Güler YANIK

38981

İşyeri Kıskançlığı ile İşten Ayrılma Niyeti İlişkisinde Hissedilen Stres ve İşyeri Nezaketsizliğinin Aracılık Rolü

Çalışmanın amacı işyeri kıskançlığı ve işten ayrılma niyeti ilişkisini belirlemek,ve bu ilişkide hissedilen stres ve işyeri kabalığının aracılık rolünü ortaya koymaktır. Bu amaçla Ankara ilinde bulunan üç kamu kurumu anakütle olarak belirlenmiştir. Bu kamu kurumlarından tesadüfi örneklem yöntemi ile belirlenen 428 çalışanın oluşturduğu örneklemden, anket tekniği aracılığı ile veriler toplanmıştır. Araştırmanın hipotezlerinin test edilmesinde Yapısal Eşitlik Modeli kullanılmıştır. Analiz sonuçları bağımsız değişken olan işyeri kıskançlığının, hissedilen stres, işyeri kabalığı ve işten ayrılma niyetini pozitif yönde anlamlı bir şekilde yordadığı yönündedir. Hissedilen stres ve işyeri kabalığı da işten ayrılma niyetini, pozitif yönde anlamlı bir şekilde yordamaktadır. Hissedilen stresin işten ayrılma niyeti üzerindeki etkisinin, işyeri kabalığının işten ayrılma niyeti üzerindeki etkisine oranla daha fazla olduğu görülmüştür. Araştırmada işyeri kıskançlığı işten ayrılma niyeti ilişkisinde hissedilen stres ve işyeri kabalığının tam aracılık etkisine sahip olduğu sonucuna varılmıştır. Aracılık ilişkisinde hissedilen stresin iş yeri kabalığına oranla daha yüksek bir etkisi olduğu görülmüştür.
Anahtar Kelimeler:

işyeri kıskançlığı, hissedilen stres, işyeri kabalığı, işten ayrılma niyeti, sosyal karşılaştırma teorisi

The Mediation Role of Felt Stress and Workplace Incivility in the Relationship between Workplace Envy and Turnover Intention

The aim of the study is to determine the relationship between workplace envy and turnover intention, and to reveal the mediating role of felt stress and workplace incivility in this relationship. For this purpose, three public institutions in Ankara province were determined as the main population. Data were collected from a sample of 428 employees determined by random sampling method from these public institutions, by means of a survey technique. Structural Equation Model was used to test the hypotheses of the research. The results of the analysis show that workplace envy, which is the independent variable, positively predicts the felt stress, workplace incivility and turnover intention. Felt stress and workplace incivility also predicted turnover intention in a positive and significant way. It was observed that the effect of stress on turnover intention was higher than the effect of workplace incivility on turnover intention. In the study, it was concluded that the felt stress and workplace incivility had a full mediating effect in the relationship between workplace envy and turnover intention. It has been observed that the stress felt in the mediation relationship has a higher effect than workplace incivility.
Keywords:

workplace envy, felt stress, workplace incivility, turnover intention, social comparison theory,

