‘What Can We Do to Talk More?’: Analysing Language Learners’ Online Interaction

‘What Can We Do to Talk More?’: Analysing Language Learners’ Online Interaction

Previous studies have pointed out the need to consider carefully how digital tools are presented in schools to ensure their use meets authentic needs for today’s knowledge society. This implies that learning tasks should be planned so students’ practice with technological and digital resources such as videoconferencing and text chats resembles potential communicative situations they may face outside the classroom. Along these lines, this article analyses a 44-minute Skype videoconferencing session involving two small groups of middle school students who are studying English as a Foreign Language (EFL). The data come from a wider-scale telecollaborative project between two classes, one in Sweden and another in Spain, in which the students had to collaborate on a public awareness raising initiative regarding the Syrian refugee crisis. Applying a multimodal Conversation Analysis (CA) approach, the study aims to ‘unpack’ the complexity of the multiple resources used by the participants during the interaction. In particular, the article focuses on how the learners use multiple resources to creatively mediate their communication and to resolve problems that emerge during their interaction in the foreign language. The findings of the analysis can help identify key foci for task design in similar online foreign language learning settings

___

  • Balaman, U. & Sert, O. (2017a). The coordination of online L2 interaction and orientations to task interface for epistemic progression. Journal of Pragmatics, 115, 115-129. http://dx.doi.org/10.1016/j.pragma.2017.01.015
  • Balaman, U. & Sert, O. (2017b). Development of L2 interactional resources for online collaborative task accomplishment. Computer Assisted Language Learning, 30(7), 601-630. http://dx.doi.org/10.1080/09588221.2017.1334667
  • Barraja-Rohan, A. M. (2011). Using conversation analysis in the second language classroom to teach interactional competence, Language Teaching Research, 15(4), 479–507. http://dx.doi.org/10.1177/1362168811412878
  • Benwell, B., & Stokoe, E. (2006). Discourse and identity. Edinburgh: Edinburgh University Press.
  • Bezemer, J. (2012). How to transcribe multimodal interaction? In C.D. Maier & S. Norris (Eds). Texts, images and interaction: A reader in multimodality (pp. 155-169). Berlin: Mouton de Gruyter.
  • Boxer, D., & Cortés-Conde, F. (1997). From bonding to biting: Conversational joking and identity display. Journal of Pragmatics, 27(3), 275-294. http://dx.doi.org/10.1016/S0378-2166(96)00031-8
  • Burch, A. R. (2014). Pursuing Information: A conversation analytic perspective on communication strategies: Pursuing information. Language Learning, 64(3), 651–684. http://dx.doi.org/10.1111/lang.12064
  • Chun, D. (1994). Using computer networking to facilitate the acquisition of interactive competence. System, 22(1), 17-31. http://dx.doi.org/10.1016/0346-251X(94)90037-X
  • Council of European Union (2009). Council conclusions of 12 May 2009 on a strategic framework for European cooperation in education and training (ET 2020). Official Journal of the European Union, C 119/2, Document 52009XG0528(01). Available at http://eur-lex.europa.eu/legalcontent/EN/TXT/?uri=CELEX:52009XG0528(01)
  • Council of European Union (2016). Communication from the commission to the European parliament, the council, the European economic and social committee and the committee of the regions. A new skills agenda for Europe. Working together to strengthen human capital, employability and competitiveness. Brussels: European Commission. Available at http://eur-lex.europa.eu/legalcontent/EN/TXT/PDF/?uri=CELEX:52016DC0381&from=EN
  • Dooly, M. (2010) The teacher 2.0. In S. Guth & F. Helm (Eds.) Telecollaboration 2.0: Language, literacies and intercultural learning in the 21st Century (pp. 277-303). Bern: Peter Lang.
  • Dooly, M. (2013) Speaking like a ‘glocal’: Using computer-mediated communication in language teacher education to promote network learning. In S. Ben Said & L. Jun Zhang (Eds.) Language teachers and teaching: Global perspectives, local initiatives (pp. 237-255). NY: Taylor & Francis/Routledge.
  • Dooly, M. (2015). Learning to e-function in a brave new world: Language teachers’ roles in educating for the future. In A. Turula, B. Mikolajewska, & D. Stanulewicz (Eds.) Insights into technology enhanced language pedagogy (pp. 11-25). Bern/Vienna: Peter Lang.
  • Dooly, M. (2017). Telecollaboration. In C.A. Chapelle & S. Sauro (Eds.) The handbook of technology and second language teaching and learning (pp. 169-183). Hoboken, New Jersey: John Wiley & Sons.
