Sağlık Hizmetlerini Yönetmek Neden Zordur?: Teorik Tartışmalar

Kamuda sağlık hizmeti sunan kuruluşlar, diğer kamu kuruluşlarından farklı olarak kendinemünhasır, spesifik özelliklere sahiptir. Sağlık hizmeti sunan kuruluşlar, farklı mesleklerdenuzmanların işgücünü, tıp teknolojisini ve basit sarf malzemeden robotik özellikli tıbbi cihazlarakadar geniş perspektifte maddi kaynağı kullanırlar. Ayrıca, yoğun emek, aşırı uzmanlaşma vesermaye yoğun teknolojinin kullanılması sağlık kurumlarına özgüdür. Sağlık hizmetleri sunumundadisiplinler arası takım çalışması ihtiyacı gittikçe yaygınlaşmakta, örgütsel ve profesyonel sınırlarınkatkısıyla geniş çapta zorluklar ortaya çıkmaktadır. Bu çalışmanın amacı, sağlık kurumlarınınkültürel, işlevsel ve örgütsel özellikleri bağlamında diğer örgüt türlerinden farklılaşma noktalarınıtartışmaktır. Örgütü yapısal, kültürel ve işlevsel bakımdan ele alan teori ve yaklaşımların, bazısınırlılıklarına rağmen sağlık kurumları yönetiminde kullanımının faydalı olacağı sonucunavarılmıştır.

Why Is It So Hard To Manage Healthcare?: Theoretical Discussions

Public health service organizations have distinctive and unique characteristics. They use a wide range of resources, which mainly consist of professional healthcare workers, medical technology, basic consumables, and robotic medical devices. Further, continued high labor intensity, high specialization and capital-intensive technology are specific to healthcare organizations. Moreover, need for interdisciplinary team work is increasingly prevalent, and there has been a great deal of challenge supported by organizational and professional boundaries. It is the purpose of the study to discuss the differentiation points of healthcare services and organizations in terms of cultural, functional and organizational characteristics. Although there are some limitations of theoretical approaches which places the most emphasis on the structural, cultural and functional characteristics of the organization, they could be involved in the management of healthcare organizations.

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