Dadson VITOR AWUNYO, Margaret Aba SAM HAGAN, Patrick APPIAH

An assessment of performance appraisal system in savings and loans companies in ghana: Evidence from Kumasi Metropolis

Bu çalışma Kumasi Metropolünde tasarruf ve kredi şirketlerindeki performans değerlendirmesistemini incelemeyi amaçlamaktadır. Bu çalışma 5 adet tasarruf ve kredi şirketinden seçilen 120katılımcıyla beraber yapılmıştır. Çalışmada tanımlayıcı ve çıkarımsal istatistikler kullanılmıştır.Çalışmadan elde edilen bulgulara göre ankete katılan kişilerin büyük çoğunluğu performanspolitikalarından haberdardırlar. Öte yandan, katılımcıların pek azı performans politikaları hakkındabilgi sahibidir. Benzer şekilde çalışanlar performans analizlerini şirketin proaktif eğitimpolitikalarından ve prosedürlerinden ziyade, şans olarak görmektedirler. Çalışma aynı zamandaeğitim ve gelişim arasındaki pozitif ilişkiyi ortaya koymuştur. Bu nedenden ötürü performansdeğerlendirme sistemine yönetimsel anlamda entegre olmak çalışanların eğitiminde ve gelişimindeoransal artışı sağlayacaktır. Bir diğer ifadeyle yöneticiler için performans değerlendirme sistemininkullanılması mutlaka göz önünde bulundurulması gereken bir husustur.

Tasarruf ve Kredi şirketlerinde performans değerlendirmesi analizi: Kumas i Metropolü örneği

This study seeks to assess the performance appraisal system in s avings and loans c ompanies inKumasi Metropolis . In all 120 respondents were selected for the study from five Savings andLoans companies. Data was gathered through the use of questionnaires , and descriptive inferentialstatistics was used to analyze the data . This result revealed that a large proportion of therespondents are aware of performance policies. However only a few of them are knowledgeableabout the policies hence employees exposure to the appraisal policies and procedures might bedue to chance rather than the companies being proactive in educating their employees on thepolicies and procedures . The study also revealed that performance appraisal has a positiverelationship with training and development. Hence, management commitment to the performanceappraisal process will lead to a more than proportionate increase in employee training anddevelopment. Managers must therefore put in place measures that will ensure that employees areeducated about the use of the performance appraisal system and be committed to performanceappraisal to improve employee performance through training and development.

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