Kamu örgütlerinin değişiminde kurumsal çevreyi oyuna sokmak: PTT örneğinde nitel bir araştırma

Çalışma, kamu örgütlerinin değişimini yeni kurumsal kuram perspektifinden ele almak ve bu kapsamda “kamu örgütlerinin değişiminde neden ve nasıl” sorularına yanıt bulmak üzere tasarlanmıştır. Kamu örgütlerinin değişim sürecini PTT (Posta Telgraf Teşkilatı) örneğinde açıklayan bu çalışmada, kamu örgütlerinin kurumsal çevrelerinin talepleri doğrultusunda ve zorlayıcı, normatif ve taklitçi mekanizmalar vasıtasıyla yaratılan kurumsal uyum gereğince özel işletmelere benzeşerek değişebilecekleri belirlenmiştir.

Bringing Institutional environment into play in the change of public organizations: A qualitative study in the case of PTT

This study has been designed to address the change of the public organizations from the perspective of new institutional theory, and to find answers for questions of “how and what in the change of public organizations” in this regard. In this study exploring change process of the public organizations in the case of PTT (The General Directorate of Post and Telegraph Organization), it has been determined that public organizations can change as resembling to for-profit organizations, in line with the demands of the institutional environments, and for institutional conformity created through coercive, normative and mimetic mechanisms.

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