İşlem maliyetleri ve B2B E-ticaret arasındaki ilişki: Otomotiv sektörü yöneticileri üzerinde bir uygulama

Bu çalışma, firmaların aralarında gerçekleştirdikleri ticari değişim işlemleri sırasında gerçekleşen işlem maliyetleri ile B2B elektronik ticaret uygulamaları arasında; yöneticilerin değerlendirmeleri kapsamında nasıl bir ilişki olduğunu araştırmayı amaçlamaktadır. Firmaların stratejik kararlarını etkileme potansiyeli olan bu ilişkiyi analiz etmek amacıyla, Antalya il merkezindeki otomotiv bayilerinin tamamına yakınındaki orta ve üst düzeydeki yöneticilerden anket yöntemiyle değerlendirmeleri alınmıştır. Elde edilen bulgulara göre, işlem maliyetlerinin birçok boyutu ile B2B elektronik ticaret arasında ve genel olarak işlem maliyetlerine yaklaşım ile B2B elektronik ticaret eğilimleri arasında istatistiksel olarak anlamlı ilişkiler tespit edilmiştir.

The relationship between transaction costs and b2b E-commerce orientations of managers: An spplication in automotive sector

This study aims to analyze the relationship between transaction costs, which occurs during commercial transactions among firms, and B2B electronic commerce applications with the perspective of firm managers. To examine this relationship, which has the potential to influence strategic decisions in firms, we developed and used a questionnaire to collect data from high and medium level managers of majority of otomotive dealers in Antalya. Our analyses results revealed that there is a relationship between certain dimensions of transaction costs and B2B electronic commerce orientations of managers. Anather result postulates that, tehere is a positive relationship between managers’ positive appraisement of transaction costs and their B2B electronic commerce orientations.

___

  • AFUAH, ALLAN VE TUCCI, CHRISTOPHER L. (2003). Internet- Business Models and Strategies, McGraw Hill, Second Edition.
  • AMIT, RAPHAEL VE ZOTT, CHRISTOPH. (2001). Value Creation in E- Business, Strategic Management Journal, Special Issue: Strategic Entrepreneurship: Entrepreneurial Strategies for Wealth Creation., Vol. 22, No. 6/7, 493-520.
  • ANDERSON, SHANNON W. VE DEKKER, HENRI C. (2005). Management Control for Market Transactions: The Relation between Transaction Characteristics, Incomplete Contract Design, and Subsequent Performance, Management Science, Vol. 51, No. 12, 1734- 1752.
  • BAILEY, JOSEPH P.VE BAKOS, YANNIS. (1997). An Exploratory Study of the Emerging Role of Electronic Intermediaries, International Journal of Electronic Commerce, Volume 1, No. 3, 7-20.
  • BAKOS, J. YANNIS. (1991). A Strategic Analysis of Electronic Marketplaces, MIS Quartely, Special Issue: Strategic Use of Information Systems, Vol. 15, No. 3, 295-310.
  • BENJAMIN I. ROBERT, MALONE, THOMAS W. VE YATES, JOANNE. (1985). Electronic Markets and Electronic Hierarchies: Effects of Information Techonology on Market Structures and Corporate Strategies, Massachusetts Institute of Technology, Sloan School of Management Working Paper #1770-86, 1-34.
  • BERTSCHEK, IRENE VE FRYGES, HELMUT. (2002). The Adoption of Business-to-Business E- Commerce: Empirical Evidence for German Companies, Centre for European Economic Research (ZEW), Discussion Paper, No. 02-05, 1-25.
  • BIRNER, REGINA VE WITTMER, HEIDI. (2007). Co-management of Natural Resources: A Transaction Costs Economics Approach to Determine the “Efficient Boundaries of the State”, pp: 1-35, http://www.isnie.org/ISNIE00/finalprogram.htm, (05.12.2007).
  • BREMSER, WAYNE G VE CHUNG, Q. B. (2005). A Framework for Performance Measurement in the E-Business Environment, Electronic Commerce Research and Applications, Vol. 4, Issue 4, 395-412.
  • BROUTHERS, KEITHD. VE BROUTHERS, LANCE ELIOT. (2003). Why Service and Manufacturing Entry Mode Choices Differ: The Influence of Transaction Cost Factors, Risk and Trust, Journal of Management Studies, Vol. 40, No. 5, 1179-1204.
  • BRYNJOLFSSON, E. VE SMITH, M. (2000). Frictionless Commerce? A Comparison of Internet and Conventional Retailers, Management Science, Vol: 46, No: 4, 563-585.
