TAKIM-ÜYE DEĞİŞİMİNİN TAKIM İÇİ BİLGİ PAYLAŞIMINA ETKİSİ: TAKIM İÇİ GÜVEN VE PSİKOLOJİK SAHİPLENMENİN ROLÜ

Küreselleşen dünyada, bilgi rekabetin en önemli kaynağı olarak kabul edilmektedir. İşletmelerin bilgiye sahip olması ve etkin bir şekilde yönetebilmesi, varlığını devam ettirebilmesi açısından son derece önemlidir. Bu bağlamda, çalışanların sahip olduğu bilgiyi örgüt ile paylaşması, işletmenin başarısı için hayati öneme sahip olmakla birlikte, aynı zamanda ahlaki bir sorumluluğudur. Çalışanların sahip olduğu bilgiyi paylaşması noktasında yöneticilere ve takım üyelerine büyük görev düşmektedir. Bu çalışmada, takım-üye değişiminin, takım içi bilgi paylaşımına olan etkisini ölçmek ve bu ilişkide ampirik olarak takım içi güven ve psikolojik sahiplenmenin rolünü keşfetmek amaçlanmaktadır. Bu doğrultuda, İstanbul’da çeşitli sektörlerde faaliyet gösteren bir işletmenin 179 çalışanından (29 takım) veriler toplanmıştır. Araştırma sonucuna göre, takım-üye değişiminin takım içi bilgi paylaşımına olumlu etkisi bulunmaktadır. Ayrıca, takım içi güven ve psikolojik sahiplenmenin takım içi bilgi paylaşımına olumlu etkisi bulunmakta ve takım-üye değişimi ve takım içi bilgi paylaşımı arasındaki ilişkide moderatör rolü bulunmaktadır.

THE IMPACT OF TEAM-MEMBER EXCHANGE ON THE INTRA-TEAM KNOWLEDGE SHARING: THE ROLE OF INTRA-TEAM TRUST AND PSYCHOLOGICAL OWNERSHIP

In the globalising world, knowledge is accepted as the most important source of competition. Ownership and effective management of knowledge by the businesses are of great importance in terms of maintaining their existence. In this context, knowledge sharing by the employees with the organisation is of vital importance for the success of the businesses and it is also a moral responsibility. Significant responsibilities fall upon managers and team members with relation to share of knowledge owned by the employees. In this study, it has been aimed to measure the impact of team-member exchange on intra-team knowledge sharing process and to discover empirically the roles of intra-team trust and psychological ownership in such relation. In this line, data have been collected from 179 employees (29 teams) of an establishment operating in various sectors in Istanbul. According to the results of the research, teammember exchange has positive impact on intra-team knowledge sharing process. Moreover, intra-team trust and psychological ownership have positive impact on intra-team knowledge sharing and they have a moderating role in the relation between team-member exchange and intra-team knowledge sharing. Keywords: Team-Member Exchange, Intra-Team Knowledge Sharing, Intra-Team

