ALGILANAN ÖRGÜTSEL DESTEĞİN ÖRGÜTSEL VATANDAŞLIK DAVRANIŞI ÜZERİNDEKİ ETKİSİNDE ÖRGÜTSEL GÜVENİN ARACILIK ROLÜ

Bu çalışma ile algılanan örgütsel destek, örgütsel güven ve örgütsel vatandaşlık davranışı kavramları arasındaki doğrudan ve dolaylı ilişkiler araştırılmaktadır. Çalışmanın amacı, çalışanların örgütsel destek algısının örgütsel vatandaşlık davranışı sergileme eğilimleri üzerindeki etkisini belirlemek ve örgüte duyulan güvenin algılanan örgütsel destek ile örgütsel vatandaşlık davranışı ilişkisindeki aracılık rolünü tespit etmektir. Çalışma kapsamında kullanılan veri seti, Karabük Üniversitesi Sosyal Bilimler Enstitüsü'nde öğrenim görmekte olan ve aynı zamanda devlet ve özel kuruluşlarda çalışmakt a olan 228 lisansüstü öğrencisinden anket yöntemiyle toplanmıştır. Hipotezlerin test edilmesi sürecinde, yapısal eşitlik modellemesi çerçevesinde gerçekleştirilen yol analizi kullanılmıştır. Yapılan analizler sonucunda, algılanan örgütsel desteğin, örgütsel vatandaşlık davranışının diğerkâmlık, vicdanlılık ve centilmenlik boyutları üzerindeki etkisinde örgütsel güvenin tam aracılık etkisine sahip olduğu, nezaket ve sivil erdem boyutları üzerindeki etkisinde ise kısmi aracılığının bulunduğu belirlenmiştir

THE MEDIATING ROLE OF ORGANIZATIONAL TRUST IN THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

This study investigates direct and indirect relationships between perceived organizational support, organizational trust and organizational citizenship behavior. The aim of the study is to determine the effect of employee perceptions of organizational support on the tendency to exhibit organizational citizenship behavior and to determine the mediating role of perceived trust in perceived organizational support and organizational citizenship behavior relationship. The data used in the study were gat hered by questionnaire from 228 graduate students studying at the Karabuk University Institute of Social Sciences and at the same time work ing in state and private institutions. In the process of testing the hypotheses,path analysis was used in the context of structural equation modeling. As a result of the study, it was determined that organizational trust fully mediates the relationship between perceived organizational support and the dimensions of altruism, conscientiousness and sportsmanship of organizational citizenship behavior and partially mediates the relationship between perceived organizational support and the dimensions of courtesy and civic virtue of organizational citizenship behavior

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