BEYAZ YAKALI ÇALIŞANLARDA ARANAN BECERİLERİN BELİRLENMESİNE YÖNELİK BİR ARAŞTIRMA

Bu çalışmanın amacı, beyaz yakalı çalışanlardan sahip olması beklenen beceriler setinin belirlenmesidir. Araştırma için ihtiyaç duyulan veriler insan kaynakları müdür/müdür yardımcıları ve beyaz yakalı çalışanların işe alımından sorumlu kişiler vasıtasıyla toplanmıştır. Bu doğrultuda ihtiyaç duyulan verileri elde etmek için anket formu düzenlenmiştir. Beyaz yakalı çalışanlarda bulunması arzu edilen beceriler açık uçlu bir adet soru vasıtasıyla ölçülmüştür. Daha sonra insan kaynakları müdürü/müdür yardımcısı ve işe alımdan sorumlu kişilere elektronik ortamda anket formu gönderilmiştir. Bu kapsamda toplamda 112 adet geçerli anket formu elde edilmiştir. Elde edilen veriler açık uçlu soruya verilen cevapların kodlanması (anahtar kelimeler şeklinde) ve sonrasında sıklıklarının incelenmesi ile analize tabi tutulmuştur. Araştırma bulgularına göre beyaz yakalı çalışanlarda bulunması arzu edilen becerinin % 18’lik oranla iletişim becerisi olduğu tespit edilmiştir.

Anahtar Kelimeler:

Beceri, Beyaz Yakalı Çalışanlar

A RESEARCH ON DETERMINING THE SKILLS REQUIRED FOR WHITE COLLAR EMPLOYEES

The purpose of this study is to determine the set of skills expected from white-collar employees. The data needed for the research were collected through the human resources managers/vice managers and the people responsible for the recruitment of white-collar employees. In order to obtain the data, a questionnaire was prepared. The skills required to be found in white-collar employees were measured by an open-ended question. Then, a questionnaire form was sent to the human resources managers/vice managers and the people responsible for the recruitment in electronic environment. In this context, a total of 112 valid questionnaires were obtained. The data obtained were analyzed by coding the open-ended answers (in the form of keywords) and the frequencies were calculated. According to the research findings, it is determined that the skill required to be found in white-collar employees were found to be as communication skills with the percentage of 18%.

Keywords:

Skill, White Collar Employees,

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