Computer Phobia in Higher Education: A Comparative Analysis of United Kingdom and Turkish University Students

Birçok lisans düzeyindeki program bilgisayarla ilgili belirli yeteneklere sahip olma ya da bu yetenekleri kazanmayı şart koşar ve üniversitenin sunduğu bilgisayar imkânlarından faydalanmak genel akademik başarıyı ve mezuniyet sonrası iş bulma durumunu etkileyebilir. Buna dayanarak bu çalışmada Türk ve Britanyalı lisans öğrencilerin bilgisayar kaygısını Bilgisayar Kaygısı Ölçeği (BKÖ) ve bilgisayar özyeterlik algısı Bilgisayar Düşünce Ölçeği (BGÖ) ile ölçülmüştür. Ülkeler arası grup farklılığı, düzenli olarak bilgisayar kullanma (ya da evde kullanma) ve üniversitedeki bilgisayar imkânlarından faydalanma değişkenlerine bağlı olarak belirlenmiştir. Her iki grupta da önemli oranda öğrenci (%32-33) bilgisayar kaygısına sahip olduklarını dile getirmişlerdir. Fakat Britanya grubundaki öğrencilerin (%41), Türk öğrencilere (%21) göre daha büyük bir yüzdesi kendine dair olumlu bir algıya sahip değildir. İki ölçekteki alt birimler düzeyinde belirlenen kültürel farklılıklar tüm ölçek düzeyinde ortaya çıkmamıştır ve kültürel grupların kendi içinde de gruplar arasında da cinsiyete bağlı farklılıklar belirlenmiştir. Beklendiği gibi, kendini olumlu algılama ile bilgisayar imkânlarını kullanma arasında anlamlı bir ilişki olduğu (r’s = 0 to 0.25, p < .001) ve kaygı ile kaçınma arasında da daha zayıf ama anlamlı (r’s = 0 to -0.18, p < .001)bir ilişkinin olduğu belirlenmiştir. Sonuçlar bilgisayar kullanma güveninin öğrencilerde hâlihazırda var olduğuna dair bir varsayımda bulunmanın doğru olmayacağını göstermiştir. Aynı zamanda grup içi ve gruplar arası farklılıklar bilgisayar etkinlikleri açısından herhangi bir tipik ya da şablon öğrenci profili olmadığını da göstermiştir.

Yüksek Öğretimde Bilgisayar Fobisi: Biritanya ve Türkiye’deki Üniversite Öğrencilerinin Karşılaştırılması

The possession or acquisition of a range of computer skills is an implicit assumption related to many undergraduate study programmes, and use of university computer facilities may impact on overall academic performance and employability beyond graduation. This study therefore tested levels of computer anxiety (CARS) and computer thoughts (CTS) in Turkish and United Kingdom undergraduates with reference to culture group difference, regularity of use (or home use) and use of university computer facilities. A substantial minority of students (32-33%) reported computer anxiety in both groups, but more UK (41%) than Turkish students (21%) were deficient in positive self-concept (CTS). Reference to the subscales in the two measures pinpointed cultural differences disguised at scale level, and gender differences were evident across rather than within culture groups. As expected, positive self-concept was associated with use of computer facilities (r’s = 0 to 0.25, p < .001), and anxiety was associated more weakly with avoidance (r’s = 0 to -0.18, p < .001). Results suggest that computer confidence (implying motivation and engagement) should not be assumed to exist in the agenda for wider participation. Also within and between group differences indicate that there is no typical or stereotypical student profile in approach to computer activity.

