TEDARİK ZİNCİRİ PERFORMANSININ ENTEGRE İKİ AŞAMALI KÜMELEME VE ARALIK TİP-2 BULANIK TOPSİS YÖNTEMİ KULLANARAK DEĞERLENDİRİLMESİ: BİR VAKA ÇALIŞMASI

Tedarik zinciri (TZ) yönetiminde birçok araştırmacı ve kuruluş sistemin performansını iyileştirmek için farklı perspektiflerde çaba sarfetmektedir. Farklı sektörlerde TZ performansını değerlendirmek için çeşitli metrikler ve karar verme metodolojileri önerilmiştir. Bu çalışmada, TZ performans değerlendirme süreçleri için bütünleşik iki aşamalı kümeleme ve aralık tip-2 bulanık TOPSIS yöntemi önerilmektedir. Önerilen bu yaklaşımın ilk adımında, iki aşamalı kümeleme analizi ile sektörlerin homojen olarak bölümlendirilmesi ve aynı zamanda problemin boyutunun azaltılması sağlanmaktadır. İkinci adımda, bulanık TOPSIS ile oluşturulan kümeler değerlendirilmektedir. Yaklaşımın sonuçları, örgütsel etkinlik ve şirket performansı gibi konularda makro bakış açısı sağlamaktadır. Ayrıca sonuçlar, her şirketin bulunduğu kümelerdeki rakipleri arasında ve diğer sektörlerdeki rakiplere karşı kendini değerlendirme fırsatı sağlamaktadır.

EVALUATION OF SUPPLY CHAIN PERFORMANCE USING AN INTEGRATED TWO-STEP CLUSTERING AND INTERVAL TYPE-2 FUZZY TOPSIS METHOD: A CASE STUDY

Supply chain management (SCM) is an important subject for many researchers and organizations striving to improveperformance within different contexts. Various metrics and decision making methodologies have been proposed to evaluatesupply chain (SC) performance in different sectors. This paper introduces an integration of the Two-Step Clustering and theinterval type-2 (IT2) Fuzzy TOPSIS methods for the SC performance evaluation process. In the first step of the proposedintegrated approach, Two-Step Clustering analysis (CA) is employed not only to classify the sectors, i.e., manufacturingand service, but also to decrease the dimension of the problem. After obtaining the results, IT2 Fuzzy TOPSIS is used toevaluate each company within its cluster. The results of the integrated approach offer a macro perspective on some issues,such as organizational efficiency and performance. Moreover, valuable insight is provided that each company can have theopportunity to evaluate itself both against the rivals within clusters and inter-sectoral rivals.

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