KONTROL ODAĞI, GENEL ÖZ YETERLİK, İŞ TATMİNİ VE ÖRGÜTSEL ADALET ALGISININ ÖRGÜTSEL VATANDAŞLIK DAVRANIŞINA ETKİSİ: ANKARA’DA BULUNAN KAMU KURUMLARINDA BİR ARAŞTIRMA

Örgütsel vatandaşlık davranışı (ÖVD) verimli, etkili ve yüksek performanslı çalışmayı kolaylaştıran önemli bir faktördür. ÖVD, bireylerin örgüte karşı tutum, davranış ve algılarından etkilenmekte, bu bağlamda anılan davranışları etkileyen birçok öncülden söz edilebilmektedir. Bu çalışmada, söz konusu öncüller kapsamında kontrol odağı, genel öz yeterlik, iş tatmini ve örgütsel adalet algısının ÖVD ile ilişkisi kamuda çalışan 156 yönetici üzerinde değerlendirilmiş; daha önce yapılmış çalışmalarda görülen bütüncül yaklaşım konusundaki eksiklikler tamamlanmaya çalışılmıştır. Elde edilen bulgular, bağımsız değişkenlerle örgüte yönelik ÖVD’ler (ÖVD-Ö) arasında bir ilişki olduğunu; ancak, kişilere yönelik ÖVD’lerin (ÖVD-K) sadece öz yeterlikle ilişkisi olduğunu ortaya koymuştur.

Anahtar Kelimeler:

Kontrol odağı, genel öz yeterlik, iş tatmini, örgütsel adalet, örgütsel vatandaşlık davranışı

The Effect of Locus of Control, Generalized Self-Effıcacy, Job Satisfaction and Organizational Justice Perception on Organızational Citizenship Behavior: A Study on Public Sector Employees in Ankara

Organizational citizenship behavior (OCB) is an important factor that promotes efficient, effective and high performance. OCB is affected by individual’s attitudes, behaviors, and perceptions about the organization and in this context; one might mention many antecedents of OCB. In present study, the relation between OCB and locus of control, generalized self-efficacy, job satisfaction and organizational justice perception as antecedents was searched in a group of 156 white-collar employees who were studying in public sector and then it was tried to complete the deficiencies in comprehensive model approach of previous studies. The findings showed that while the independent variables had significant relations with OCBs toward organization (OCB-O), OCBs toward individuals (OCB-I) had relation only with generalized self-efficacy.

Keywords:

Locus of control, generalized self-efficacy, job satisfaction, organizational justice, organizational citizenship behavior,

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