___

  • Anthony, L. M., Clarke, M. C., & Anderson, S. J. (2000). Technophobia and personality subtypes in a sample of South African university students. Computers in Human Behavior, 16(1), 31-44. Barnes, S. (2003). Computer mediated communication: Human to human communication across the Internet. New York: Allyn & Bacon. Barrier, T.B., & Margavio, T.M. (1993). Pretest-posttest measure of introductory computer students' attitudes toward computers. Journal of Information Systems Education, 5(3), 1-6.
  • Biggs, J. (1999). Teaching for Quality Learning at University (Buckingham: SRHE & Open University Press). Bozioneleos, N. (2002). Computer interest: A case for expressive traits. Personality and Individual Differences, 33, 427-444.
  • Bozioneleos, N. (2004). Socio-economic background and computer use: the role of computer anxiety and computer experience in their relationship. International Journal of Human-Computer Studies, 61 (5), 725-746
  • Breen, R., Lindsay, R., Jenkins, A., & Smith, P. (2001). The role of information and communication technologies in a university learning environment. Studies in Higher Education, 26(1), 95-114.
  • Brown, S., Tramayne, S., Hoxha, D., Telander, K., Fan, X., & Lent, R. (2008). Social cognitive predictors of college students' academic performance and persistence: A meta-analytic path analysis. Journal of Vocational Behavior, 72(3), 298-308.
  • Brown, T. (2006). Confirmatory factor analysis for applied research. New York: Guildford Press. Bunz, U., Curry, C., & Voon, W. (2007). Perceived versus actual computer-emailweb (CEW) fluency. Computers in Human Behavior, 23(5), 2321-2344.
  • Choi, G., Ligon, J., & Ward, J. (2002). Computer anxiety and social workers: differences by access, use and training. Journal of Technology in Human Services 19(1), 1–12.
  • Chua, S., Chen, D., & Wong, A. (1999). Computer anxiety and its correlates: a meta-analysis. Computers in Human Behavior, 15(5), 609-623.
  • Comber, C., Colley, A., Hargreaves, D.J., & Dorn, L. (1997). The effects of age, gender and computer experience upon computer attitudes. Educational Research, 39(2), 123-133.
  • Dearing, R. (1997). Higher education in the learning society: Report of the National Committee Of Inquiry Into Higher Education, London: HMSO. Dyck, J.L., & Smither, J.A. (1994). Age differences in computer anxiety: the role of computer experience, gender and education. Journal of Educational Computing Research, 10(3), 239-248.
  • Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly, 27(1), 51-90.
  • Gibbs, G. (1992). Improving the quality of student learning. Bristol: Technical and Educational Services. Harrington, D. (2009). Confirmatory Factor Analysis, Oxford University Press, New York. Hembree, R. (1988). Correlates, causes, effects, and treatment of test anxiety. Review of educational research, 58(1), 47.
  • Keating, M. F. (1996).The relationship between technofobia and teachers’ implementation of an elementary school computer-assisted instructional delivery model. A Dissertation on the Doctor of Education. The Graduate School of the University of Florida. UMI Number: 9703555. Klem, L. (2000). Structural equation modeling. In L. Grimm & P. Yarnold (Eds.), Reading and understanding multivariate statistics (Vol. II). Washington, DC: American Psychological Association. Kline, R. B. (2005). Principles and practice of structural equation modeling (2nd ed.). New York: Guilford Press. Küskü, F., Özbilgin, M., & Özkale, L. (2007). Against the tide: Gendered prejudice and disadvantage in engineering. Gender, Work & Organization, 14(2), 109-129.
  • Mahar, D., Henderson, R. & Deane, F. (1997). The effects of computer anxiety, state anxiety and computer experience on users performance of computer based tasks. Personality and Individual Differences, 22(5), 683-692.
  • McDonald, R. P., & Ho, R. H. (2002). Principles and practice in reporting structural equation analyses. Psychological Methods, 7, 64–82.
  • McIlroy, D., Bunting, B., Tierney, K., & Gordon, M. (2001). The relation of gender and background experience to self-reported computing anxieties and cognitions. Computers in Human Behavior, 17(1), 21-33.
  • McIlroy, D., & Bunting, B. (2002). Personality, Behavior, and Academic Achievement: Principles for Educators to Inculcate and Students to Model. Contemporary Educational Psychology, 27(2), 326-337.
  • McIlroy, D., Sadler, C., & Boojawon, N. (2007). Computer phobia and computer self-efficacy: their association with undergraduates' use of university computer facilities. Computers in Human Behavior, 23(3), 1285-1299.
  • Rachman, S. (1998). Anxiety. East Sussex. UK: Psychology Press Ltd., Publishers. Rainer, R., Laosethakul, K., & Astone, M. K. (2003). Are gender perceptions of computing changing over time? Journal of Computer Information Systems, 43(4), 108-114.
  • Ramsden, P. (1992). Learning to teach in higher education. London and New York: Routledge. Rosen, L.D., & Weil, M.M. (1992). Measuring Technophobia. A manual for the administration and scoring of the Computer Anxiety Rating Scale, the Computer Thoughts Survey and the General Attitude Toward Computer Scale. Chapman University, U.S.A. Selwyn, N. (2000). Researching computers and education - glimpses of the wider picture. Computers and Education, 34(2), 93-101.
  • Szajna, B. (1994). An investigation of the predictive validity of computer anxiety and computer attitude. Educational and Psychological Measurement, 54 (4), 926-934.
  • The National Statistics (2007). UK Statistical System. Retrieved November 1, 2007, from http://www.statistics.gov.uk Tekinarslan,E.(2008). Computer anxiety: A cross-cultural comparative study of Dutch and Turkish university students. Computers in Human Behavior, 24(5), 1773-2474.
  • Thorpe, S. J., & Brosnan, M. (2007). Does computer anxiety reach levels which conform to DSM IV criteria for specific phobia? Computers in Human Behavior, 23(3), 1258-1272.
  • Torkzadeh, G., & Van Dyke, T. (2002). Effects of training on Internet self-efficacy and computer user attitudes. Computers in Human Behavior, 18(5), 479- 494.
  • Tsai, C., Lin, S., & Tsai, M. (2001). Developing an Internet attitude scale for high school students. Computers & Education, 37(1), 41-51.
  • Turkish Statistical Institute (TSI) (2007). ICT Usage Statistics: Use of Information Technologies in Households. Retrieved November 20, 2007, from http://www.turkstat.gov.tr/VeriBilgi.do?tb_id=60&ust_id=2 Ursavaş, Ö.F, & Karal, H. (2009). Assessing Pre-Service Teachers’ Computer Phobia Levels in terms of Gender and Experience, Turkish Sample. International Journal of Behavioral, Cognitive, Educational and Psychological Sciences, 4(9), 696-700.
  • Wang, K., Shu, Q., & Tu, Q. (2008). Technostress under different organizational environments: An empirical investigation. Computers in Human Behavior, 24(6), 3002-3013.
  • Weil, M. M., & Rosen, L.D. (1995). The psychological impact of technology from a global perspective: A study of technological sophistication and technophobia in university students from twenty three countries. Computers in Human Behavior, 11(1), 95-133.
  • Yaghi, H. M., & Abu-Saba, M. B. (1998). Teachers' computer anxiety: An international perspective. Computers in Human Behavior, 14(2), 321-336.
  • Zeidner, M. (1998). Test Anxiety: The State of the Art. New York & London: Plenum Press.