Investigating the Mobile Learning Readiness Level of Managers in the Digital Transformation Process of Companies : An Empirical Study

İşletmeler, dijital dönüşüm süreçleriyle birlikte tüm organizasyonel süreçlerinde bir değişim sü-recinden geçmektedir. Mobil cihazlar, giderek artan oranda insanların günlük hayatlarına farklı akıllı cihazlar olarak ve eğitim süreçlerine de mobil öğrenme şeklinde girmektedir. Teknoloji alanın-daki bu gelişmeler, dijital dönüşüm sürecinde yer alan işletmelerde de etkili olmaktadır. Gelişmiş ülkelerdeki bu eğilimler, gelişmekte olan ülkelerde de yaygınlaşmaktadır. Bu çalışmada Türkiye’de restoran sektöründe yer alan tanınmış bir işletmede çalışan 109 yöneticinin mobil öğrenme süreçleri ve bu yöneticilerin mobil öğrenmeye hazırbulunuşluklarını etkileyen faktörler incelenmiştir. SmartPLS 3 kullanılarak ilişkileri incelemek için kısmi en küçük kareler (PLS) yöntemi kullanılmıştır. Analizler sonucunda yöneticilerin mobil öğrenme kabulü sürecinde, kolaylaştırıcı şartlar ve sosyal etki değişkenlerinin davranışsal niyet değişkenini pozitif ve anlamlı bir şekilde etkilediği görülmüştür. Ayrıca kontrol değişkenleri arasında sadece internette akıllı telefon ile internette geçirilen süre için istatistiksel olarak anlamlı bir fark olduğu belirlenmiştir. Bu sonuçlar literatürdeki sonuçlarla genel olarak uyumludur. Bu durum aynı zamanda, mobil öğrenmenin dijital dönüşüm çerçevesinde, ülkemizdeki işletmeler açısından gelecekteki potansiyeline dikkat çekmektedir. Bu çalışmanın farklı sektörlerde yapılması ile ülkemizde bu konudaki farkındalık artırılabilir.

Anahtar Kelimeler:

Dijital Dönüşüm, Mobil Öğrenme, Kişisel Yenilikçilik, Davranışsal Niyet.

Investigating the Mobile Learning Readiness Level of Managers in the Digital Transformation Process of Companies : An Empirical Study

Companies are undergoing a process of change in all organizational processes along with digital transformation processes. Mobile devices are increasingly entering people’s daily lives as different smart devices and educational processes in the form of mobile learning. These developments in the field of technology are also effective in companies involved in the digital transformation process. These trends in developed countries are also becoming widespread in developing countries. In this study 109 managers working in a well-known company in the restaurant sector in Turkey to mobile learning processes and the factors affecting their readiness for mobile learning were examined. A partial least squares (PLS) path modeling approach is employed to examine relationships using SmartPLS 3. As a result of the analyses, facilitating conditions and social influence variables were found to have a positive effect on the behavioral intention during the acceptance process of managers’ mobile learning. In addition, it was found that among the control variables, there was a statistically significant difference only for time spent on the Internet with a smartphone. These results are generally consistent with the findings in the literature. This situation simultaneously draws attention to the future potential of mobile learning in terms of companies in our country in the context of digital transformation. With the implementation of this study in different sectors, the awareness of this issue in our country can be increased.

Keywords:

Digital Transformation, Mobile Learning, Personal Innovativeness, Behavioral Intention.,

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