İşgörenlerin kişilik özelliklerinin sanal kaytarma davranışı üzerindeki etkisi

Sanal kaytarma işyerinde çalışma saatleri içinde iş dışı amaçlarla internet, telefon kullanımı, televizyon seyretme gibi işyeri sapkın davranışlarıdır. Bu çalışmanın amacı konaklama işletmelerinde işgörenlerin kişilik özelliklerinin sanal kaytarma davranışı üzerindeki etkisini belirlemektir. Bu çalışmanın verileri Kemer, Beldibi, Çamyuva, Belek, Kundu, Antalya’daki 5 ve 4 yıldızlı otellerde çalışan işgörenlerden anket formu aracılığıyla yüzyüze görüşme yapılarak elde edilmiştir. Toplam 600 adet anket dağıtılmış olup bunlardan 400 adedi değerlendirmeye alınmıştır. Çalışmada kullanılan anketler literatürden yararlanılarak oluşturulmuştur. Likert tipi 5’li ölçekte oluşturulan iki farklı ölçek toplam dokuz boyuttan oluşmaktadır. Verilerin analizinde SPSS 22.0 paket programından yararlanılmış ve veriler faktör analizi, korelasyon analizi ve regresyon analizi ile çözümlenmiştir. Sonuçta oluşturulan 20 hipotezden 9’u kabul edilirken 11’i reddedilmiştir.

Anahtar Kelimeler:

Otel İşletmeleri, Beş Faktör Kişilik Özellikleri, Sanal Kaytarma Davranışı, İşgörenler

The effects of personality traits of employees on cyberloafing behaviour

Cyberloafing, as the use of internet, telephone, watching television etc. for non-work purposes during working hours, is a form of counterproductive workplace behaviour. So, the purpose of the study is to investigate the effects of personality traits of employees on cyberloafing behavior in hospitality businesses. The data used in this paper was obtained via a survey that was prepared through face-to-face interviews conducted among employees who had been working in 5 and 4-star hotels within the Kemer, Beldibi, Çamyuva, Belek, Kundu, Antalya. A total 600 surveys were distributed and 400 were completed and returned. Questionnaire for this study was developed from prior research in literature on a 5-point Likert-type which was based on nine dimensions of two different questionnaire. SPSS 22.0 statistical program was used to analyze the data that includes various statistical tools such as factor analysis, correlation analysis and regression analysis. As a result of the research, 9 of the hypotheses were supported while 11 hypotheses were not supported.

Keywords:

Hotel businesses, Big Five Personality Traits, Cyberloafing Behaviour, Employees,

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