  • BUNDUCHI, RALUCA. (2005). Business Relationship in Internet-Based Electronic Markets: The Role of Goodwill Trust and Transaction Costs, Information Systems Journal, Vol. 15, No.4, 321-341.
  • CASTNER, GRANT VE FERGUSON, COLIN. (2000). The Effect of Transaction Costs on the Decision to Replace ‘off-the-shelf’ Software: The Role of Software Diffusion and Infusion, Information Systems Journal, Vol. 10, No. 1, 65-83.
  • CHANDON, LUCE VE MARTIN, CHRIS. (2000). SAFECommerance: Ensuring Online Authenticity of Transactions, Vala 2000 Conference Papers, 1-14.
  • CHIRCU, M. ALINA VE MAHAJAN, VILAY. (2006). Managing Electronic Commerce Retail Transaction Costs for Costumer Value, Decision Support Systems, Vol. 42, Issue. 2, 898-914.
  • CHEN, STEPHEN. (2001). Strategic Management of E-Business, John Wiley & Sons Ltd., England.
  • CLAYCOMB, CINDY, IYER, KARTHIK VE GERMAIN, RICHARD. (2005). Predicting the level of B2B e-commerce in industrial organizations, Industrial Marketing Management, 34, 221-234.
  • CLEMONS, ERIC K. VE WEBER, BRUCE W. (1997). Information Technology and Screen-Based Securities Trading: Pricing the Stock and Pricing the Trade, Management Science, Vol. 43, No. 12, Frontier Research on Information Systems and Economics, 1693-1708.
  • COASE, RONALD. (1937). The Nature of the Firm, Economica, 386-405.
  • CONSTANTINIDES, EFTHYMIOS (2002). The 4S Web-Marketing Mix Model, Electronic Commerce Research and Applications, Vol. 1, No.1, 57- 76.
  • CRAMTON, PETER C. (1991). Dynamic Bargaining with Transaction Costs, Management Science, Vol. 37, No. 10, 1221-1233.
  • ÇINAROĞLU, SERPİL. (2003). Rekabet Hukukunda Dikey Birleşmeler: Etkinlik ve Rekabet, Rekabet Kurumu Yayınlanmamış Uzmanlık Tezi, Ankara.
  • DAFT, R. L. VE LENGEL, R. H. (1986). Organizational Information Requirements, Media Richness and Structural Design, Management Science, Vol. 32, No. 5, 554-571.
  • DAFT, R. L., LENGEL, R. H. VE TREVINO, L. K. (1987). Massage Equivocality, Media Selection, and Manager Performance: Implications for Information Systems, MIS Quarterly, Vol. 11, No. 3, 355-366.
  • DANIEL, ELIZABETH VE KLIMIS, GEORGE M. (1999). The Impact of Electronic Commerce on Market Structure: An Evaluation of the Electronic Market Hypothesis, European Management Journal, Vol. 17, No. 3, 318-325.
  • DEVARAJ, SARV, FAN, MING VE KOHLI, RAJIV. (2006). Examination of Online Channel Preference: Using the Structure-Conduct- Outcome Framework, Decision Support Systems, Vol. 42, Issue 22, 1089- 1103.
  • DUMAS, MARLON, GOVERNATORI, GUIDO, HOFSTEDE, ARTHUR H. M. VE OAKS, PHILLIPA. (2002). A Formal Approach to Negotiating Agents Development, Electronic Commerce Research and Applications, Vol. 1, Issue. 2, 193-207.
  • DYER, JEFFREY H. (1997). Effective Inter-firm Collaboration: How Firms Minimize Transaction Costs and Maximize Transaction Value, Strategic Management Journal,Vol. 18, No. 7, 535-556.
  • EASTON, GEOFF VE ARAUJO, LUIS (2003). Evaluating the Impact of B2B E-commerce: A Contingent Approach, Industrial Marketing Management, 32 , 431-439.
  • ERDOĞAN, MUSTAFA (2002). Tedarik Zinciri Yönetiminde Elektronik Veri Değişimi Uygulamaları, İstanbul Teknik Üniversitesi Fen Bilimleri Enstitüsü, Yayınlanmamış Yüksek Lisans Tezi, İstanbul.
  • FREEMAN, R. EDWARD. (1987). Reviewed work(s): The Economic Institutions of Capitalism, The Academy of Management Review, Vol. 12, No: 2, 385-387.
