The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology

The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology

The aim of this paper is to examine how new technologies shape the experience of the tourist. This is to further the

___

  • Andereck, K., Bricker, K. S., Kerstetter, D., & Nickerson, N. P. (2006). Connecting experiences to quality: Understanding the meanings behind visitor’s experiences. In G. Jennings, & N. P. Nickerson (Eds.), Quality tourism experiences (pp. 81-98). Oxford: Elsevier ButterworthHeineman.
  • Bandelli, A. (2010). Virtual spaces and museums. In R. Parry (Ed.), Museums in a digital age (pp. 148-152). London: Routledge.
  • Bhatt, G. D. (2001). Knowledge management in organisations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75.
  • Gretzel, U., & Jamal, T. (2009). Conceptualizing the creative tourist tourist class: Technology, mobility, and tourism experiences. Tourism Analysis, 14, 1-11.
  • Holloway, J. C. (1981). The Guided Tour: A Sociological Approach. Annals of Tourism Research, VIII(3), 377- 402.
  • Jennings, G., Polovitz Nickerson, N., & (eds). (2006). Quality Tourism Experiences. Oxford: Elsevier.
  • Karayilan, E. & Cetin, G. (2016). Tourism Destination: Design of Experiences. In the Handbook of Managing and Marketing Tourism Experiences (pp. 65-83). Emerald Group Publishing Limited.
  • Kulakoğlu-Dilek, N., Kızılırmak, İ., & Dilek, S. E. Virtual Reality or Just Reality? A SWOT Analysis of the Tourism Industry. Journal of Tourismology, 4(1).
  • Morris, M. G., & Venkatesh, V. (200). Age differences in technology adoption decisions: Implications for a changing workforce. Personnel Psychology, 53, 375-403.
  • Oxford (2017) a. “Experience”. Retrieved from https://en.oxforddictionaries.com/definition/ experience. 21.09.2018
  • Oxford (2017) b. “Inter-”. Retrieved from https://en.oxforddictionaries.com/definition/inter-. 21.09.2018
  • Oxford (2017) c. “Quality”. Retrieved from https://en.oxforddictionaries.com/definition/quality. 21.09.2018
  • Pine, J & Gilmore, J. H. (1999). The experience economy: Work is a theater and every business a stage. Boston, MA: Harvard Business Press.
  • Rabotić, B. (2010). Tourist Guides in Contemporary Tourism. (pp. 353-364). Sarajevo: Philip NoelBaker University.
  • Rossou, M. (2010). Learning by doing and learning through play: an exploration of interactivity in virtual environments for children. In R. Parry (Ed.), Museums in a digital age (pp. 247-265). London: Routledge.
  • Sheng, C., & Chen, M. (2012). A study of experience expectations of museum visitors. Tourism Management, 33, 53-60.
  • Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management, 24, 35-43.
  • Wang, D., Xiang, Z., & Fesenmaier, D. R. (2014). The Role of Smartphones in Mediating the Touristic Experience. Annals of tourism research, 48, 11-26.
  • Weidenfeld, A., Williams, M., & Butler, R. (2010). Knowledge transfer and innovation in the visitor attraction sector. Annals of Tourism Research, 37(3), 604-626.
  • Weiler, B., & Black, R. (2014). Tour Guiding Research: Insights, Issues and Implications (62 ed.). Channel View Publications.