ÇATIŞMA YÖNETİM STİLLERİNİN ÖNCÜLLERİNE YÖNELİK BİR ARAŞTIRMA: BİLİNÇLİ FARKINDALIK VE DUYGUSAL ZEKANIN ROLÜ

Amaç: Bilinçli farkındalık dikkatle ve olumlu bir tutumla ana odaklanmak olarak tanımlanmaktadır. Bilinçli farkındalık Budizm kökenli bir kavram olup Kabat-Zinn (2005) tarafından bilim dünyasına kazandırılmış ve psikoloji, işletme, sağlık bilimleri, rehberlik ve psikolojik danışmanlık gibi farklı alanlarda etkileri incelenmiştir. Bilinçli farkındalığın bireylerin tutum ve davranışlarında olumlu etkileri olduğu çok sayıda araştırma tarafından tespit edilmiştir. Bilinçli farkındalığın yeterince ilişkilendirilmediği bir konu da çatışma yönetimidir. Bu araştırmada bilinçli farkındalığın işbirlikçi çatışma yönetimi stillerine olan etkisinde duygusal zekânın aracı rolü incelenecektir.Yöntem: Araştırmada kolayda örneklem yöntemi ile kamu ve özel sektörde çalışan 193 beyaz yaka personelden veri toplanmıştır. Bulgular: Bilinçli farkındalık ile problem çözücü ve uzlaşmacı çatışma yönetim stilleri arasında anlamlı ilişkiler olduğu bulunmuştur. SPSS Process Macro eklentisi ile yapılan ara değişken analizi sonucunda duygusal zekanın aracı rolü olmadığı anlaşılmıştır. Sonuç: Bilinçli farkındalığın işbirlikçi çatışma stillerini yordadığı görülmüştür. Araştırmanın teorik katkıları tartışılmış ve uygulamacılara öneriler verilmiştir. 

A STUDY ON THE ANTECEDENTS OF CONFLICT MANAGEMENT STYLES: THE ROLE OF MINDFULNESS AND EMOTIONAL INTELLIGENCE

Aim: Mindfulness means focusing on the moment with attention and a positive attitude. It is a Buddhist concept that was secularized by Kabat-Zinn (2005) and brought to the world of science, and its effects in different areas such as psychology, business administration, health sciences, guidance, and psychological counseling were studied. Numerous studies have found that mindfulness has positive effects on an individual’s attitudes and behaviors. A less studied concept regarding the influence of mindfulness is conflict management styles. In this research, the mediating role of emotional intelligence on the relationship between trait mindfulness and cooperative conflict management styles was determined.Method: Data were collected from 193 white-collar personnel who are employed in the public and private sectors using the convenience sampling method.Findings: Trait mindfulness was related to integrating and compromising conflict management styles. The mediation analysis was conducted with SPSSS Process Macro and it was found that emotional intelligence didn’t act as a mediator.Results: The integrating and compromising styles predict trait mindfulness. The theoretical contributions of the research were discussed and suggestions were given to the practitioners.

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