İŞYERİNDE ZORBALIK

İşyerinde zorbalık olgusu, bir bireye bir veya birkaç kişi tarafından sistemli biçimde yöneltilen, düşmanca ve ahlak dışı bir iletişime dayanır. Zorbalıkla karşılaşan birey, oldukça sık görülen ve uzun bir sürece yayılan kötü davranışların hedefi olur. Örgütsel ve bireysel faktörlerle ilişkili olan bu davranışlar doğrudan veya dolaylı ve işle ilgili veya kişisel nitelikte eylemler olarak gruplanabilir. Tekrarlanan olumsuz davranışlarla karşılaşan kişi, kendisini dışlanmış, aşırı çalışmaya zorlanmış ve kişilik haklan, mesleki statüsü ve sağlığı açısından zedelenmiş hisseder. Zorbalığın hedefi olan birey, hem kendisi hem de örgüt için ciddi sonuçlar doğurabilecek fiziksel ve psikolojik sorunlarla yüz yüze gelir. Karar verme konumlanndaki yöneticilerin zorbalığın önlenmesi için sistem geliştirme konusuna önem vermeleri beklenmektedir.

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Zorbalık

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