WORLD CLASS MANUFACTURING (WCM) MODEL AND OPERATIONAL PERFORMANCE INDICATORS: COMPARISON BETWEEN WCM FIRMS

World Class Manufacturing is an application system that combines best practices which are compatible with each other so that businesses can continue their activities systematically. WCM model has ten operational pillars. In this study, the operational pillars of the WCM model and the performance indicators in which the applications of these pillars are followed are elaborated. The study was designed to monitor operational performance in the WCM model with the help of KPI/KAI’s and investigate the effects of operational pillars and performance indicators on total WCM performance. In the research part of the study, two different WCM operator firms are compared and their KPIs are shared.

___

  • AKA Metal, 2013, WCM El Kitabı. Şirketiçi Doküman. Al Smadi, S. (2009). Kaizen Strategy and The Drive For Competitiveness: Challenges And Opportunities. Competitiveness Review: An International Business Journal, 19(3), 203-211.Andersen, B., & Fagerhaug, T. (2006). Root Cause Analysis: Simplified Tools And Techniques. ASQ Quality Press.Berger, A. (1997). Continuous İmprovement And Kaizen: Standardization And Organizational Designs. Integrated Manufacturing Systems, 8(2), 110-117.Bilgin E., Ipekgil D. Ö. (2015). Düşük Bakımınn Maliyetinin Belirlenmesi İle Bakım İyileştirme Süreci Yönetimi. 15. Üretim Araştırmaları Sempozyumu (Tam Metin Bildiri/Sözlü Sunum).Börjesson, A. (2011). Critical Equipment Classification And Cost Reduction Within Professional Maintenance. Master of Science Thesis in Production Engineering. Goteborg: Chalmers Unıversıty Of Technology.Chaneski, W.S., (2002), “Total Productive Maintenance-An Effective Technique”, Modern Machine Shop, 75, 46-47.CNH Industrial, (2014a), Safety Audit Report. Company Document.CNH Industrial, (2014b), CD Audit Report. Company Document.CNH Industrial, (2014e), WO Audit Report. Company Document.CNH Industrial, (2014f), PM Audit Report. Company Document.CNH Industrial, (2014g), QC Audit Report. Company Document.CNH Industrial, (2014h), LOG Audit Report. Company Document.De Felice, F., Petrillo, A., & Monfreda, S. (2013). Improving Operations Performance with World Class Manufacturing Technique: A Case in Automotive Industry. INTECH Open Access Publisher.Djordjevic, M., Milovanovic, M. ve Djordjevic, M. (2010). World Class Manufacturing in Automotive Industry. 4th International Quality Conference Book (185-190), Center for Quality, Faculty of Mechanical Engineering, University of Kragujevac. 19 Mayıs 2010.Dudek, M. (2013). Organizing of Logistic Pillar in WCM Systems. Cappathian Logistic Conference, Cracow, Poland, EU. 9-11 Aralık 2013.Gajdzik, B. (2013). World Class Manufacturing In Metallurgical Enterprise. Metalurgija. 52(1): 131-134.Hale, A. R., Heming, B. H. J., Carthey, J., & Kirwan, B. (1997). Modelling of Safety Management Systems. Safety Science, 26(1), 121-140.Hayes, R. H., & Wheelwright, S. C. (1984). Restoring our competitive edge: competing through manufacturing (Vol. 8). New York, NY: John Wiley & Sons.Katila, P. (2000). Applying Total Productive Maintenance-TPM Principles in The Flexible Manufacturing Systems, Lulea Tekniska Universitet, 1-41.Manos, A. (2007). The Benefits Of Kaizen And Kaizen Events. Quality Progress, 40(2), 47.Maruyama, Y., Iwase, Y., Koga, K., Yagi, J., Takada, H., Sunaga, N., ... & Tamaki, K. (2000). Development Of Virtual And Real-Field Construction Management Systems in Innovative, Intelligent Field Factory. Automation in construction, 9(5), 503-514.Midor, K. (2012). World Class Manufacturing – Characteristcs and Implementation in an Automotive Enteprise, Scientific Journals. 32 (104) z. 1: 42–47Mishra, R. P., Anand, G., & Kodali, R. (2006). Development Of A Framework For World-Class Maintenance Systems. Journal of Advanced Manufacturing Systems, 5(02), 141-165.Morgan, G.J. (1997), A Systems Approach To Performance Measurement Management, Technical, ACCA Student Newsletters, JulyMuchiri, P., & Pintelon, L. (2008). Performance measurement using overall equipment effectiveness (OEE): literature review and practical application discussion. International Journal of Production Research, 46(13), 3517-3535.Murino T., Naviglio G., Romano E., Guerra L., Revetria R., Mosca R. ve Cassettari L.C. (2012). World Class Manufacturing Implementation Model. Applied Mathematics in Electrical and Computer Engineering. 371-376.Netsis Yazlım Kullanım Dökümanları http://www.netsis.com.tr/wp-content/uploads/2012/05/Kalite_Kontrol-_80.pdf. (20.04.2016)Pałucha, K. (2012). World Class Manufacturing Model in Production Management. Archives of Materials Science and Engineering 58(2): 227-234.Sarı, E.B. (2016). Dünya Klasında Üretim (WCM) Modelinde Operasyonel Performansın İzlenmesi Ve Bir Üretim İşletmesinde Uygulanması, Yayınlanmamış Doktora Tezi, Dokuz Eylül Üniversitesi, Sosyal Bilimler Enstitüsü, İzmir.Schonberger, R. J. (1986). World Class Manufacturing: The Lessons of Simplicity Applied. Free Press, New York.Shiroze, K., Total Productive Maintenance For Operators, Productivity Press, Portland, 1992.Stanek, K., Czech, P., & Barcik, J. (2011). “Metodologia World Class Manufacturing (WCM) w fabryce Fiat Auto Poland SA. Zeszyty Naukowe. Transport/Politechnika Śląska, 65-72.Szewieczek, D., Roszak, M. T., & Helizanowicz, D. (2008). Methodology Of The Quality Management İn The Productive Process. Journal of Achievements in Materials and Manufacturing Engineering, 30(1), 87-94.Szwejczewski, M., & Jones, M. (2012). Learning From World Class Manufacturers. Palgrave Macmillan.TOFAŞ, Türk Otomobil A.Ş., (2012c), Odaklanmış İyileştirme Eğitim Dokümanı. Şirketiçi Doküman.TOFAŞ, Türk Otomobil A.Ş., (2012h), Lojistik Eğitim Dokümanı. Şirketiçi Doküman.TOFAŞ, Türk Otomobil A.Ş., (2012j), Çevre Güvenliği Eğitim Dokümanı. Şirketiçi Doküman.Yamashina H. Japanese Manufacturing Strategy And The Role Of Total Productive Maintenance. Journal of Quality in Maintenance Engineering Volume 1, Issue 1, 1995, Pages 27-38.