  • GARICANO, LUIS N. VE KAPLAN, STEVEN (2001). The Effects of Business to Business E- Commerce on Transaction Costs, The Journal of Industrial Economics, Vol. 49, No. 4, 463-464.
  • GIAGLIS, GEORGE M., KLEIN, STEFAN VE O’KEEFE, ROBERT M. (2002). The Role of Intermediaries in Electronic Marketplaces: Developing a Contingency Model, Info Systems J., Vol. 12, Issue. 3, 231-246.
  • GRANADOS, NELSON, GUPTA, ALOK VE KAUFFMAN, ROBERT J. (2005). Identifying Facilitators and Inhibitors of Market Structure Change: A Hybrid Theory of Unbiased Electronic Markets, Proceedings of the 38th Hawaii International Conference on System Sciences, 1-10.
  • HARRIS, RANDALL D. (2000). B2B E-Commerce: Business Models and Revenue GeneratingActivities,1-27.
  • http://web.csustan.edu/manage/harris/B2B%20E- commerce%20September%202000.pdf, (27.11.2012).
  • HOBBS, JILL E. (1996). A Transaction Cost Approach to Supply Chain Management, Supply Chain Management, Vol. 1, No. 2, 15-27.
  • HOLZMÜLLER, HARTMUT H. VE SCHÜCHTER, JAN. (2002). Delphi Study About the Future of B2B Marketplaces in Germany, Electronic Commerce Research and Applications 1, Vol. 1, Issue. 1, 2-19.
  • HUANG, LEO. (2006). Buildind up a B2B e-commerce strategic alliance model under an uncertain environment for Taiwan’s travel agencies, Tourism Management, 27, 1308-1320.
  • KABASAKAL, HAYAT, ASUGMAN, GULDEN VE DEVELOGLU, KAZIM (2006). The role of employee preferences and organizational culture in explaning e-commerce orientations, International Journal of Human Resource Management, 17:3, 464-483.
  • KOTTEAKU, A.G., LAIOS, L. G. VE MOSCHURIS, S. J. (1995). The Influence of Product Complexity on the Purchasing Structure, Omega, Int., J. Mgmt Sci, Vol. 23, No. 1, 27-39.LEE, Geoun Ho. (1996). Electronic Brokerage and Electronic Auction: The Impact of IT on Market Structures, Proceedings of the 29th Annual Hawaii International Conference on System Science, 397-406.
  • http://csdl2.computer.org/comp/proceedings/hicss/1996/7333/00/73330 397.pdf/(05.05.2007)
  • MAAMAR, ZAKARIA. (2002). Association of users with Software agents in e-commerce, Electronic Commerce and Applications 1, 104-112.
  • MACINNIS, BO. (2003). Transaction Costs and Organic Marketing: Evidence from U.S. Organic Produce Farmers, 1-46.
  • http://are.berkeley.edu/courses/envres_seminar/f2003/bo_organic1020.p df, (18.07.2007).
  • MELESE, FRANCOIS, FRANK, RAYMOND E. (2005). A New Guide to Government’s “Make-or- Buy” Decisions: Levering Transaction Costs Economics (TCE), Defense Resources Management Institute, Working Paper Series, 1-40.
  • MOHTADI, HAMID VE KINSEY, JEAN D. (2005). Information Exchange and Strategic Behavior in Supply Chains: Application to the Food Sector, American Journal of Agricultural Economics, Volume 87 (3), 582-599.
  • NOVAK, SHARON, EPPINGER, STEVEN D. (2001). Searching By Design: Product Complexity and the Supply Chain, Management Science, Vol. 47, No.1, 189-204.
  • ÖZGENER, ŞEVKİ. (2004). Kobi’lerin E-Ticarette Karşılaştıkları Sorunların Çözümüne Yönelik Alternatif Stratejiler, Öneri Dergisi, Marmara Üniversitesi Sosyal Bilimler Enstitüsü Hakemli Dergisi, Cilt: 6. Sayı: 22, 167-181.
  • PORTER, MİCHAEL E. (2000). Rekabet Stratejisi (Competitive Strategy), Birinci Basım, Çev. Gülben Ulubilgen, Sistem Yayıncılık.
  • RABINOVICH, ELIOT, BAILEY, JOSEPH P. VE CARTER, CRAIG R. (2003). A Transaction-Efficiency Analysis of an Internet Retailing Supply Chain in the Music CD Industry, Decision Sciences, Vol. 34, No. 1, 131-172.
