2011

ECZANE ÇALIŞANLARI TARAFINDAN KULLANILAN E-REÇETE SİSTEMĐ BAŞARISININ ÖLÇÜLMESİ

Ülkelerin kalkınma göstergelerinin başında sağlık düzeyiyle ilgili veriler gelmekte ve sağlık sistemini düzeltmekiçin verdikleri çabalar sağlık hizmetlerine yapılan değişimlerle mümkün olmaktadır. Bu değişimin başlıcayollarından biri, bilişim teknolojilerini kullanarak yapılan yatırımlardan oluşmaktadır. Türkiye’de sağlıkhizmetinin geliştirilmesi ve memnuniyetin arttırılması kapsamında, 2013 yılının başından itibaren elektronikhizmetlerin geliştirilmesi ve bu sayede hizmet kalitesini arttırmayı hedeflemek için hastanelerin kullanmışoldukları bilgi sistemleri içinde yer alan elektronik reçete (e-reçete) uygulamasına geçilmiştir. E-reçete,eczanelerin, hekimlerin ve hastanelerin ortak kullanımına açılmış bir sistem üzerinden, hastanın bilgilerini içerenve kâğıt kullanılmadan bu bilgilerin erişimine olanak sağlayan bir uygulamadır. Çalışmanın amacı; eczaneçalışanlarının kullandıkları e-reçete sisteminin başarısının ölçümüdür. Çalışmanın sonucunda, kullanıcıların busistemden memnuniyet derecelerinin yüksek olduğu görülmektedir.

MEASURING THE SUCCESS OF E-PRESCRIPTION SYSTEM USED BY PHARMACY PERSONNEL

Data on health levels are the primary development indicators for countries. Efforts made by governments to improve their health systems include transformations in health services. Investments made by using information technologies are one of the methods to perform these transformations. In an effort to enhance health services and increase satisfaction in Turkey, e-prescribing system (eRx) was initiated in Turkey in 2013 as a hospital information system to enhance electronic services and to increase service quality. E-prescribing application enables pharmacies, physicians and hospitals to access patient information over system that is open to joint use without using paper. The purpose of this study is to measure the success of e-prescribing system used by pharmacy personnel. We found that the users had high satisfaction levels from this system.

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