PDF

___

  • Akdemir, M., Sağbaş, M., & Sürücü, L. (2022). Job Stress and Turnover Intention in The Hotel Employees. Journal of Tourism and Gastronomy Studies, 10(1), 1-10.
  • Andersson, L., & Pearson, C. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452-471.
  • Barling, J. (1996). The prediction, experience, and consequences of workplace violence. G. VandenBos, & E. Bulatao (Dü) içinde, Violence on the job: Identifying risks and developing solutions (s. 29-49). Washington, DC: American Psychological Association.
  • Cortina, L., & Magley, V. (2001). Incivility in the Workplace: Incidence and Impact. Journal of Occupational Health Psychology, 6(1), 64-80.
  • Doğan, K., & Vecchio R. P. (2001). Managing employee envy in the workplace. Compensation and Benefits Review, 33(2), 57-64.
  • Erdil, O., & Müceldili, B. (2014). The Effects of Envy on Job Engagement and Turnover Invention. 10th International Strategic Management Conference, (s. 447-454).
  • Folkman , S., & Lazarus, R. (1988). Coping As A Mediator of Emotion. Journal of Personality and Social Psychology, 54(3), 466-475.
  • Foster, G. M. (1972). The Anatomy of Envy: A Study in Symbolic Behavior. Current Anthropology, 13, 165-202.
  • Ghadi, M. (2018). Empirical examination of theoretical model of workplace envy: evidences from Jordan. Management Research Review, 41(12), 1438-1459.
  • Greenberg, J. A.-J. (2007). Social comparison processes in organizations. Organizational Behavior and Human Decision Processes, 102(1), 22-41.
  • Hilal, O. (2022). The Role of Organizational Stress in the Relationship Between Leader–Member Exchange and Workplace Envy. Business Perspectives and Research, 1-15.
  • Karagöz, Y. (2019). Bilimsel araştırma Yöntemleri ve Yayın Etiği. Ankara: Nobel.
  • Koopman, J., Lin, S.-H., Lennard, A., Matta, F., & Johnson, R. (2020). My coworkers are treatedmore fairly than me! A self-regulatory perspective on justice social comparisons. Academy ofManagement Journal, 63(3), 857-880.
  • Küçük, A., & Taştan , S. (2020). The examination of the impact of workplace envy on individual outcomes of counterproductive work behavior and contextual performance: The role of self-control. Suleyman Demirel University Journal of Faculty of Economics and Administrative Sciences, 24(3), 735-766.
  • Lawrence, T., & Robinson, S. (2007). Ain't misbehavin':Workplace deviance as organizational resistance. Journal of Management, 33, 378-394.
  • Lee, K., & Duffy, M. (2019). A functional model of workplace envy and job performance: When do employees capitalize on envy by learning from envied targets? Academy of Management Journal, 62(4), 1085-1110.
  • Li, M., Xu, X., & Kwan, H. (2021). The antecedents and consequences of workplaceenvy: A meta-analytic review. Asia Pacific Journal of Management.
  • Lim, S., Cortina, L., & Magley, V. (2008). Personal and workgroup incivility: impact on work and health outcomes. Journal of Applied Psychology, 93(1), 95–107.
  • Mao, Y., He, J., & Yang, D. (2021). The dark sides of engaging in creative processes: Coworker envy, workplace ostracism, and incivility. Asia Pacific Journal of Management, 38, 1261-81.
  • Menon, T., & Thomson, L. (2010). Envy at work. Harvard Business Review, 88(4), 74-79.
  • Mishra, P. (2009). Green-Eyed Monsters in The Workplace: Antecedents and Consequences of Envy. Academy of Management, 1, 1-8.
  • Namin, B. H., Ogaard, T., & Roislien, J. (2022). Workplace Incivility and Turnover Intention in Organizations: A Meta-Analytic Review. Int. J. Environ. Res. Public Health, 19(1)(25). doi:https://doi.org/10.3390/ijerph19010025
  • Nielsen, M., Rugulies, R., Christensen, K., Smith-hansen, L., Bjorner, J., & Kristensen, T. (2004). Impact of the psychosocial work environment on registered absence from work: A two-year longitudinal study using the IPAW cohort. Work&Stress, 18(4), 323-335.
