Oktay EMIR, Didem PAŞAOĞLU BAŞ

IMPACT OF THE SERVICE QUALITY OF TURKISH THERMAL HOTEL ENTERPRISES ON CUSTOMER LOYALTY

IMPACT OF THE SERVICE QUALITY OF TURKISH THERMAL HOTEL ENTERPRISES ON CUSTOMER LOYALTY

Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi

2013-Cilt: 16 - Sayı: 30

185-202

thermal hotels, service quality, loyalty, service dimensions, Turkey

186110