Effects of Knowledge Management Environment on Information Behaviors and Information Outcomes: An Empirical Study

Bu çalışmada temel amaç, bilgi yönetiminin şekillendirdiği işletme içi çevresel ortamın, bilgi yönetimi ile ilgili olarak oluşan çalışanların davranış ve değerleri ile bilgi Manımının sonuçlan üzerindeki etkilerini belirlemeye çalışmaktır. Aynı zamanda, bilgi yönetimi kökenli davranış ve değerlerin, bilgi yönetimi uygulamalarının sonuçlan üzerindeki etkileri de belirlenmeye çalışılacaktır. Bu amaca yönelik olarak gerçekleştirilen araştırmada anket yöntemi kullanılmış ve Pakistan'ın büyük bir hayat sigortası işletmesinin farklı bölge müdüriüklerinde çalışan 400'den fazla yönetici ve destek personeline hazırlanan soru formu dağıtılmıştır. Arastana sonuçlarına göre, bilgi yönetimi ortamı; hem işletmelerin performansını biçimlendiren etkin bilgi kullanımı, hem de bilgi yönetimi kaynaklı davranış ve değerler üzerindeki etkileri bakımından önemli bir değişkendir. Aynca bilgi kaynaklı davranış ve değerlerin de, bügikdlarürnının sonuçlan üzerinde pozitif yönde bir elkisi vardır.
Anahtar Kelimeler:

Pakistan

İşletmelerde Bilgi Yönetimi Ortamının, Bilgi Yönetimi ile İlgili Davranış ve Bilgi Kullanımının Sonçları Üzerineki Etkilerine Yönelik Bir Araştırma

The main purpose of this paper is to explore the effect of knowledge management environment on information behaviors and values and information use outcomes in an insurance based large corporation. This study also attempts to find the influence of information behaviors and value on information use outcomes. A quantitative research design was employed Data were collected through survey instrument by visiting over 400 participants comprising professional, administrative and support staff working in various zonal offices of life Insurance Corporation. The research results indicate that the knowledge management environment is critical to both effective information use in shape of achieving performance results and influencing information behaviors and values. Moreover, information behaviors arid values positively impactthe information use outcomes.
Keywords:

Pakistan,

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