HASTANELERDE YALIN ALTI SİGMA UYGULAMALARININ VERİMLİLİK VE PERFORMANSA ETKİSİ; BİR SİSTEMATİK DERLEME

Yalın Altı Sigma, yalın ve Altı Sigma metodolojilerinin bir kombinasyonudur. Sağlık hizmetlerinde Yalın Altı Sigma “sürecin standart ideali, hataların ortadan kaldırılması ve sonuç olarak süreç performansının iyileştirilmesi ve olası sapmaların nedenlerinin tanımlanması”dır. Bu sistematik derleme hastanelerde Yalın Altı Sigma uygula-malarının verimliliğe ve performansa etkisini irdeleyen çalışmaları incelemek amacıyla yapılmıştır. Yapılan siste-matik tarama ve dahil edilme ve hariç tutulma kriterlerinin uygulanmasından sonra 11 çalışma incelenmiştir. Yapı-lan tarama ve inceleme sonucunda derlemeye alınan tüm çalışmalarda uygulanan Yalın Altı Sigma metodolojisi-nin başarılı sonuçlar verdiği net bir şekilde görülmüştür. Hatayı azaltmaya ve prosesleri sadeleştirmeye odaklanan bu metodolojinin klinik kalite, bekleme süresi ve yatış süresi gibi hastane verimliliği ve performansı göstergelerini iyileştirmiştir.

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