The ethical attitudes for nursing care of nursing students and their ability to manage patient expectations

The literature lacked research examining the ethical attitudes of nursing students in nursing care and their ability to manage patient expectations. This study aimed to determine the relationship between nursing students’ ethical attitudes in providing care and their ability to manage patient expectations. This descriptive-correlational study was carried out in the nursing school a university located in eastern region of Turkey. The population of the study consisted of 1254 students studying at nursing school. The sample consisted of 400 students. The data were collected using the Participant Information Form, Ethical Attitude Scale for Nursing Care and Ability of the Managing Patient Expectations Scale. Descriptive statistics, MANOVA, Correlation and the Cronbach’s Alpha reliability analysis were used to evaluate the data. Within the scope of the study, students’ ethical attitudes in nursing care and their ability of the managing patient expectations were found to be at high levels. On the other hand, it was found that the ethical attitude in nursing care had a significant and positive effect on the ability to manage patient expectations. The results of the study indicate that a nurse’s ethical attitude is a significant factor that predicts their ability to manage patient expectations.

PDF

___

1. Gonella S, Basso I, De Marinis MG, et al. Good end-of-life care in nursing home according to the family careers’ perspective: A systematic review of qualitative findings. J Palliat Med. 2019;33:589-606.
2. Hylen U, Engström I, Engström K, et al. Providing good care in the shadow of violence-an interview study with nursing staff and ward managers in psychiatric inpatient care in Sweden. Issues Ment Health Nurs. 2019;40: 148-57.
3. Bratz JKA, Sandoval-Ramirez M. Ethical competences for the development of nursing care. Rev Bras Enferm. 2018;71:1810-14.
4. Suhonen R, Stolt M, Habermann M, et al. Ethical elements in priority setting in nursing care: A scoping review. Int J Nurs Stud. 2018;88:25-42.
5. Xavier KF, Mmusi-Phetoe R, Thupayagale-Tshweneagae G. Nurses' Perception of Ethics and Legal Training of Nurses in Ghana. Int J Nurs Education. 2019;11:191-4.
6. Topaz M, Lisby M, Morrison CR, et al. Nurses' Perspectives on Patient Satisfaction and Expectations: An International Cross‐Sectional Multicenter Study With Implications for Evidence‐Based Practice. Worldviews Evid Based Nurs. 2016;13:185-96.
7. Berhane A, Enquselassie F. Patient expectations and their satisfaction in the context of public hospitals. Patient Prefer Adherence. 2016;10:1919.
8. Karaca A, Durna Z. Patient satisfaction with the quality of nursing care. Nurs Open. 2019;6,535-45.
9. Ozciftci S, Akin DE. Developing an Ethical Attitude Scale in Nursing Care [master’s thesis]. Izmir, Izmir Kâtip Çelebi University Institute of Health Sciences, 2020. (in Turkish)
10. Micoogullari A, Ayberk B, Akbas U. Development of the ability to manage patient expectations scale: a validity and reliability study. J Exercise Therapy Rehabilitation. 2017;4:76-8. (in Turkish)
11. Comrie RW. An analysis of undergraduate and graduate student nurses' moral sensitivity. Nurs Ethics. 2012;19:116-27.
12. Bayrak EA, Eren Fi̇danci B, Yildiz D. Evaluation of Moral Maturity and Ethical Sensitivity in Nursing Students. University of Health Sciences J Nurs. 2019;1:84-91. (in Turkish)
13. Aydin Y, Dikmen Y, Kalkan SC. Investigation of Midwifery Students' Ethical Sensitivity in Patient Care Practices. J Contemporary Med. 2017;7:168-74.
14. Park M, Kjervik D, Crandell J, et al. The relationship of ethics education to moral sensitivity and moral reasoning skills of nursing students. Nurs Ethics. 2012;19,568-80.
15. Gurdogan EP, Aksoy B, Kinici E. Ethical sensitivity levels of nursing students and their relationship with professional values. J Health Nurs Management. 2018;5:147-54.
16. Gul S, Duru-Aşiret G, Bayrak-Kahraman B, et al. Investigation of Ethical Decision Making Levels of Nursing Students Who Take and Don't Take Ethics Lessons. Turkish J Res Development Nurs. 2013;15:23-31. (in Turkish)
17. Kucuk S, Uysal N, Calbayram NC, et al. Determination of ethical decision making levels and affecting factors of nursing students. Acibadem University Health Sci J. 2017:157-62. (in Turkish)
18. Yalcin N, Asti T. Nurse-patient interaction. J Istanbul University Florence Nightingale School Nurs. 2011;19:54-9. (in Turkish)
19. Arslanoglu A, Tabur A. The effect of conscientious intelligence on the ability to manage patient expectations: Example from a university hospital. Med. 2019;8:1017-24.
20. Inanici S, Yardimci G, Bi̇natami̇r Y, et al. The relationship between 5, 6th and 6th grade students of the Faculty of Medicine and their experiences of violence against physicians with education, patient expectation and coping styles. Medical Education World. 2020;19:73-88.