  • REILEY, LUCKİNG DAVİD VE SPULBER, DANİEL F.. (2000). Business – to- Business Electronic Commerce, Vanderbilt University Working Paper, 1-29.
  • http://www.vanderbilt.edu/Econ/wparchive/workpaper/vu00- w16.pdf,(12.06.2007).
  • REILEY, DAVİD LUCKİNG VE SPULBER, DANİEL F. (2001). Business-to-Business Electronic Commerce, The Journal of Economic Perspectives, Vol. 15, No. 1., 55-68.
  • SASHI, C. M. VE LEARY, BAY. (2002). The Role of Internet Auctions in the Expansion of B2B Markets, Industrial Marketing Management, 31, 103-110.
  • SEVCHENKO, ALEXANDER,A. VE SHEVCHENKO, OLEKSANDR O. (2005). B2B Hubs in Emerging Landscape of Knowledge Based Economy, Electronic Commerce Research and Aplications, Vol. 4, Issue 2, 113-123.
  • SHANE, SCOTT (2001). Technology Regimes and New Firm Formation, Management Science, Vol. 47, Issue 9, 1173-1190.
  • SIMON, A. HERBERT. (1985). Human Nature in Politics: The Dialogue of Psychology with Political Science, The American Political Science Review, Vol. 79, No. 2, 293-304.
  • SIMON, A. HERBERT. (1991). Bounded Rationality and Organizational Learning, Organization Science, Vol. 2, No. 1, 125-134.
  • SIMON, A. HERBERT. (1993). Altruism and Economics, The American Economic Review, Vol. 83, No. 2, 156-161.
  • STICKER, S., SUMNER, D. A. ve MUELLER, R. A. E. (2003). Wine on the Web in a Global Market: A Comparison of E-commerce Readness and Use in Australia, California and Germany, EFITA Conference, Debrecen, Hungary, 253-263, http://www.date.hu/efita2003/centre/pdf/0309.pdf, (23.09.2007).
  • STIGLER, J. GEORGE. (1961). The Economics of Information, The Journal of Political Economy, Vol. 69, No. 3, 213-225.
  • STIGLER, GEORGE J. (1968). The Organization of Industry, The University of Chicago Press, Chicago and London.
  • STRÖBEL, Michael. Effects of Electronic Markets on Nagotiation Processes, IBM Research, Zurich Research Laboratory, 1-8, http://www.researchworkx.de/mis/publications/ECIS_2000.pdf, (20.05.2007).
  • THOMPSON, S. H. TEO VE YUANYU, YU. (2005). Online Buying Behavior: a Transaction Cost Economics Perspective, The International Journal of Management Science, Omega, Vol. 33, No. 5, 451-465.
  • TREVINO, LINDA KLEBE, WEBSTER, JANE VE STEIN, ERIC W. (2000). Making Connections: Complementary Influences on Communication Media Choices Attitudes, and Use, Organization Science, Vol. 11, No. 2, 163-182.
  • TRULL, G. SAMUEL. (1966). Some Factors Involved in Determining Total Decision Success, Management Science, Vol. 12, No. 6, Series B, Managerial., B270-B280.
  • TÜİK. (2004). (Başbakanlık Türkiye İstatistik Kurumu), http://www.tuik.gov.tr/PreHaberBultenleri.do?id=275&tb_id=4, (06.03.2007).
  • VISSER, EVERT-JAN VE LANZENDORF, MARTIN., (2004). Mobility and Accessibility Effects of B2C E-Commerce: A Literature Review, Tijdshrift voor Economische en Socialepü Geografie, Vol: 95, No:2, 189-205.
  • WILLIAMSON, OLIVER E. (1981). The Economics of Organization: The Transaction Costs Approach, The American Journal of Sociology, Vol. 87, No. 3, 548-577.
  • WILLIAMSON, OLIVER E. (1991). Strategizing, Economizing, and Economic Organization, Strategic Management Journal, Vol. 12, Special Issue: Fundamental Research Issues in Strategy and Economics, 75- 94.
  • WILLIAMSON, OLIVER E. (1993). Opportunism and Its Critics, Managerial and Decision Economics, Vol. 14, No. 2, 97-107.
  • ZAHEER, SRILATA VE MANRAKHAN, SHALINI. (2001). Concentration and Dispersion in Global Industries: Remote Electronic Acces and the Location of Economic Activities, Journal of International Business Studies, Vol. 32, No. 4., 667-686.