___

  • Al-Alawi, A.L., Al-Marzooqi, N.Y. & Mohammed, Y.F. (2007). Organizational culture and knowledge sharing: critical success factors. Journal of Knowledge Management, 11(2), 22- 42.
  • Andrews, K. M. & Delahaye, B. L. (2000). Influences on knowledge processes in organizational learning: The psychological filter. Journal of Management Studies, 37(6), 797-810.
  • Avey, J. B., Avolio, B. J., Crossley, C. D., & Luthans, F. (2009). Psychological ownership: Theoretical extensions, measurement and relation to work outcomes. Journal of Organizational Behavior, 30(2), 173-191.
  • Bartol, K. M. & Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9(1): 64-77.
  • Cabrera, A., Collins, W. & Salgado, J. (2006). Determinants of individual engagement in knowledge sharing. International Journal of Human Resource Management, 17(2), 245- 264.
  • Chae, S., Seo, Y. & Lee, K.C. (2015). Effects of task complexity on individual creativity through knowledge interaction: A comparison of temporary and permanent teams. Computers in Human Behavior, 42,138-148.
  • Chen, C.-J. & Hung, S.-W. (2010). To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities. Information & Management, 47(4), 226-236.
  • Chen, Z. (2018). A literature review of team-member exchange and prospects. Journal of Service Science and Management, 11, 433-454.
  • Çokluk, Ö., Şekercioğlu, G. & Büyüköztürk, Ş. (2016). Sosyal bilimler için çok değişkenli istatistik SPSS ve LISREL uygulamaları, (4. Baskı), Ankara: Pegem Akademi Yayınları.
  • Cook, J. & Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need non-fulfilment. Journal of Occupational Psychology, 53(1), 39-52.
  • Costa, A.C. (2003). Work team trust and effectiveness. Personnel Review, 32(5), 605-622.
  • Dansereau, F., Graen, G. & Haga, W.J. (1975). A vertical dyad linkage approach to leadership within formal organizations: a longitudinal investigation of the role making process. Organizational Behavior and Human Performance, 13(1), 46-78.
  • De Jong, B. A. & Elfring, T. (2010). How does trust affect the performance of ongoing teams? the mediating role of reflexivity, monitoring, and effort. Academy of Management Journal, 53(3), 535-549.
  • DeOrtentiis, P. S., Summers, J. K., Ammeter, A. P., Douglas, C. & Ferris, G. R. (2013). Cohesion and satisfaction as mediators of the team trust – team effectiveness relationship: An interdependence theory perspective. Career Development International, 18(5), 521-543.
  • Dirks, K.T. & Ferrin, D.L. (2001). The role of trust in organizational settings. Organization Science, 12(4), 450-467.
  • Düger, Y. S. (2021). Etik liderlik ile bilgi paylaşımı arasındaki ilişki: sistematik bir inceleme. Alanya Akademik Bakış, 5(2), 619-645.
  • Fan, Z.-P., Suo, W.-L., Feng, B. & Liu, Y. (2011). Trust estimation in a virtual team: A decision support method. Expert Systems with Applications, 38(8), 10240-10251.
  • Furby, L. (1991). Understanding the psychology of possession and ownership: a personal memoir and appraisal of our progress. Journal of Social Behavior and Personality, 6(6), 457-463.
  • Gagne, M. (2009). A model of knowledge-sharing motivation. Human Resource Management, 48(4), 571-589.
  • Ghosh, V., Bharadwaja, M., Yadav, S. & Kabra, G. (2019). Team-member exchange and innovative work behaviour: The role of psychological empowerment and creative selfefficacy. International Journal of Innovation Science, 11(3), 344-361.
  • Graen, G. B. & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multilevel multi-domain perspective. Leadership Quarterly, 6(2), 219-247.
  • Grossman, R. & Feitosa, J. (2018). Team trust over time: Modeling reciprocal and contextual influences in action teams. Human Resource Management Review, 28(4), 395-410.
  • Hair, J. F., Anderson, R. E., Tatham, R. L. & Black, W. C. (1995). Multivariate data analysis. Englewood Cliffs, NJ: Prentice-Hall.
  • Han, G. & Harms, P. D. (2010). Team identification, trust, and conflict: a mediation model. International Journal of Conflict Management 21(1), 20-43.
  • Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis. New York, NY: The Guilford Press.
  • Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. HRM Development Review, 2, 337-359.
  • Jose, P.E. (2013). ModGraph-I: A programme to compute cell means for the graphical display of moderational analyses: The internet version, Version 3.0. Victoria University of Wellington, Wellington, New Zealand. Retrieved from https://psychology.victoria.ac.nz/modgraph/
  • Kalaycı, Ş. (2016). SPSS uygulamalı çok değişkenli istatistik teknikleri, Ankara: Asil Yayınları.