  • Parrott, W., & Rodriguez-Mosquera, M. (2008). On the pleasures and displeasures of being envied. R. Smith içinde, Envy Theory and Research (s. 117-132). New York, NY: Oxford University Press.
  • Parrott,, W., & Smith, R. (1993). Distinguishing the experiences of envy and jealousy. Journal of Personality and Social Psychology, 64, 906-920.
  • Pearson, C., & Porath, C. (2009). The cost of bad behavior: How incivility is damaging your business and what to do about it. New York: Penguin.
  • Podsakoff, N., LePine, J., & LePine, M. (2007). Differential Challenge Stressor–Hindrance Stressor Relationships With Job Attitudes, Turnover Intentions, Turnover, and Withdrawal Behavior: A Meta-Analysis. Journal of Applied Psychology, 92(2), 438-454.
  • Porath, C., & Pearson, C. (2012). Emotional and behavioral responses to workplace incivility and theimpact of hierarchical status. Journal of Applied Social Psychology, 42(S1), 326-357.
  • Porath, C., & Pearson, C. (2013). The price of incivility. Harvard Business Review, 91(1-2), 114-121.
  • Puranik, H., Koopman, J., Vough, H., & Gamache, D. (2019). They want what I’ve got (I think): Thecauses and consequences of attributing coworker behavior to envy. Academy of Management Review, 44(2), 424-449.
  • Reio, T., & Ghosh, R. (2009). Antecedents and Outcomes of Workplace Incivility: Implications for Human Resource Development Research and Practice. Human Resource Development Quarterly, 20(3), 237-264.
  • Sahadev, S., Seshanna, S., & Purani, K. (2014). Effects of competitive psychological climate, work family conflict and role conflict on customer orientation: the case of call centre employees. Journal of Indian Business Research, 55(1), 70-84.
  • Schilpzand, P., De Peter, I., & Erez, A. (2016). Wordplace incivilty a review of the literature and agenda for future research. Journal of Organizational Behavior, 37, S57–S88.
  • Shaw, J., Duffy, M., Scott, K., Tepper, B., & Aquino, K. (2012). A Social Context Model of Envy and Social Undermining. The Academy of Management Journal, 55(3), 643-666.
  • Smith, R., & Kim, S. (2007). Comprehending envy. Psychological Bulletin, 133, 46-64.
  • Stevenson, A., & Harper, S. (2006). Workplace stress and the student learning experience. Quality Assurance in Education, 14(2), 167-178.
  • Tai, K., Narayanan, J., & McAllister, D. (2012). Envy as pain: Rethinking the nature of envy and itsimplications for employees and organizations. Academy of Management Review, 37(1), 107-129.
  • Tett, R., & Meyer, J. (1993). Job satisfaction, organizational commitment, turnover intention: Path analyses based on on meta- analytic findings. Personnel Psychology, 46, 259-293.
  • Vecchio, R. (2000). Negative Emotion in the Workplace: Employee Jealousy and Envy. International Journal of Stress Management, 7(3), 161-179.
  • Veiga, J., Baldridge, D., Marko, A., & Czy, L. (2014). Toward greater understanding of the pernicious effects of workplace. The International Journal of Human Resources Management, 25(17), 2364-2381.
  • Wood, J. (1989). Theory and research concerning social comparisons of personal attributes. Psychological Bulletin. 106, 106(2).
İş ve İnsan Dergisi-Cover
  • Yayın Aralığı: Yılda 2 Sayı
  • Başlangıç: 2014
  • Yayıncı: Faruk Şahin
Arşiv
Sayıdaki Diğer Makaleler

Depresyonun Bağlamsal Performans Üzerine Etkisinde İşyerinde Mutluluğun Aracılık Rolü

Şenay KARAKUŞ, Yavuz Sezer OĞUZHAN, Mecbure ASLAN

Örgütlerde Bilgi Saklama Davranışı Ölçeğinin Türkçe’ye Uyarlama Çalışması

Seval AKSOY KÜRÜ, Memduh BEĞENİRBAŞ

İşyeri Kıskançlığı ile İşten Ayrılma Niyeti İlişkisinde Hissedilen Stres ve İşyeri Nezaketsizliğinin Aracılık Rolü

Güler YANIK

Çeşitlilik Algısı Ölçeği: Türkçeye Uyarlama Çalışması

Hande TASA, Nihal MAMATOĞLU