NYA KLASINDA ÜRETIM MODELI VE OPERASYONEL PERFORMANS GÖSTERGELERI: WCM FIRMALARI ARASINDAKI KARŞILAŞTIRMA

Dünya Klasında Üretim, işletmelerin faaliyetlerini sistematik olarak sürdürebilmeleri amacıyla en iyi uygulamaları bir araya getiren sistemi tanımlamaktadır. WCM modelinde on adet sütun vardır. Bu çalışmada, WCM modelinin operasyonel sütunlar ve bu sütunların uygulamalarının takip edildiği performans göstergeleri detaylandırılmıştır. Çalışma, anahtar performans göstergelerinin yardımıyla WCM modelindeki operasyonel performansı izlemek ve operasyonel sütunların toplam WCM performansı üzerindeki etkilerini araştırmak üzere tasarlanmıştır. Çalışmanın araştırma bölümünde, WCM uygulayıcısı iki farklı firma karşılaştırılmış ve anahtar performans göstergeleri sonuçları kıyaslanmıştır.

WORLD CLASS MANUFACTURING (WCM) MODEL AND OPERATIONAL PERFORMANCE INDICATORS: COMPARISON BETWEEN WCM FIRMS

World Class Manufacturing is an application system that combines best practiceswhich are compatible with each other so that businesses can continue theiractivities systematically. WCM model has ten operational pillars. In this study, theoperational pillars of the WCM model and the performance indicators in which theapplications of these pillars are followed are elaborated. The study was designedto monitor operational performance in the WCM model with the help of KeyPerformance Indicators (KPI) and investigate the effects of operational pillars andperformance indicators on total WCM performance. In the research part of thestudy, two different WCM operator firms are compared and their KPIs are shared.

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