandating Fair Procedures: The Hidden Hazards of a Pay-For-Performance Plan”, Human Resource Management Review, Vol. 13: 41-44.
  • Greenberg, J., Baron, R. A. (2000), Behavior In Organizations, New Jersey, USA, Prentice Hall Inc.
  • Howard, L. W. (1999), “Validity Evidence for Measures of Procedural/Distributive Justice and Pay/Benefit Satisfaction”, Journal of Business and Psychology, Vol. 14, Iss. 1.
  • Klein, S. M. (1973), “Pay Factors as Predictors to Satisfaction: A Comparision of Reinforcement, Equity, and Expectancy”, The Academy of Management Journal, Vol. 16, No. 4: 608.
  • Knouse, S. B. (1996), Human Resources Management Perspectives On TQM Concepts and Practices, Wisconsin, USA, ASQC Quality Press Books.
  • Korsgaard, M. A., Schweiger, D. M., Sapienza, H. J. (1995), “Building Commitment, Attachment and Trust in Strategic Decision-Making Teams: The Role of Procedural Justice”, The Academy of Management Journal, Vol. 38, No.1: 64.
  • Lam, S. S. K., Schaubroeck, J., Aryee, S. (2002), “Relationship Between Organizational Justice and Employee Work Outcomes: A Cross-National Study”, Journal Of Organizational Behavior, Vol. 23.
  • Lawler, E. E. (2000), Rewarding Excellence, California, USA, Jossey-Bass Publishers.
  • Lemons, M. A., Jones, C. A. (2001), “Procedural Justice in Promotion Decisions: Using Perceptions of Fairness to Build Employee Commitment”, Journal of Managerial Psychology, Vol. 16, Iss. 4: 271.
  • Lundy, O., Cowling, A. (1996), Strategic Human Resource Management, London, Routledge.
  • Moorman, R. H. (1991), “Relationship Between Organizational Justice and Organizational Citizenship Behaviors: Do Fairness Perception Influence Employee Citizenship?”, Journal of Applied Psychology, Vol. 76, No. 6: 850.
  • Osborn,S. H.(1991), Managing Organizational Behavior, USA, John Willey&Sons Inc.
  • Pfeffer, J., Langton, N.(1993), “The Effect of Wage Dispersion on Satisfaction, Productivity, and Working Collabotaively: Evidence from College and University Faculty”, Administrative Science Quarterly, Vol. 38, No. 3: 388-389.
  • Scarpello, V., Jones, F. F. (1996), “Why Justice Matters in Compensation Decision Making”, Journal of Organizational Behavior, Vol. 17, No. 3.
  • Shaw, J. D., Duffy, M. K., Stark, E. M. (2001), “Team Reward Attitude: Construct Development and Initial Validation”, Journal of Organizational Behavior, Vol. 22: 911.
  • Smidts, A., Pruyn, T. H., Riel, C.B. (2001), “The Impact of Employee Comunication and Perceived External Prestige on Organizational Identification”, Academy of Management Journal, Vol. 44, No. 5: 1054.
  • Şahin, D. N. (2003), “Ödül ve Bedel Bölüşümüne İlişkin Haklılık Algısında Katkı Türü ve Pay Dağıtımının Etkisi”, Türk Psikoloji Dergisi, 18, (52): 26-27.
  • Uen, J.F., Chien, S. H. (2004), “Compensation Structure, Perceived Equity and Individual Performance of R&D professionals”, Journal of American Academy of Business, Vol. 4, No. ½: 402-404.
  • Vecchio, R. P. (1991), Organizational Behavior, USA, The Dryden Press, Rinehart and Winston Inc.
  • Welbourne, T. M. (1998), “Untangling Procedural and Distributive Justice Their Relative Effects On Gainsharing Satisfaction”, Group & Organizational Management, Vol. 23, Iss.4: 325.
  • Williams, S. (1999), “The Effects Of Distributive and Procedural Justice On Performance”, The Journal of Psychology, Vol.133, No. 2: 184.
  • Williams, M. L., Malos, S. B., Palmer, D. K. (2002), “Benefit System and Benefit Level Satisfaction: An Expended Model of Antecedents and Consequences”, Journal of Management, Vol. 28, Iss. 2: 208.