  • Li, J., Yuan, L., Ning, L. & Li-Ying, J. (2015). Knowledge sharing and affective commitment: the mediating role of psychological ownership. Journal of Knowledge Management, 19(6), 1146-1166.
  • Liao, F.Y., Yang, L.Q., Wang, M., Drown, D. & Shi, J. (2013). Team-member exchange and work engagement: does personality make a difference?. Journal of Business and Psychology, 28(1), 63-77.
  • Liden, R. C., Wayne, S. J., & Sparrowe, R. T. (2000). An examination of the mediating role of psychological empowerment on the relations between the job, interpersonal relationships, and work outcomes. Journal of Applied Psychology, 85(3), 407-416.
  • Lin, H.-F. (2007). Knowledge sharing and firm innovation capability: An empirical study. International Journal of Manpower, 28(3/4), 315-332.
  • Liu, Y., Keller, R.T. & Shih, H.-A. (2011). The impact of team-member exchange, differentiation, team commitment, and knowledge sharing on R&D project team performance. R & D Management, 41(3), 274-287.
  • Love, M.S. & Forret, M. (2008). Exchange relationships at work: An examination of the relationship between team-member exchange and supervisor reports of organizational citizenship behavior. Journal of Leadership & Organizational Studies, 14(4), 342-352.
  • Mach, M. & Baruch, Y. (2015). Team performance in cross cultural project teams: The moderated mediation role of consensus, heterogeneity, faultlines and trust. Cross Cultural Management: An International Journal, 22(3), 464-486.
  • McAllister, D.J. (1995). Affect and cognitive-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38(1), 24-59.
  • Meydan, C. H. & Şeşen, H. (2015), Yapısal eşitlik modellemesi AMOS uygulamaları, (2. Basım), Ankara: Detay Yayıncılık.
  • Mustafa, M., Ramos, H.M. & Man, T.W.Y. (2015). Linking psychological ownership to employee extra-role behaviours in small overseas Chinese family businesses: Does family status matter?. Journal of Entrepreneurship in Emerging Economies, 7(2), 129-147.
  • Penarroja. V., Orengo. V., Zornoza. A., Sánchez. J. & Ripoll. P. (2015). How team feedback and team trust influence information processing and learning in virtual teams: A moderated mediation model. Computers in Human Behavior, 48, 9-16.
  • Pierce, J. L., Kostova, T. & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of Management Review, 26(2), 298-310.
  • Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of General Psychology, 7(1), 84-107.
  • Pittino, D., Martinez, A.B., Chirico, F. & Galvan, R.S. (2018). Psychological ownership, knowledge sharing and entrepreneurial orientation in family firms: The moderating role of governance heterogeneity. Journal of Business Research, 84, 312-326.
  • Politis, J.D. (2003). The connection between trust and knowledge management: what are its implications for team performance. Journal of Knowledge Management, 7(5), 55-66.
  • Seers, A. (1989). Team-member exchange quality: A new construct for role-making research. Organizational Behavior and Human Decision Processes, 43, 118-135.
  • Shih, H.-A. & Wijaya, N.H.S. (2017). Team-member exchange, voice behavior, and creative work involvement. International Journal of Manpower, 38(3), 417-431.
  • Tse, H. H.M., Dasborough, M. T., & Ashkanasy, N. M. (2005). The role of affect, fairness, and social perception in team member exchange. In The Effect of Affect in Organizational Settings, 1, 143-171.
  • Tse, H.H.M. & Dasborough, M.T. (2008). A study of exchange and emotions in team member relationships. Group & Organization Management, 33(2), 194-215.
  • Tse, H.H.M., Dasborough, M.T. & Ashkanasy, N.M. (2008). A multi-level analysis of team climate and interpersonal exchange relationships at work. The Leadership Quarterly, 19(2), 195-211.
  • Van Dyne, L. & Pierce, J. L. (2004). Psychological ownership and feelings of possession: three field studies predicting employee attitudes and organizational citizenship behavior. Journal of Organizational Behavior, 25, 439-459.
  • Wang, Z. & Wang, N. (2012). Knowledge sharing, innovation and firm performance. Expert Systems with Applications, 39(10), 8899-8908.
  • Wu, W.-L., Hsu, B.-F. & Yeh, R.-S. (2007). Fostering the determinants of knowledge transfer: a team-level analysis. Journal of Information Science. 33(3), 326-339.
  • Yang, I. (2014). What makes an effective team? The role of trust (dis)confirmation in team development. European Management Journal, 32(6), 858-869.
  • Zhang, Y., Liu, G., Zhang, L., Xu, S., & Cheung, M. W.-L. (2021). Psychological ownership: a meta-analysis and comparison of multiple forms of attachment in the workplace. Journal of Management, 47(3), 745-770.