  • Dooly, M. (2018). Task-as-process: Students' innovative use of technology resources in language learning. Language Learning & Technology. 22(1), 184-217.
  • Dooly, M., & Tudini, V. (2016). 'Now we are teachers': The role of small talk in student language teachers' telecollaborative task development. Journal of Pragmatics, 102, 38-53. http://dx.doi.org/10.1016/j.pragma.2016.06.008
  • Helm, F. & Dooly, M. (2017). Challenges in transcribing multimodal data: A case study, Language Learning & Technology, Special Issue on Methodological Innovation in CALL Research, 21(1), 166- 185. http://llt.msu.edu/issues/february2017/helmdooly.pdf
  • Gibson, W. (2009a). Intercultural communication online: Conversation analysis and the investigation of asynchronous written discourse. Forum: Qualitative Social Research, 10(1), 1–18.
  • Gibson, W. (2009b). Negotiating textual talk: Conversation analysis, pedagogy and the organisation of online asynchronous discourse. British Educational Research Journal, 35 (5), 705–721. http://dx.doi.org/10.1080/01411920802688754
  • Giles, D., Stommel, W., & Paulus, T. (2017). The microanalysis of online data: The next stage. Journal of Pragmatics, 115, 37-41. https://doi.org/10.1016/j.pragma.2017.02.007
  • Goodwin, C. (2000a). Gesture, aphasia, and interaction. In D. McNeill (Ed.), Language and gesture (pp.84-98). Cambridge: Cambridge University Press.
  • Goodwin, C. (2000b). Action and embodiment within situated human interaction. Journal of Pragmatics 32(10), 1489-1522. http://dx.doi.org/10.1016/S0378-2166(99)00096-X
  • Goodwin, C. (2013). The co-operative, transformative organization of human action and knowledge. Journal of Pragmatics, 46 (1), 8–23. http://dx.doi.org/10.1016/j.pragma.2012.09.003
  • González-Lloret, M. (2009). CA for computer-mediated interaction in the Spanish L2 classroom. In H. Nguyen & G. Kasper (Eds), Talk-in-interaction: Multilingual perspectives (pp. 281–316). Honolulu, HI: NFLRC and University of Hawaii Press.
  • González-Lloret, M. (2015). Conversation analysis in computer-assisted language learning, Calico Journal, 32(3), 569–594. http://dx.doi.org/10.1558/cj.v32i3.27568
  • Haapaniemi, K. (2011). Conversational joking in the classroom. Unpublished Master’s thesis. University of Jyväskylä.
  • Halliday, M.A.K. (1978). Language as social semiotic: the social interpretation of language and meaning. London: Edward Arnold.
  • He, A. W. (2004). CA for SLA: Arguments from the Chinese language classroom. Modern Language Journal, 88 (4), 568–582. http://dx.doi.org/10.1111/j.0026-7902.2004.t01-19-.x
  • Hutchby, I., & Wooffitt, R. (2008). Conversation analysis (2nd ed.). Cambridge: Polity Press.
  • Jefferson, G. (2004). Glossary of transcript symbols with an introduction. In G. H. Lerner (Ed). Conversation analysis: Studies from the first Generation (pp: 13-31). Amsterdam: John Benjamins.
  • Jenks, C. (2009a). When is it appropriate to talk? Managing overlapping talk in multi-participant voicebased chat rooms. CALL, 22 (1), 19–30. http://dx.doi.org/10.1080/09588220802613781
  • Jenks, C. J. (2009b). Getting acquainted in Skypecasts: Aspects of social organization in online chat rooms. International Journal of Applied Linguistics, 19(1), 26–46. http://dx.doi.org/10.1111/j.1473- 4192.2009.00211.x
  • Jenks, C., & Firth, A. (2013). Interaction in synchronous voice-based computer-mediated communication. In S. C. Herring, D. Stein, T. Virtanen, & W. Bublitz (Eds), Pragmatics of computer-mediated communication (pp. 209–234). Berlin: de Gruyter Mouton.
  • Jewitt, C (2012). Multimodal methods for researching digital technologies. In S. Price, C. Jewitt, & B. Brown (Eds.) The sage handbook of digital technology research (pp. 250-265). London: Sage.
  • Jones C., & Binhui, S. (2011). The net generation and digital natives. Implications for higher education. Milton Keynes: Open University.
  • Kasper, G. (2006). Beyond repair: Conversation Analysis as an approach to SLA. AILA Review, 19, 83– 99. http://dx.doi.org/10.1075/aila.19.07kas
  • Lindner, R. (2016). Developing communicative competence in global virtual teams: A multiliteracies approach to telecollaboration for students of business and economics. CASALC Review, 1, 144–156.
