Assessing Relationships between Emotional Intelligence, School Climate and School Counselors Burnout: A Structural Equation Model

The aims study to investigation the relationship between emotional intelligence, and positively school climate and counselor’s burnout:  a structural equal model. The design of the study is quantitative correlational. The sample consisted of 250 school counselors in Malang Raya, Indonesia. The techniques of collecting data used instruments emotional intelligence scale, school climate scale, and counselor burnout inventory. The technique of analyzing the data used Structural Equal Model assisted by Software Warp-PLS 6.0. The results of analysis showed that the evaluation model fit. The evaluation model fit index showed Average Path Coefficient 0.452, P<0.001, Average R – squared 0.606, P<0.001, Average Adjusted R – sqared of Fit 0.603, P<0.001, Average VIF 1.242, Average Full Collinearity VIF 2.036. Tenenhaus Goodness of Fit =0.632, Sympson’s Paradox Ratio 1.000, R – squared Contribution Ratio 1.000, Statistical Suppression Ratio 1.000, and Nonlinear Bivariate Causality Direction Ratio 1.000. The result showed the significant relationship between the emotional intelligence and school counselor burnout. And the significant relationship between the positively school climate and school counselor burnout. Based on total analysis result, it was known that the most dominant correlate variable to burnout was emotional intelligence The result of the present study have valuable implication for counselor increase emotional intelligence, and positively school climate.

___

  • Acker, G. M. (2010). The Challenges in Providing Services to Clients with Mental Illness: Managed Care, Burnout and Somatic Symptoms among Social Workers. Community Mental Health Journal, 46(6), 591–600. https://doi.org/10.1007/s10597-009-9269-5
  • Avionela, F., & Fauziah, N. (2016). Hubungan antara Kecerdasan Emosi dengan Burnout pada Guru Bersertifikasi di SMA Negeri Kecamatan Bojonegoro. 5(4), 687–693.
  • Awa, W. L., Plaumann, M., & Walter, U. (2010). Burnout prevention: A review of intervention programs. Patient Education and Counseling, 78(2), 184–190. https://doi.org/10.1016/j.pec.2009.04.008
  • Brewer, E. W., & Shapard, L. (2004). Employee Burnout: A Meta-Analysis of the Relationship Between Age or Years of Experience. Human Resource Development Review, 3(2), 102–123. https://doi.org/10.1177/1534484304263335
  • Caprara, G. V., Barbaranelli, C., Borgogni, L., & Steca, P. (2003). Efficacy Beliefs as Determinants of Teachers’ Job Satisfaction. Journal of Educational Psychology, 95(4), 821–832. https://doi.org/10.1037/0022-0663.95.4.821
  • Colomeischi, A. A. (2015). Teachers Burnout in Relation with Their Emotional Intelligence and Personality Traits. Procedia - Social and Behavioral Sciences, 180, 1067–1073. https://doi.org/10.1016/j.sbspro.2015.02.207
  • Creswell, J. W. (2015). Riset Pendidikan: Perencanaan, pelaksanaan, dan Evaluasi Kualitatif dan Kuantitatif (Ed. 5). Yogyakarta: Pustaka Pelajar.
  • Friedman, I. A. (2000). Burnout in teachers: Shattered dreams of impeccable professional performance. Journal of Clinical Psychology, 56(5), 56(5):595-606.
  • Goleman, D. (2009). Kecerdasan Emosional. Terjemahan T. Hermaya. Jakarta: Gramedia Pustaka Utama.
  • Grayson, J. L., & Alvarez, H. K. (2008). School climate factors relating to teacher burnout: A mediator model. Teaching and Teacher Education, 24(5), 1349–1363. https://doi.org/10.1016/j.tate.2007.06.005
  • Gutierrez, D & Mullen, P. R. (2016). Emotional Intelligence and the Counselor: Examining The Relationship of Trait Emotional Intelligence to Counselor Burnout. Journal of Mental Health Counseling. 38(3), 187-200. Httpps://doi.org/10.17744/mehc.38.3.01.
  • Gunduz, B. (2011). Self-Efficacy and Burnout in Professional School Counselors. Educational Sciences, 7.
  • Harrichand, J.J.S., Knight, A.N. & Captari, D. (2017). The Impact of Emotional Intelligence on Counselor Burnout. Virginia Counselor Journal. 35.
  • Ivancevich, J. M., & Konopaske, R. (2008). Perilaku dan Manajemen Organisasi. Erlangga.
  • Kesler, K. D. (1990). Burnout: A Multimodal approach to assessment and resolution. Sage Publication, 24(4), 303–311.
  • Kumar, K., & Singh, J. (2013). A Study of Burnout among Face To Face and Distance Mode Female Teachers in Relation To Their Organizational Climate. 2(1).
  • Kurtoglu, M. (2018). Determination of the Relationship Between Emotional Intelligence Level and Decision Making Strategies in Gifted Students. Journal for the Education of Gifted Young Scientists, 6(1), 1–16. https://doi.org/10.17478/JEGYS.2018.70
  • Latan, H., & Ghozali, I. (2012). Partial Least Squares: Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 2.0 M3. Semarang: Badan Penerbit Universitas Diponegoro.
  • Leiter, M. P., & Maslach, C. (1988). The impact of interpersonal environment on burnout and organizational commitment. Journal of Organizational Behavior, 9(4), 297–308. https://doi.org/10.1002/job.4030090402
  • Lloyd, C., King, R., & Chenoweth, L. (2002). Social work, stress and burnout: A review. Journal of Mental Health, 11(3), 255–265. https://doi.org/10.1080/09638230020023642
  • Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job Burnout. Annual Review of Psychology, 52(1), 397–422. https://doi.org/10.1146/annurev.psych.52.1.397
  • Mondy, R. W., & Noe, R. M. (2005). Human Resource Management, 9th Edition. New Jersey: PearsonEducation.
  • Morse, G., Salyers, M. P., Rollins, A. L., Monroe-DeVita, M., & Pfahler, C. (2012). Burnout in Mental Health Services: A Review of the Problem and Its Remediation. Administration and Policy in Mental Health and Mental Health Services Research, 39(5), 341–352. https://doi.org/10.1007/s10488-011-0352-1
  • Mullen, P. R., & Gutierrez, D. (2016). Burnout, Stress and Direct Student Services Among School Counselors. The Professional Counselor, 6(4), 344–359. https://doi.org/10.15241/pm.6.4.344
  • Murod, A. (2011). Tingkat Kinerja Konselor Profesional. 17(5), 339–353.
  • Peterson, U., Demerouti, E., Bergström, G., Samuelsson, M., Åsberg, M., & Nygren, Å. (2008). Burnout and physical and mental health among Swedish healthcare workers. Journal of Advanced Nursing, 62(1), 84–95. https://doi.org/10.1111/j.1365-2648.2007.04580.x
  • Regan, A. (n.d.). Counselor Burnout and Self-Care Within an Outpatient Mental Health Agency. 40.
  • Riswani, R. (2018). Kejenuhan di Kalangan Guru Bimbingan dan Konseling di SMAN Provinsi Riau. Educational Guidance and Counseling Development Journal, 1(2), 92. https://doi.org/10.24014/egcdj.v1i2.6142
  • Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behavior, 30(7), 893–917. https://doi.org/10.1002/job.595
  • Stalker, C., & Harvey, C. (2002). Professional Burnout in Social Service Organizations: A Review of Theory, Research and Prevention. Wilfrid Laurier University, Brantford.