Emre YAŞAR, Nesrin AYDIN ALAKUŞ, Bilal Nadir ALKAN, Harun Reşit GÜNDOĞAN

Örgütsel Dedikodu, Duygusal Tükenme ve İşbirliği Arasındaki İlişkilerin İncelenmesi: Turizm Akademisyenleri Örneği

Bu araştırma ile birlikte örgütsel dedikodu araştırmalarına farklı bir bakış açısı kazandırılması hedeflenmektedir. Örgüt içi duygu ve davranışlar kapsamında örgütsel iş dedikodusunun hem olumlu hem olumsuz etkililiğini gösterebilmek de bir diğer hedeftir. Bu araştırmada, olumsuz ve olumlu iş dedikodusunun duygusal tükenme ve iş birliği üzerine etkileri incelenmiştir. Ayrıca duygusal tükenmenin iş birliği üzerindeki etkisi de incelenmiştir. Araştırmanın evrenini, Türkiye’deki üniversitelerin turizm bölümlerindeki akademisyenler oluşturmaktadır. Araştırma kapsamında, çevrimiçi bir platform üzerinden anket formu hazırlanmış ve 16 Ocak- 30 Mart 2023 tarihleri arasında uygulanmıştır. Anket formu, akademisyenlere elektronik posta aracılığıyla gönderilmiş ve 489 akademisyen katılım sağlamıştır. Analiz sonuçlarına göre olumsuz iş dedikodusu duygusal tükenmeyi pozitif ve anlamlı bir şekilde etkilemektedir. Olumlu iş dedikodusu ise duygusal tükenme üzerinde anlamlı bir etkiye sahip değildir. Olumsuz iş dedikodusu iş birliğini negatif ve anlamlı bir şekilde etkilemektedir. Olumlu iş dedikodusu ise iş birliğini pozitif ve anlamlı bir şekilde etkilemektedir. Duygusal tükenme iş birliğini negatif ve anlamlı bir şekilde etkilemektedir.

Anahtar Kelimeler:

Örgütsel Dedikodu, Duygusal Tükenme, İş birliği, Örgütsel Davranış, Akademisyenler

Examining the Relationships Between Organizational Gossip, Emotional Exhaustion and Collaboration: The Case of Tourism Academics

This study aims to bring a different point of view to research on organizational gossip. Another aim is to show organizational work gossip’s positive and negative effects on organizational emotions and behavior. This study examined the effects of negative and positive work gossip on emotional exhaustion and collaboration. The impact of emotional exhaustion on collaboration was also discussed. The research universe consists of the academic staff in the tourism departments of the Turkish universities. A questionnaire form was prepared on an online platform and administered between 16 January and 30 March 2023. The questionnaire was sent to the academics via e-mail, and 489 academics participated. According to the analysis results, negative work gossip has a positive and significant effect on emotional exhaustion. Positive work gossip does not significantly affect emotional exhaustion. Negative work gossip has a negative and significant impact on collaboration. In contrast, positive work gossip positively and significantly affects collaboration. Emotional exhaustion has a negative and significant effect on collaboration.

Keywords:

Organizational Gossip, Emotional Exhaustion, Collaboration, Organizational Behavior, Academicians,

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