  • Licoppe, C. (2010). The “crisis of the summons”: A transformation in the pragmatics of “notifications”, from phone rings to instant messaging. The Information Society, 26(4), 288-302. Markee, N., & Kasper, G. (2004). Classroom talks: An introduction. The Modern Language Journal, 88(4), 491–500. http://dx.doi.org/10.1111/j.0026-7902.2004.t01-14-.x
  • Markman, K. M. (2008). Repair as a resource for norm development in computer-mediated team meetings. Paper presented at the International Communication Association Annual Meeting, Montreal, Canada. May 2008. Retrieved from https://umdrive.memphis.edu/kmmrkman/www/MarkmanRepair_ICA2008.pdf
  • Markman, K. M. (2009). “So what shall we talk about”: Openings and closings in chat-based virtual meetings. Journal of Business Communication, 46(1), 150-170.
  • Mondada, L. (2011). The organization of concurrent courses of action in surgical demonstrations. In J. Streeck, C. Goodwin & C. LeBaron (Eds.) Embodied interaction. Language and body in the material world (pp. 207-226). Cambridge/New York: Cambridge University Press.
  • Mondada, L., & Pekarek Doehler, S. (2004). Second language acquisition as situated practice: Task accomplishment in the French second language classroom. The Modern Language Journal, 88 (4), 501–518. http://dx.doi.org/10.1111/j.0026-7902.2004.t01-15-.x
  • Norman, G. (2014). Research challenges on digital education. Perspectives on Medical Education, 3(4), 260–265. http://dx.doi.org/10.1007/s40037-014-0139-7
  • Pekarek Doehler, S. (2010). Conceptual changes and methodological challenges: on language, learning and documenting learning in conversation analytic SLA research. In P. Seedhouse, S. Walsh, & C. Jenks (Eds.) Conceptualising learning in applied linguistics (pp. 105–126). Basingstoke: Palgrave Macmillan.
  • Sawyer, R. K. (1997). Pretend play as improvisation. Children’s conversation in the preschool classroom. Mahwah, NJ: Lawrence Erlbaum.
  • Schegloff, E.A., Koshik, I., Jacoby, S. & Olsher, D. (2002). Conversation analysis and applied linguistics. Annual Review of Applied Linguistics. 22, 3–31. http://dx.doi.org/10.1017/s0267190502000016
  • Schönfeldt, J., & Golato, A. (2003). Repair in chats: A conversation analytic approach. Research on Language and Social Interaction, 36(3), 241–284. http://dx.doi.org/10.1207/S15327973RLSI3603_02
  • Seedhouse, P. (2013). Conversation analysis and classroom interaction. In C.A. Chapelle (Ed.) The encyclopedia of applied linguistics (pp. 954-958). Oxford, U.K.: Wiley-Blackwell.
  • Seedhouse, P. (2015). L2 classroom interaction as a complex adaptive system. In N. Markee (Ed.) The handbook of classroom discourse and interaction (pp. 373-389). Oxford, U.K.: Wiley-Blackwell.
  • Tudini, V. (2002). The role of online chatting in the development of competence in oral interaction. Proceedings of the Innovations in Italian Workshop, 40–57. Griffith University. Retrieved from http://www.gu.edu.au/centre/italian/pdf/4_tudini.pdf.
  • Tudini, V. (2003). Conversational elements of online chatting: speaking practice for distance language learners? Alsic [Apprentissage des Langues et Systèmes d'Information et de Communication online journal], 6(2). Available at http://journals.openedition.org/alsic/2238
  • Tudini, V. (2010). Online second language acquisition. Conversation analysis of online chat. London, New York: Continuum.
  • Tudini, V. (2013). Form-focused social repertoires in an online language learning partnership. Journal of Pragmatics, 50 (1), 187–202. http://dx.doi.org/10.1016/j.pragma.2012.12.005
  • United Nations Educational, Scientific and Cultural Organization (2014). UNESCO Education Strategy 2014–2021. Paris: France. Available at http://unesdoc.unesco.org/images/0023/002312/231288e.pdf
  • Van Leeuwen, T. (2005). Introducing social semiotics. Abingdon/New York: Routledge.
  • Woerner, S., L., Yates, J., & Orlikowski, W., J. (2007). Conversational coherence in instant messaging and getting work done. Paper presented at the 40th Hawaii International Conference on Systems Sciences, Hawaii. 3-6 January 2007. Retrieved from http://seeit.mit.edu/Publications/HICSS_649_IMSoft_15Sept06.pdf