KAMU ÖRGÜTLERİNDE TOPLAM KALİTE YÖNETİMİ UYGULANMASI: OLUMLU PERSPEKTİFLER VE OLASI ZORLUKLAR

Kamu Örgütlerinde Toplam Kalite Yönetimi Uygulaması: Olumlu Perspektifler Ve Olası Zorluklar

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