ACİL SERVİS HEKİMLERİNİN NASA-RTLX YÖNTEMİ İLE ZİHİNSEL İŞ YÜKLERİNİN DEĞELENDİRİLMESİ: BİR UYGULAMA ÇALIŞMASI

Acil servisler ani gelişen hastalık, kaza veya yaralanma sonucu başvurulan ve genellikle hayati tehlike oluşturabilecek durumlar ile karşılaşılan hastane birimleridir. Bu birimlerde, hastaya hızlı ve etkin müdahale gerektiğinden, tanı koyma aşamasında hızlı ve doğru karar vermek zorunda kalan acil servis hekimlerinin fiziksel iş yükü yanında zihinsel iş yüklerinin de oldukça fazla olduğu söylenebilir. Özellikle hasta yoğunluğunun fazla olduğu durumlarda hekimlerin algıladıkları iş yükleri yani zihinsel iş yükü dereceleri artmakta ve performanslarını etkilemektedir. Bu çalışmada, The National Aeronautics and Space Administration-Raw Task Load Index (NASA-RTLX) yöntemi ile bir ilimizde yer alan üç hastanenin acil servislerinde çalışan hekimlerin zihinsel iş yükleri belirlenmiştir. Ayrıca çalışma kapsamında elde edilen veriler SPSS 23.0 paket programı kullanılarak yapılan frekans analizi, t testi ve ANOVA ile değerlendirilmiş ve sonuçlar yorumlanmıştır

EVALUATION OF EMERGENCY SERVICE DOCTORS' MENTAL WORKLOAD THROUGH NASA-RTLX METHOD: AN APPLICATION STUDY

Emergency services are the hospital units that deal with suddenly appearing illnesses, accidents or injuries and they generally treat the lifethreatening cases. In these services it is vital to intervene quickly and effectively, so it can be maintained that emergency service doctors who must decide immediately and correctly during the diagnosis have a heavy mental workload as well as physical workload. Especially in situations where the doctor/patient ratio is small, the doctors perceive more mental workload and this affects their performance. In this study, the mental workload of emergency service doctors is determined by The National Aeronautics and Space Administration-Raw Task Load Index (NASA-RTLX) method. Application is conducted for emergency services of three hospitals any the data is analyzed by means of frequency distribution analyses, t tests and ANOVA obtained by SPSS 23.0

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